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251 results found

  1. As it's recommended to regularly delete old files after printing to FTS File Save, it would help to know who the owner is of the files that need to be deleted, much like you know the login/owner of old Statistics result files and Create List review files. While the system administrator may have an idea of who owns what files, staff may ignore naming conventions, etc., making it difficult to determine whether it's okay to delete an old file or if it it's something that should be kept for record keeping purposes. If this could be expanded to all files…

    19 votes

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  2. In the Sierra web-based admin utility, in Authorizations and Authentication Admin, when importing permissions from one Sierra user to another, the "donor" settings overwrite those of the recipient user. I propose adding a checkbox to allow these to be imported in an additive manner.

    Idea Value
    Recently two of my coworkers in Technical Services and Collection Development received promotions and shifted into different roles. When using the feature to assign the permissions of users similar to the new roles, old but still valid permissions were lost due to the way the feature overwrites the recipient permissions with those of the…

    36 votes

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  3. Customers have the ability to freeze holds currently, but after the time has elapsed from them to be frozen, there is no message or alert, or automatic way for the holds to be "unfrozen".

    Make a way for the holds to automatically unfreeze, or at the least for the customer to get a notice that the time has expired, so that they can unfreeze the hold themselves.

    Idea Value
    Our staff look at holds and how they are progressing as an indicator for purchasing additional items. the frozen holds show up in this list as well, and it is challenging…

    53 votes

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  4. In Sierra 5.5 the circloanrule view was added to SierraDNA, providing SQL access to an abridged form of the loan rule table. A few of the fields missing from this view are particularly notable and their addition would greatly expand on the opportunities to utilize this view in queries:nameis_bookablemax number of auto renewalsamount of fine

    Idea Value
    SQL access to this fields would enable the construction of more detailed loan rule based queries. In particular being able to look at fine rates and their impact on checkouts would be of great value.

    24 votes

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  5. When there is a change to Loan Rules such as an increase to number of renewals, etc., it would be beneficial to globally update the field instead of changing each independently.

    During Covid we increased the renewals and then decreased them a year later. I was told there was not a way to globally update the field and had to go into each Loan Rule to make the change.

    Idea Value
    This would save staff time and possible errors. Freeing staff to be more productive in other areas.

    53 votes

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  6. When you checkout an item whose item status is not '-' (AVAILABLE), the system takes special action depending on the item's STATUS value. For those item statuses that generate a system prompt, the library would like the option to determine whether there is a prompt. This would have a significant positive impact on checkout workflows.

    [I could place another "idea" for check-in prompts as well]

    Idea Value
    Our library assigns item statuses to items that generate a system prompt to clear the item's status at checkout (eg. missing, in processing, trace, and unavailable").

    I appreciate that libraries may have different…

    22 votes

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  7. Currently you can define fixed field data in a record template and have that data loaded into records via a load profile when using data exchange. Variable fields, however, are not available in this process. Make variable fields in a template available for inserting into records via the load profile and data exchange process.

    Idea Value
    Currently when we have a note or message that needs to be inserted into every record in a load we do it through global update after the load. If we could add this note or message to the template being used with the @dflt…

    26 votes

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  8. In Rapid Update, if a value is selected by first typing in the value field and then clicking on a result in the dropdown menu, the wrong value shows up in the Current Command list. According to Innovative, this is because the expected workflow is to use either just the keyboard or just the mouse. The functionality should be adjusted to allow the mixed use of keyboard and mouse.

    Idea Value
    Library staff don't always notice when they follow this workflow and then end up with the wrong value selected. In our consortium, this sometimes happens with location codes, and…

    16 votes

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  9. Increase the Patron Block Table to allow more than 4 block categories for groups of items by item type/location.

    We would like to see Innovative add at least 6 additional categories, bringing the total categories up to 10.

    Idea Value
    Libraries are lending an increasing array of non-traditional materials. More categories in the patron block table are necessary to facilitate limited lending on these materials.

    This would allow libraries to limit lending more granularly. For example, allowing a set number of items in each of the following categories:
    Books -100
    CDs - 25
    DVDs - 5
    Videogames - 1
    Games/Puzzles…

    48 votes

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  10. When viewing an item record, you can double click on the patron# and you can view the patron record of the person who currently has the item on loan. It would be good to also be able to have the option to actually edit the patron record, and to also be able to access what they currently have checked out.

    Idea Value
    This would negate having to have another Sierra session open and do a separate search for the patron's record so as to check what else they might have on loan, and/or to amend their record/add a message etc.…

    73 votes

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  11. Currently there are no alerts when indexing stops working. We would like to see some put in place.

    We recently had our keyword indexing stop working. It wasn't completely obvious to us for few months that there was a problem with indexing as it didn't seem to be every record.

    Idea Value
    Having an alert to III would save time troubleshooting if it's a metadata problem and raising tickets for something that could have an alert on it.

    37 votes

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