390 results found
-
unclaimed holds
Currently, patrons cannot view their unclaimed or expired holds on Vega Discover, as they completely disappear from view once the pickup window passes. We would like to request an enhancement that allows patrons to see these unclaimed holds in their account history, clearly marked as "Unclaimed" or "Expired," so they can track what happened to their holds without needing to contact the library desk.
30 votes -
Registration- prevent current users from creating new registration
Patrons who have forgotten their library card number or misplaced their card will create a new account. Others use the same process to create duplicae records to get around limits in OverDrive, Hoopla and Kanopy.
A duplicate check on key fields could help to limit access to additional records. Until a better solution can be coded, it could simply inform the patron that a record already exist with these credentials, please contact your public library.
29 votes -
It would be helpful if clicking on an author's name would result in a list of titles by that author.
It would be helpful if clicking on an author's name in Vega would result in a list of titles by that author, in addition to the short synopsis currently associated with the author's name.
32 votes -
Do not display personal info openly on Account Tab.
We have complaints about the Account View in the Account portal showing patron personal info at the top of the screen that cannot be minimized. Customers who login to place holds in the library using our catalog kiosks are particularly upset by this data displaying. It really pertains to anyone who would like privacy on their screen while using Vega. Please put the personal information for the patron behind an edit or view action or tab. The information is so large it is easily seen by anyone walking by. This is big for us for patron privacy.
34 votes -
Patron Registration zipcode recommend cities
Patron Registration - patron enters their postcode / zipcode, then Vega displays the associated cities/suburbs based upon that postcode that can be selected.
This option is available in both LEAP and PAC Registration page. It will prevent errors in our patron address data.
24 votes -
Patron Registration form / workflow: allow custom password parameters and selection of home branch
A couple issues with the new Patron Registration form / workflow:
1) we'd like to have control of patrons' ability to set up their PIN directly within the form (we use PINs rather than passwords). As a library system, we currently require a 4-digit numeric PIN, and rolling out the Vega Patron Registration form — that emails patrons with a link to set up a password — would set us up for problems down the road, where patrons are selecting passwords that are outside of the allowed 4-digit numeric PINs.
2) We'd like patrons to be able to select their…
21 votes -
cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems…
24 votes -
Incorporate Patron Assist stats into Vega Reports
With the release of Patron Assist, staff can now place and cancel holds for patrons directly within Vega Discover. To better understand engagement with this feature, we would like the ability to track its usage. We request that Patron Assist activity be incorporated into the Vega Reports framework.
22 votes -
Option to hide Series Statement in Roll-Up
Vega Discover currently displays a single Series Statement at the top of a roll-up, even when there are multiple editions attached. This is generally fine for an actual series (e.g. Chronicles of Narnia), but it very confusing when it's a publisher-based Series Statement (e.g. Norton Anthology Edition, DK Classics, Penguin Readers, etc.). In that case, the information is incorrect when other editions are included in the roll-up, which is often the case in those situations. For a foreign title, this is even more of an issue, where a patron might be looking for a particular translation from a specific publisher…
12 votes -
Alphabetize Format Filter
The format filter in Discover is currently sorted by number of items in the filter (i.e. largest amount is Books, smallest is Book+Cassette). This is NOT intuitive for searching - if I want to apply a format filter, I'm going to look for the name of it alphabetically, not by how many items I think might be available in that format. With the addition of custom TOMs, this is even more important as we are adding more formats available to filter by.
12 votes -
Creating a showcase from a record set ("ILS list") should have an option to dynamically pull titles from the current state of the record set
Right now, using the 'create from ILS list' feature to create a showcase from a record set creates a showcase with every record that is CURRENTLY in the record set. However, if records are later added or removed from the record set, they are not added/removed from the showcase. This means that the staff member often has to do the same work in two places.
If this change can't be made anytime soon, documentation should at least be updated to reflect that the 'create from ILS list' feature is taking a snapshot, not permanently linking a showcase to a record…
49 votes -
Delete multiple showcases
Option to delete multiple showcases at once as an admin.
Currently it is one at a time and if you are at the bottom of a large list, the update puts you at the top after removing a single showcase.12 votes -
Don't disable the hold button if there are no holdable items but there are open orders
Right now, if a non-holdable item comes in first (fairly common occurrence) and holdable items are on order, customers are not allowed to place holds.
14 votes -
Give Libraries the ability to configure whether patrons can add a second email address or telephone number to their account
When a patron adds a second email address or telephone number in Vega Discover, it is stored in a separate field in the Sierra patron record. This can be misleading because Sierra notices are sent only to the first email address or telephone number on the record. Any additional email addresses or telephone numbers are ignored for notices.
Until Sierra notices support sending to multiple email or telephone fields, we want patrons to be able to update their existing email address or telephone number, but not add a second one.
14 votes -
Account Portal Showcase based on History
The 'Your Next Read' showcase in the customer Account Portal should pull from the customer's History (reading and/or checkout) instead of pulling from Bookmarks and saved searches. Not too many of our customers use either bookmarks or saved searches, but most opt in for saving reading history. Pulling from history would provide a much better service to customers IMHO.
12 votes -
Display a call number in search and full view for the format even if all copies are unavailable
The two main pieces of information people need when they are looking for an item are the title and the call number. The call number should ALWAYS appear on search results and any other page following. Right now, the call number only appears in search results if there are available copies. This prevents people from seeing where they could browse for similar titles. Please put call numbers everywhere they need to be.
25 votes -
Add number of holds waiting for checked out items.
Some borrowers want to know how many holds are on the items they have checked out so that they know which items they won't be able to renew. It also helps the borrower decide which items they might want to finish first.
19 votes -
validate new patron accounts with email or text
New self registering patrons should be put through a validation process using either email or text. This would reduce bot access and also duplicated records if the matchpoint for either contact method is found.
15 votes -
Sort the Limit By Collection setting list alphabetically
Content Scoping -> Limit Content -> Limit By Collection list should list the collections alphabetically. Not sure how they are currently sorted, but it is currently difficult to select these in a consortium setting.
8 votes -
Password reset page doesn't look like it belongs to our Vega site
Patrons have expressed concern that the password reset page doesn’t resemble an MCPL page. One of them called to make sure they weren't being scammed. We have patrons of all levels of tech-savviness using our catalog. We'd love to be able to customize the look of this page or at least add our logo so that patrons aren't confused by the different look, feel, and URL of the password reset page.
19 votes
- Don't see your idea?