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36 votes
Reviewing this idea for possible future development.
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Bob Gaydos
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58 votes
Reviewing this idea for future development.
Bob Gaydos
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82 votesBob Gaydos
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As the ILS Administrator, I am frequently asked to verify that (usually hold pickup or overdue) notices were sent when patrons contact us to say they were not notified. Currently I can look in the mailbox of our patron.notices@starklibrary.org email user, which is both the named sender of the messages as well as the cc recipient of that same message. I can attach a copy of the original notice email in my reply to the staff member or patron who initiated the inquiry. The completeness of this response almost always ends my involvement in the matter.