disable renew button
In the patron record checkouts it would be useful if the renew button would disappear completely if the item out has existing holds on it (like it does in the powerpac now). Why give the illusion you can renew something to then just be denied?
37
votes
scarlson
shared this idea
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Bill Taylor
commented
The absence of something can be a confusing way to communicate. Maybe instead of the button disappearing, replace it with a bit of text saying "Renewal not possible" or something similar. Even better (!), have the text say "Renewal not possible because [reason]."
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Alison Pruntel
commented
Yes, disable renew button if renewals not allowed (whatever the reason)
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Courtney Reath
commented
Not all of our items qualify for renewal. It could be that there are holds or it's a special item that gets zero renewals.