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Innovative Mobile

Innovative Mobile

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  1. Having to input this info 3 times (ILS, Vega, App) is tiresome and could be avoided with this feature.

    5 votes

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  2. We recently discovered that some of our bib records with only order records attached are not eligible to be placed on hold through the Innovative Mobile app. I was told by Innovative that this is because the Sierra API is only able to see order records that are specifically in the "o - On Order" status. We use a few different order record statuses as part of our normal workflows (e.g. "a - Fully Paid"), but we still want patrons to be able to place holds on these items using the mobile app, regardless of order record status.

    Vega Discover…

    1 vote

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    0 comments  ·  Admin →
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  3. When in the full record display of the Innovative Mobile app, there is an Available Only toggle. When selecting that option, our system would like to make sure items with the status of ON DISPLAY are included here as being available to the public. Let libraries set which item statuses are deemed available based on their system.

    4 votes

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  4. Currently, on iOS, when a device has "Larger Accessibility Sizes" enabled, the app loses many components.

    Most critically, the "Checkout" shortcut that appears adjacent to the "Card" shortcut and below the search bar does not carry over when the text is enlarged. The only way to make self checkout available to visually impaired patrons with large text enabled is to rely on the "Checkout" menu item with the visibility set to "Always" or "Post-Login." (My library prefers the visibility set to "Pre-Login" so we can bump up a menu item for greater prominence since the "Checkout" shortcut makes the "Checkout"…

    1 vote

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  5. The Mobile app currently looks like it does not allow any social media sharing. There are links to X, Facebook, etc. but we do not see an integrated way to share a call number, ISBN, or Title link to the catalog that can be shared on those platforms. We would like the ability to click on a social icon that would transmit a brief info of the item to be posted into the customers social app or email message.

    9 votes

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  6. Vega (Homepage/LX/Promote/Promote Web) features such as showcase groups, carousels, and authors should be available to deploy within Innovative Mobile for ease of implementation across all products. We'd like to be able to deploy our librarian created showcases directly on the mobile app versus creating record sets of our existing showcases from Vega.

    15 votes

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  7. With the upcoming development of Vega associated/linked patron accounts, we'd like the III Mobile App to integrate this automagically, rather than requiring patrons to set it up both on Vega and on the III mobile app. Vega should supersede the III Mobile App for all account related features.

    4 votes

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  8. Support dark mode --- currently, on iOS and Android devices, when Dark is selected, the hamburger menuing options display dark, but the main app still remains in Light mode.

    9 votes

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  9. Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.

    15 votes

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    1 comment  ·  Admin →
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  10. For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.

    I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.

    5 votes

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  11. Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!

    18 votes

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  12. After completing the API integration for OverDrive titles, it is difficult for users to look through their checkouts to determine which ones are physical items and which ones are digital. An option to sort or filter by material or item type would correct this problem.

    4 votes

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  13. When a patron arrives for a curbside pickup there is an audible notification that sounds on the circulation computer. This is often not heard due to other noise in the area. An option to set this notification to repeat until acknowledged would be very helpful so that patrons are not missed when they come for pickup.

    3 votes

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  14. When viewing a serial bib in the mobile app, it currently lists item records (volumes, seasons) in random order. We think it may be ordering by create date - not sure. It would make more sense to patrons to order these numerically, so volume/season 1 first, volume/season 10 last, in descending order. Two examples are presented here (one is for a DVD with several seasons, and one is for a graphic novel with several volumes).

    5 votes

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  15. Patrons suggests that on the day their book is actually due, the app should reflect "item due now" rather than "due soon" as it is misleading.

    7 votes

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  16. In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.

    12 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  17. A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.

    An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid

    If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…

    11 votes

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    1 comment  ·  Admin →
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  18. It would be great if we could customize font and typeface (bold headings or increase text size, for example) for items in the app. Some of the text is quite light/thin, and it would be ideal to enhance for better contrast.

    4 votes

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    1 comment  ·  Admin →
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  19. Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.

    8 votes

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    1 comment  ·  Admin →
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  20. Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.

    Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.

    Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.

    10 votes

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