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Innovative Mobile

Innovative Mobile

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  1. Patrons suggests that on the day their book is actually due, the app should reflect "item due now" rather than "due soon" as it is misleading.

    1 vote

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  2. In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.

    6 votes

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  3. A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.

    An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid

    If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…

    4 votes

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  4. It would be great if we could customize font and typeface (bold headings or increase text size, for example) for items in the app. Some of the text is quite light/thin, and it would be ideal to enhance for better contrast.

    1 vote

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  5. Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.

    7 votes

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  6. Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.

    Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.

    Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.

    3 votes

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  7. Currently when you start a new session, you can either view what you have on loan or type an ISBN number, it would be nice to give patrons the capability to scan the ISBN of a book they have in their hand.

    1 vote

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  8. When an item is available online in open source full text, we'd like them to be able to have access to it via the catalog record.

    2 votes

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  9. I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.

    Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.

    The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…

    14 votes

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  10. I would like to request a Korean translation of the app. We have a decent sized Korean population in our service area who would appreciate it.

    1 vote

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  11. We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.

    5 votes

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  12. Often, when searching for the exact title, it becomes buried under seemingly unrelated titles. While the filter system works, often, patrons are looking for the newest title when they search.

    4 votes

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  13. Give clients a test environment or preview option to be able to see how edits will look in the app before actually publishing it to the live app.

    4 votes

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  14. In the updated version of the app, when there are some holdings available and some not available, the default display is to show "available only" which the patron then has to 'turn off' to see other libraries that own something. We would like the default display to be all holdings, regardless of availability, and the "available only" filter to be an optional filter that they can select. Or, if not everyone agrees on this, we would like the option then to at least choose our own default display option for holdings.

    3 votes

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  15. As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.

    Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…

    10 votes

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  16. We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.

    14 votes

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  17. Host Innovative Mobile App on Amazon AppStore as well as Google Play and Apple Store. Patrons often have Amazon Kindles for e-reading so it makes sense for them to use our library apps on them as well.

    8 votes

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  18. She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.

    20 votes

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  19. Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.

    12 votes

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  20. After the 2023.1 upgrade libraries are going to be listed in order by location. It will be much easier to find a library you're looking for if they're in alphabetical order, so we should have the option of having it work that way rather than it being fixed at being in order by location.

    6 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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