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38 results found

  1. Enhance patron duplication check via PACREG application

    4 votes
    2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre commented  · 

    Hi Gabrielle, thanks for pointing that out--we hadn't seen that option. Just requiring a birthdate may be the answer, and it's not a bad piece to require anyway.

    Christy Sayre shared this idea  · 

  2. LEAP - Picklist processing display - customize fields (exact fields TBD)

    45 votes
    UNDER REVIEW  ·  2 comments  ·  ILS - Polaris » Customer Relationship & Account Management  ·  Admin →
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    Christy Sayre commented  · 

    Some patron-identifying fields would be helpful in our consortium, particularly Patron code, but possibly patron assigned branch. This would help libraries decide whether to fill the hold and could ultimately lead to better service.

    Christy Sayre supported this idea  · 

  3. Bulk Change Pickup Location for Held Items

    26 votes
    UNDER REVIEW  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  4. Picklist Sorting Default

    29 votes
    UNDER REVIEW  ·  0 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  5. Improve sort and printing options for Picklist Processing

    31 votes
    UNDER REVIEW  ·  4 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  6. Block patrons from placing holds in VEGA, Mobile App, PAC and Leap if patron is blocked

    33 votes
    UNDER REVIEW  ·  12 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  7. Patron Preferred Pronouns (Polaris)

    62 votes
    UNDER REVIEW  ·  3 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre commented  · 

    I recently had a request for this from staff in one of our libraries, and discovered there's not an ideal way to add this info, so I would like to see a data well for this.

    Christy Sayre supported this idea  · 

  8. Fix the Leap Bibliographic Find Tool Search to use Initial Articles like the Polaris Client

    64 votes
    5 comments  ·  ILS - Polaris » Cataloging & Metadata Management  ·  Admin →
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    UNDER REVIEW  ·  AdminSamantha Quell (Admin, Innovative) responded

    This idea is outside of our agreed upon Idea Graduation Workflow, but because it was just raised in the most recent rount of MEEP voting, I'm going to keep it open for another cycle. Moving to "Under Review" status.

    Christy Sayre supported this idea  · 

  9. Improve Report Downloads From SimplyReports

    82 votes
    UNDER REVIEW  ·  4 comments  ·  ILS - Polaris » Reporting & Analytics  ·  Admin →
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    Christy Sayre supported this idea  · 

  10. Polaris 7.8 - Improve Receipt Printing from Leap

    83 votes
    PLANNED  ·  15 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  11. Test Call Generator

    9 votes
    2 comments  ·  Innovative Phone Alerts & SMS  ·  Admin →
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    Christy Sayre commented  · 

    As an administrator, this would be a huge time-saver. It's very difficult to line up a real-time test of a service like this.

    Christy Sayre supported this idea  · 

  12. LEAP Patron message show up in the app

    4 votes
    UNDER REVIEW  ·  1 comment  ·  Innovative Mobile  ·  Admin →
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    Christy Sayre commented  · 

    We have a growing number of app users, and it would be a nice additional way for staff to push out quick messages to individual patrons -- "we've been trying to reach you!" "You left your library card here, we're keeping it safe"

    Christy Sayre supported this idea  · 

  13. Grouping Items Renewed separately from Items Not Renewed

    73 votes
    UNDER REVIEW  ·  12 comments  ·  LX Starter  ·  Admin →
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    Christy Sayre commented  · 

    The notices in their current form, while nice to look at, are very confusing and we receive constant questions about it.

    Christy Sayre supported this idea  · 

  14. Changing Lost to a Claim

    13 votes
    UNDER REVIEW  ·  1 comment  ·  ILS - Polaris » Customer Relationship & Account Management  ·  Admin →
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    Christy Sayre commented  · 

    Borrowers rarely claim they returned something until they receive notification that they've been billed for a Lost item. In Leap, changing a Lost item to a Claim is a very messy and step-heavy process. One has to copy the barcode of the lost item, which opens up the item window. Then come back to the patron record, and check out the lost item again (without checking it in). That removes the lost status and removes the bill, often one of the goals. Once the item is checked out to the patron and appears in the Out/Overdue view, the staff can select the item and make it a Claim. The process of all of this leaves a history of being checked back in and checked out again, which, when viewed by others, makes it seem as though staff was tampering with the record.

    By contrast, it's very simple to change a Claim to a Lost item, and the trail is "clean." So please consider providing staff with a clean and simple way to change a Lost item to a Claim.

    Christy Sayre supported this idea  · 

  15. Support Custom TOMs / TOM Override

    115 votes
    PLANNED  ·  14 comments  ·  ILS - Polaris » Cataloging & Metadata Management  ·  Admin →
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    Christy Sayre supported this idea  · 

  16. Dated patron notes

    88 votes
    UNDER REVIEW  ·  8 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre supported this idea  · 

  17. Notification when last copy goes to withdrawn

    96 votes
    UNDER REVIEW  ·  2 comments  ·  ILS - Polaris » Cataloging & Metadata Management  ·  Admin →
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    Christy Sayre supported this idea  · 

  18. Ability to place holds on all items in a record set

    103 votes
    UNDER REVIEW  ·  6 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre commented  · 

    I can see how this would be useful for any kind of device that requires re-charging.

    Christy Sayre supported this idea  · 

  19. Add Library Level to Hold Pickup Limit

    37 votes
    PLANNED  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre commented  · 

    Our libraries are clamoring for this!

    Christy Sayre supported this idea  · 

  20. Limit checkout to patrons from this library and branches

    8 votes
    UNDER REVIEW  ·  1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Admin →
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    Christy Sayre commented  · 

    In a consortium of 43 libraries, it's nigh impossible to consider adding additional patron codes. With the hold setting in the item record limiting holds to patrons from this library and branches, it seems like the architecture is already in place to add a similar capability for limiting checkouts--this would be a truly elegant solution and could make managing our circulation much simpler.

    Christy Sayre supported this idea  · 
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