Patron Preferred Pronouns (Sierra)
We require a field in the patron record for preferred pronouns. This field must be included in the data libraries for all notices and available in the default patron record view. While we can create a locally customized field, it would be useful to see it in the default patron view for greeting patrons, and also in notices. This requires a more broadly adopted field
Idea Value
It is just good service. If the patron indicates a preference currently, we have only the notes field to provide this information, which pops up as a red flag rather than simply stating a very clerical element of the patron's identity.
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Megan commented
At Kitchener Public Library, we would really like to see this development in Sierra patron records to support our goal to provide inclusive and responsive customer service. This should be a fully optimized field in the patron record, rather than something libraries have to find in-house work arounds to support.