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32 results found

  1. Currently, when a patron is placing a request for ILL via OCLC in the Polaris PAC, Polaris offers a "local item" to hold if the item is in the local Polaris database. Unfortunately, I have just learned from my Site Manager it is only checking title/author to suggest a match, not format. We have seen the PAC suggest a "local item" for different format (DVD when a Blu-Ray is requested; regular print when a large print is requested) in addition to different item entirely (a remake of a movie when the original is requested; a tv adaptation when a feature…

    3 votes

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  2. Searching for the book title "Why be happy when you could be normal?" (without quotes) returns the following error "'ERMS_ComputeRelevance08' failed because parameter 23 is not allowed to be null." in the catalog search results.

    However, other catalog systems and discovery searches such as Vega (https://mdpls.na.iiivega.com), Sirsi (https://jkpl.ent.sirsi.net/system), and Koha (https://catalog.mylakelibrary.org) accommodate this search with results, without having to remove the "?" or surround string with quotes, which most patrons wouldn't know to do (we had library staff that didn't even do this by default).

    This seems like a pretty basic glitch to fix…

    4 votes

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  3. We think it would be helpful for patrons to see Waiver Requests as "Submitted" or "Pending", "Approved", and "Denied" for better understanding. See screenshot which illustrates the lack of that detail now.

    4 votes

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  4. Libraries need a way to quickly alert communities to closures during an emergency across all PAC pages. A banner appears across all pages of the PAC and is easily edited. 

    19 votes

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  5. There is currently no warning if a patron selects titles in one of their saved title lists with the intent to place a request but then accidentally clicks the Remove button instead.

    Providing either a warning message, as is the case for things like canceling holds, or putting deleted titles in something like a trash can for 30 days or so, would prevent accidental deletion and related frustration and improve the user experience.

    9 votes

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  6. In the Location Drawer, there is a search box that offers the user a place to narrow the results based on call number, edition date, etc. When the user changes the location, the results update to the desired location and the search term(s) is retained in the search box, but the results don't reflect the inclusion of the search term. The user must click in the search box and manually re-execute the search. This is not intuitive at all. Retaining the search term while updating the results to a different chosen location implies that the results include the effect of…

    7 votes

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  7. As a library with a lot of historical serials, it would be very helpful to have barcodes visible in the OPAC so if I want to look at a serial issue that's a troublemaker in the catalog, I don't have to scroll through sometimes hundreds of issues in the client/LEAP to find the one I wanted to investigate.

    14 votes

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  8. Please allow libraries to limit online registrations by their selected geographic location (state, county, city, zip code, etc.). We have too many people signing up that are outside our location and then using the resources which eats up our budget thus robbing our true patrons from their share of the resources.

    We currently have to comb through the registrations and find the "out of area" one and manually delete them. Would be better to prevent them in the first place. Never goodwill to give and then have to take away.

    This will help Library staff and Library patrons.

    14 votes

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  9. Add a link generator to the Record Set application. There's way too much room for error in expecting staff to create a custom URL every time we need a record set. It would make sense to have it near the Export function under the Actions menu. Thanks for considering!

    7 votes

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  10. Currently, when the If patron is blocked: Block in PAC/SIP option under the Staff Client and PAC tab of the Hold Options parameter is enabled, patrons are only blocked from placing a request if they exceed the hold limits for their Patron Code.

    We would like for this blocking to also include the 2nd level fine amount, similar to how their request would be blocked in the staff client/Leap when the Block in Staff Client option is enabled.

    8 votes

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  11. We are part of a state-wide consortium and the holds count for titles in PowerPAC displays total number of holds for the consortium, making it look like a very long wait for a popular title. If we have purchased Advantage copies of this title, we would like the Advantage holds to display to patrons instead of consortium-wide holds.

    As an example: With the release of the Christopher Nolan movie "Oppenheimer", everyone was interested in the book that it's based on, American Prometheus. When we searched for "American Prometheus" in PowerPAC, we saw that there were 452 holds on only 10…

    6 votes

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  12. After selecting a title and clicking on the Availability button, a list of items is shown with their check out status. On that screen it would be great if there was a check box to turn on a filter that would only show the checked in statuses. Currently, the customer sees a very long list of checked out items and may not see the one item that is available to have now.

    5 votes

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  13. When the theme's scss file is edited and compiled, the version parameter on the stylesheet link in the HTML does not update. This means that browsers don't know to pull the updated css from the server if they have it cached, so the css updates won't apply for all users immediately due to browser caching. Here's an example of the line in the HTML with the version parameter:

    <link type="text/css" rel=""https://yourlibrary.org/polaris/custom/themes/theme1/site.css?ver=7.1.14157.0">

    It looks like the version parameter is based on the Polaris version, so I'm guessing it's automatically updated whenever Polaris is upgraded, but that doesn't help for theme adjustments…

    5 votes

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  14. It could help patrons with extensive reading histories (e.g. patrons using outreach services for retirement homes etc.) improve their discovery journey when they are logged in, if items from their reading history were somehow denoted in search results as, for example, "already borrowed" or "borrowed in the past".

    24 votes

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  15. Patrons with a large number of items in their reading history have a hard time searching it due to pagination. It would be helpful if the amount of items per page were customizable (and with that the max number of pages). Even better if there was a search option that could find items in the reading history across paged data.

    15 votes

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  16. Patrons don't have much options when paging through many pages of search results and have requested the ability to navigate through page numbers. As an example, if there are 100 page results, patrons can only go to next page, last page, first page or previous page. They want to be able to manually enter a page number (for example page 72) to go to that page of results. Switching to total results per page default from 10 to 100 doesn't help with a large number of results.

    8 votes

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  17. When conducting a PowerPAC search using the "limit by" feature to select one's home library and combining that with the "available now" facet, the implication is that only the items at one's home library will show up. That is not the case, as available items at all consortium libraries display in the results. Although it is possible to achieve the desired results by selecting the local library under the "assigned branch" facet, this is not very intuitive for library patrons.

    We would like to see the "available now" facet in PowerPAC split into two options for libraries in consortiums. One…

    22 votes

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  18. With 7.1, Polaris administrative settings can now be accessed on the web, which includes PAPI Key Management. However, the PAPI keys can be accessed and changed today by anyone with the permission 'Access Administration - Allow' (which gives basic access to system admin settings).

    We give some of our staff access to admin settings, for activities like adding workstations and updating branch hours. As it stands these users can access and change the API settings through web-admin, but they should be secured so only systems administrators have access. This will be barrier for us sharing web-admin with our staff in…

    8 votes

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  19. Currently, when a patron changes their password via the OPAC (change logon > change password), no notification is made to the customer nor is the modification date in the patron registration record updated.

    I would like to see an email/SMS notification be issued to the customer when a password is changed via this method as well as have the modification date updated.

    Idea Value
    These updates would provide better security for the library customer by communicating a system change that they may or may not have made themselves.

    These updates would also make it easier for library staff to investigate…

    19 votes

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  20. Overhaul the Did You Mean process to offer not just suggestions from a standard dictionary of terms, but directed from the results that would be produced in the catalog. Separated from previous Did You Mean? idea ticket.

    Idea Value
    This will allow for customers when selecting a Did You Mean? suggested term to always receive results instead of odd results or no results. It is understood that this could require significant re-architecture and would likely be a large project that should be considered separate from the other two previously submitted Did You Mean enhancements in https://idealab.iii.com/alwaysopen-polaris/Page/ViewIdea?ideaid=21486.

    Example: if you…

    16 votes

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