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  1. 50 votes

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    Christy Sayre commented  · 

    There's little else to say that Daniel hasn't already covered. While experience tells me that for patron bulk loads, fields need to be precisely configured, in Polaris, this seems like an area that's been ignored and should be revisited and developed down to simpler steps.

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  2. 6 votes

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    Christy Sayre supported this idea  · 
  3. 41 votes

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    Christy Sayre commented  · 

    Overall development of the mobile app by Solus has been progressive. It sounds like this is not a decision by Polaris but by Solus. I hope whatever is holding them back is soon resolved.

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    Christy Sayre commented  · 

    We now have 4 libraries in our system that have pickup lockers or a drive-up window. They've invested a lot to have these conveniences for their patrons. My hunch is that the same patrons who are using these are also heavy app users, and it's got to be frustrating to them not to be able to see that pickup spot in the app.

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  4. 47 votes

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    Christy Sayre commented  · 

    We just had a library ask us if it was possible to emphasize the pickup area (like Locker) on the hold slip. Their staff is often missing that the hold is for the locker, not the holds shelf. Of course, the info is there, but if it could be bolded, or in a larger font that the rest of the info on the slip, there'd be fewer mistakes and their patrons wouldn't be showing up after hours, only to find that their hold isn't in the locker--imagine the frustration!

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    Christy Sayre commented  · 

    I'd love to see more flexibility on these. Being able to have branch-defined fields could in effect allow us to re-create our regional delivery slips in the setup of our routing slips. This would eliminate alot of work, use less paper, and eliminate clutter around each library.

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  5. 21 votes

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    Christy Sayre commented  · 

    If this could be enabled even for 12 hours--a single working day--it could save at least that much staff time in our libraries every day. Thank you for considering this!

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  6. 23 votes

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    Christy Sayre supported this idea  · 
  7. 36 votes

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    Christy Sayre supported this idea  · 
  8. 24 votes

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    Christy Sayre commented  · 

    Having shelf locations as a facet can also simply help filter results, while at the same time keeping the Collections more constant. We can filter by collection, which for many libraries will only get you so far. Shelf locations can really help all searchers drill down to a target or narrow search results.

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  9. 23 votes

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    Christy Sayre commented  · 

    Agree with commenter MK. We expect to be creating alot of LoT records and seems that the volume statement will be the way to go on these, so to be able to search those would be significant.

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  10. 12 votes

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    Christy Sayre commented  · 

    This is a good idea if the titles aren't mentioned; otherwise you might infringe on the privacy of household members who may wish to keep their library activity to themselves.

  11. 12 votes

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    Christy Sayre commented  · 

    Patrons don't always understand that there's a difference between the app and the PAC, and being unable to edit contact info in the app will likely lead to frustration.

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  12. 12 votes

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    Christy Sayre supported this idea  · 
  13. 22 votes

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    Christy Sayre commented  · 

    Smart phone users are used to doing all sorts of (secure) financial transactions via their phone, so this functionality is going to be expected.

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  14. 9 votes

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    Christy Sayre supported this idea  · 
  15. 6 votes

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    Christy Sayre supported this idea  · 
  16. 6 votes

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    Christy Sayre supported this idea  · 
  17. 14 votes

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    Christy Sayre supported this idea  · 
  18. 27 votes

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    Christy Sayre supported this idea  · 
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    Christy Sayre commented  · 

    We would use this feature alot in our consortium. If note could auto-datestamp and ID the creator it would be doubly great and increase usage! Thanks!