Grouping Items Renewed separately from Items Not Renewed
There's a need for different blocks within the Almost Due / Auto Renew notice.
The top block should group all the items that failed to renew and are due soon. The second block should group all the items that renewed and are due later.
Rhonda
shared this idea
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Anna Pelepchuk
commented
This would be so helpful to our patrons.
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Matthew Reed
commented
This would be a must have for us with starting LX starter as without any order/grouping this would be highly confusing for our patrons.
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Tyler Whitten
commented
The Polaris Almost Due / Auto-renew notice organized items into 3 distinct categories (Not-renewed/still due, auto-renewed, and due later on). Patrons could easily see at the TOP of the email the items that could not be renewed. This organization of items has been sorely missed by patrons and staff.
At minimum, LX should sort the items in a notice by the due date, with due dates closest to the send date at the top, then moving further out in time as you scroll the list.
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Victor Zuniga
commented
Yes, please implement this functionality into LX Starter.
This should be an expected functionality out of the box.
Please migrate the existing code workflow from JasperStudio (Print Templates) into LX Starter.
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Hannah Olson
commented
Agreed!
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Derek Brown
commented
Thank you Rhonda! I just came over to suggest this. Please group all due items together and renewed items separately.
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Emma Olmstead-Rumsey
commented
This is a major feature loss from our current ILS notices. I anticipate getting more questions and complaints about this from patrons than anything else when we go live with LX Starter.
Edit: This has been borne out. We receive multiple complaints per week from patrons about this feature loss.