550 results found
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validate new patron accounts with email or text
New self registering patrons should be put through a validation process using either email or text. This would reduce bot access and also duplicated records if the matchpoint for either contact method is found.
2 votes -
Registration- prevent current users from creating new registration
Patrons who have forgotten their library card number or misplaced their card will create a new account. Others use the same process to create duplicae records to get around limits in OverDrive, Hoopla and Kanopy.
A duplicate check on key fields could help to limit access to additional records. Until a better solution can be coded, it could simply inform the patron that a record already exist with these credentials, please contact your public library.
2 votes -
User Management page within Vega Discover admin and LX Starter admin should offer the same functionality
iii Support referred me to the User Management page within LX Starter module settings in order to access the "Send Password Reset" link functionality for a staff user. This same functionality (Actions > Send Password Reset) should be available within the Vega Discover settings / User Management page, rather than having to switch modules to accomplish this.
4 votes -
Allow Collection Site Admins to Give Their Staff Patron Assist Permissions from User Roles
Site Admins at the collection site level should be allowed to grant/edit/remove Patron Assist permissions to their staff instead of at the Main Site Admin level.
Within a large consortium it could take hours to grant the Patron Assist permissions to all accounts. Plus, Collection Site Admins should have the ability to customize their staff as needed without consortia oversight.
4 votes -
Surface available vendor-specific metadata RE: AI
For third-party connections (Overdrive, Hoopla, cloudLibrary) allow for vendor specific metadata regarding AI-generated content to be prominently displayed.
3 votesNote that Hoopla is looking into this.
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Patron Registration form / workflow: allow custom password parameters and selection of home branch
A couple issues with the new Patron Registration form / workflow:
1) we'd like to have control of patrons' ability to set up their PIN directly within the form (we use PINs rather than passwords). As a library system, we currently require a 4-digit numeric PIN, and rolling out the Vega Patron Registration form — that emails patrons with a link to set up a password — would set us up for problems down the road, where patrons are selecting passwords that are outside of the allowed 4-digit numeric PINs.
2) We'd like patrons to be able to select their…
5 votes -
Include Preferred Notifcation in Patron Assist Account
A common question patrons ask when holds are placed it how they will be notified when it comes in. It would be great if Patron Assist showed their preferred notification method from the main account page. You can see it if you go to "edit" and scroll to the bottom, but it would be nice to have it easily seen at a glance instead of having to hunt for it.
3 votes -
Keep Existing Kiosk Homepage Configuration When Upgrading to Vega Premium
This seems to be more of a bug than a feature, but if you are a Basic customer and upgrade to Premium, the one home page you've configured, which also appears on your kiosks, is removed and must be reconfigured individually for each kiosk site (as well as collection sites).
While the documentation -https://knowledge.ag-software.clarivate.com/vega-discover/admin/ConfigureHomepage.htm - states, "Vega Discover customers can configure one home page, which also appears on your kiosks. Your home page can contain a maximum of five rows of content. If you have Vega Discover Premium or if your library belongs to a consortium, you can configure…
4 votes -
cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems…
2 votes -
Change font size of locations and copies available
It is very difficult to see the list of locations that hold the title and how many copies are available - customers are asking us to make this information larger
5 votes -
Allow customers to rate and review titles
Allow customers to rate (number of stars) and write reviews for titles that would appear in Discover for other customers to see.
5 votes -
Add filter for circulating items
Our customers are repeatedly asking to be able to have a filter for including only circulating items (excluding reference materials). This is particularly useful for materials that are heavily collected in our Research Center and Resource Centers. If customers could limit to circulating, they could more easily find items they can check out, and we have received multiple requests for this feature.
5 votes -
Stop displaying old titles as "On Order" when all existing copies have been withdrawn
Currently, when there are no remaining items on a bib record, Discover shows the status of that title as "On Order," when in reality, it just needs to go through a variety of processes before it is suppressed or deleted from the catalog. The "On Order" status should only appear if there is an open order in Sierra for that title.
6 votesPlease consider using this relatively new feature to control the display of such titles: https://knowledge.ag-software.clarivate.com/vega-discover/admin/HideRecordsFromCatalog.htm
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Incorporate Patron Assist stats into Vega Reports
With the release of Patron Assist, staff can now place and cancel holds for patrons directly within Vega Discover. To better understand engagement with this feature, we would like the ability to track its usage. We request that Patron Assist activity be incorporated into the Vega Reports framework.
15 votes -
Vega Reports: track users that leave Vega Discover to access an external third-party resource via resource URLs
Problem:
Our library spends a significant amount of staff time and resources ingesting and maintaining third-party MARC records (e-content providers, databases, and external links) into Vega Discover. Currently, we lack the visibility and metrics needed to determine whether this workload directly benefits our stakeholders or influences patron behavior.Objective
Track and quantify patron redirect events—specifically when a user clicks a URL within a resource record to leave Vega Discover for an external, third-party resource.Data Requirements (Desired Metrics & Dimensions)
The tracking solution should capture the following:Target Domains: The top-level domains patrons are redirecting to (e.g., overdrive.com, ebscohost.com).
Exact…
9 votes -
Cover images displayed for saved searches in Account Portal should reflect newest content
We received feedback from a patron to say that the Saved Search view in Account Portal is not as helpful as the previous view since you cannot tell at a glance that there are new materials that meet the search criteria.
Previously, if a search was sorted by "newest first" you could see at a glance when new titles were added. With the current display in Account Portal, the latest title does not show up on top of the cover image view. A patron would have to run each search daily to see if there are any new titles and…
4 votes -
kids catalog book cover display
The kids homepage carousels force our covers into stretched and awkward sizes (see image). The adult page seems to (1) show the covers larger (2) has less space between titles and (3) adjust to their cover dimensions. The kids looks so jankity.
2 votes -
It would be helpful if clicking on an author's name would result in a list of titles by that author.
It would be helpful if clicking on an author's name in Vega would result in a list of titles by that author, in addition to the short synopsis currently associated with the author's name.
12 votes -
Better Error Message for Users Trying to Return OverDrive Kindle Titles
I'm not sure if it's possible, but it would be really helpful for users who try to check in an OverDrive title they have on Kindle to get an error message other than the general one that says to try again later. Titles that have been sent to Kindle need to be checked in through Amazon. Most of our patrons go through the Libby app, which gives them return instructions there, but we've had a few try to return these titles from their Vega account portal and are confused when they get an error.
3 votes -
Auto-populate Patron Email in Share/Email Modal
Currently, when a patron is logged into Vega Discover and uses the Share/Email function, the email field remains blank. While some mobile browsers offer "autofill" suggestions, web browser users must manually enter their email address for every individual item they wish to share.
We suggest that the "Email" field in the Vega Discover Share modal automatically populate with the authenticated user's email address from their account record. To ensure flexibility, this should be an optional account-level setting. While auto-fill is ideal for patrons, staff often use the Share/Email tool to send resources to patrons. An optional setting ensures that staff…
7 votes
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