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  1. 3 votes

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    Christy Sayre commented  · 

    This could be similar to the functionality in Overdrive/Libby that might say You are 26th in line. 40 copies in use. 427 people waiting in total, 24 people waiting per copy.
    Perhaps "You have been added to the queue for this title. There are 427 patrons waiting and 40 copies in the consortium. For more info, contact your home library. " At least with these details, patrons are less likely to be discouraged, give up and just go and buy the book.

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  2. 1 vote

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    0 comments  ·  Vega Discover  ·  Admin →
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    Christy Sayre shared this idea  · 
  3. 4 votes

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    Christy Sayre commented  · 

    The arrangement of the info is definitely confusing. Staff really are looking for either the last borrower, or info about the current loan, so that mock-up (lastCircB) nicely arranges this info in a way that's more clear.

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  4. 54 votes

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    Christy Sayre commented  · 

    This is something we really need -- the only patrons that are renewed for 3 years are resident patrons. Our libraries register other types of patrons on a daily basis and usually they neglect to change the expiry on those.

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  5. 9 votes

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    Christy Sayre commented  · 

    Even with "Credit for Overpayment" set to No and staff permissions removed for "Create a Patron Account Credit", the system doesn't prevent them from creating a credit when a lost and paid item is recovered.

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  6. 34 votes

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    Christy Sayre supported this idea  · 
  7. 51 votes

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    Christy Sayre supported this idea  · 
  8. 41 votes

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    Christy Sayre commented  · 

    This would be a huge timesaver. We already use Leap, but it would save time and be less confusing if we could see remote records side by side with our existing ones within Leap. Switching between tabs in the browser or scanning across different browser windows introduces a drag on continuity of the workflow and slows down decisionmaking.

    Christy Sayre supported this idea  · 
  9. 88 votes

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    Christy Sayre supported this idea  · 
  10. 153 votes

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    Christy Sayre supported this idea  · 
  11. 5 votes

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    Christy Sayre supported this idea  · 
  12. 44 votes

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    Christy Sayre supported this idea  · 
  13. 12 votes

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    Christy Sayre supported this idea  · 
  14. 16 votes

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    Christy Sayre supported this idea  · 
  15. 38 votes

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    Christy Sayre commented  · 

    Getting undelivered txt reports and it's hard to determine where it's coming from--hopefully that will slow down quite a bit when this is enabled and we'll stop being concerned/following up one at a time with patrons.

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  16. 11 votes

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    Christy Sayre commented  · 

    In general, it would be helpful to tie the expiry date to the patron type, and let us configure it. In our consortium, only Resident patrons have a 3 year expiry. All others, such as Non-Resident, Teacher, Student, Reciprocal, have a 1 year expiry, and frequently, changing that due to patron type is overlooked, which is difficult to clean up.

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  17. 6 votes

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    Christy Sayre supported this idea  · 
  18. 5 votes

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    Christy Sayre supported this idea  · 
  19. 38 votes

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    PLANNED  ·  5 comments  ·  Vega Mobile  ·  Admin →
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    Christy Sayre supported this idea  · 
  20. 13 votes

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    UNDER REVIEW  ·  1 comment  ·  Vega Mobile  ·  Admin →
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    Christy Sayre supported this idea  · 
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