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27 results found

  1. In the Location Drawer, there is a search box that offers the user a place to narrow the results based on call number, edition date, etc. When the user changes the location, the results update to the desired location and the search term(s) is retained in the search box, but the results don't reflect the inclusion of the search term. The user must click in the search box and manually re-execute the search. This is not intuitive at all. Retaining the search term while updating the results to a different chosen location implies that the results include the effect of…

    1 vote

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    0 comments  ·  Discovery & OPAC  ·  Admin →
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  2. As a library with a lot of historical serials, it would be very helpful to have barcodes visible in the OPAC so if I want to look at a serial issue that's a troublemaker in the catalog, I don't have to scroll through sometimes hundreds of issues in the client/LEAP to find the one I wanted to investigate.

    7 votes

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  3. Please allow libraries to limit online registrations by their selected geographic location (state, county, city, zip code, etc.). We have too many people signing up that are outside our location and then using the resources which eats up our budget thus robbing our true patrons from their share of the resources.

    We currently have to comb through the registrations and find the "out of area" one and manually delete them. Would be better to prevent them in the first place. Never goodwill to give and then have to take away.

    This will help Library staff and Library patrons.

    6 votes

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  4. Add a link generator to the Record Set application. There's way too much room for error in expecting staff to create a custom URL every time we need a record set. It would make sense to have it near the Export function under the Actions menu. Thanks for considering!

    5 votes

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  5. Currently, when the If patron is blocked: Block in PAC/SIP option under the Staff Client and PAC tab of the Hold Options parameter is enabled, patrons are only blocked from placing a request if they exceed the hold limits for their Patron Code.

    We would like for this blocking to also include the 2nd level fine amount, similar to how their request would be blocked in the staff client/Leap when the Block in Staff Client option is enabled.

    7 votes

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  6. We are part of a state-wide consortium and the holds count for titles in PowerPAC displays total number of holds for the consortium, making it look like a very long wait for a popular title. If we have purchased Advantage copies of this title, we would like the Advantage holds to display to patrons instead of consortium-wide holds.

    As an example: With the release of the Christopher Nolan movie "Oppenheimer", everyone was interested in the book that it's based on, American Prometheus. When we searched for "American Prometheus" in PowerPAC, we saw that there were 452 holds on only 10…

    5 votes

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  7. After selecting a title and clicking on the Availability button, a list of items is shown with their check out status. On that screen it would be great if there was a check box to turn on a filter that would only show the checked in statuses. Currently, the customer sees a very long list of checked out items and may not see the one item that is available to have now.

    5 votes

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  8. When the theme's scss file is edited and compiled, the version parameter on the stylesheet link in the HTML does not update. This means that browsers don't know to pull the updated css from the server if they have it cached, so the css updates won't apply for all users immediately due to browser caching. Here's an example of the line in the HTML with the version parameter:

    <link type="text/css" rel=""https://yourlibrary.org/polaris/custom/themes/theme1/site.css?ver=7.1.14157.0">

    It looks like the version parameter is based on the Polaris version, so I'm guessing it's automatically updated whenever Polaris is upgraded, but that doesn't help for theme adjustments…

    5 votes

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  9. It could help patrons with extensive reading histories (e.g. patrons using outreach services for retirement homes etc.) improve their discovery journey when they are logged in, if items from their reading history were somehow denoted in search results as, for example, "already borrowed" or "borrowed in the past".

    24 votes

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  10. Patrons with a large number of items in their reading history have a hard time searching it due to pagination. It would be helpful if the amount of items per page were customizable (and with that the max number of pages). Even better if there was a search option that could find items in the reading history across paged data.

    14 votes

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  11. Patrons don't have much options when paging through many pages of search results and have requested the ability to navigate through page numbers. As an example, if there are 100 page results, patrons can only go to next page, last page, first page or previous page. They want to be able to manually enter a page number (for example page 72) to go to that page of results. Switching to total results per page default from 10 to 100 doesn't help with a large number of results.

    6 votes

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  12. When conducting a PowerPAC search using the "limit by" feature to select one's home library and combining that with the "available now" facet, the implication is that only the items at one's home library will show up. That is not the case, as available items at all consortium libraries display in the results. Although it is possible to achieve the desired results by selecting the local library under the "assigned branch" facet, this is not very intuitive for library patrons.

    We would like to see the "available now" facet in PowerPAC split into two options for libraries in consortiums. One…

    21 votes

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  13. With 7.1, Polaris administrative settings can now be accessed on the web, which includes PAPI Key Management. However, the PAPI keys can be accessed and changed today by anyone with the permission 'Access Administration - Allow' (which gives basic access to system admin settings).

    We give some of our staff access to admin settings, for activities like adding workstations and updating branch hours. As it stands these users can access and change the API settings through web-admin, but they should be secured so only systems administrators have access. This will be barrier for us sharing web-admin with our staff in…

    7 votes

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  14. Currently, when a patron changes their password via the OPAC (change logon > change password), no notification is made to the customer nor is the modification date in the patron registration record updated.

    I would like to see an email/SMS notification be issued to the customer when a password is changed via this method as well as have the modification date updated.

    Idea Value
    These updates would provide better security for the library customer by communicating a system change that they may or may not have made themselves.

    These updates would also make it easier for library staff to investigate…

    19 votes

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  15. Overhaul the Did You Mean process to offer not just suggestions from a standard dictionary of terms, but directed from the results that would be produced in the catalog. Separated from previous Did You Mean? idea ticket.

    Idea Value
    This will allow for customers when selecting a Did You Mean? suggested term to always receive results instead of odd results or no results. It is understood that this could require significant re-architecture and would likely be a large project that should be considered separate from the other two previously submitted Did You Mean enhancements in https://idealab.iii.com/alwaysopen-polaris/Page/ViewIdea?ideaid=21486.

    Example: if you…

    16 votes

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  16. Enhancement request to update the capabilities of Did You Mean? for search results in Polaris catalog. Requesting an audit of the spell check dictionary and a request for an option for a Spanish language dictionary. Revised 08/10/21

    Idea Value
    This would allow for customers to better reach the results they are looking for regardless of spelling ability or language. This applies to most every search across the catalog.

    27 votes

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  17. Adding a date picker to form fields like "Activation Date" or "Suspend" improves the patron experience and ease of use of date fields.

    Idea Value
    Patrons using the PAC on mobile in particular would be spared the tedious process of adding dates using the number keyboard on their device; this might also cut down on the number of times the wrong date is submitted, removing a source of frustration.

    22 votes

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  18. When placing a hold request, if there are other people on hold for the same title, you get a "warning" message. We'd like the option to eliminate this message and allow someone to place the hold request without going through this step.

    Idea Value
    Each step of a "checkout" process can deter people from completing the task. The Baymard Institute shows that 21% abandon checking out because the process is "too long / complicated checkout process". This extra page can also scare people from placing a hold because if they see 900 people are "ahead" of them, they may never…

    23 votes

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  19. Since the upgrade to 6.3, cover image art now appears in the patron account pages. This is a nuisance to a number of patrons, who are more satisfied with the previous compact view. We'd love to see either

    1. a system-wide option to enable or disable cover images in the Account pages in SA

    OR

    1. a toggle for patrons in their account to enable or disable images.

    This is heavily borrowed from a previous idea: https://idealab.iii.com/alwaysopen-polaris/Page/ViewIdea?ideaid=8171

    Idea Value
    Less scrolling and more power/control put into the hands of the patron to have the my account area function as they would like…

    17 votes

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  20. Simplify the Overdrive integration to eliminate the use of item records, while retaining hold, checkout, patron account sync functionality. This would speed up Overdrive imports and syncs for customers with large collections and remove inaccurate statistics from reports.

    Idea Value
    When Overdrive integration was developed, having one central source for statistics of physical and digital material was an end goal and integration at the item level was developed. Several years later, econtent collections have ballooned in size and the deep integration has led to lengthy import and sync processes.

    Additionally, Overdrive authentication procedures result in inaccurate econtent statistics as some…

    14 votes

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