disable renew button
In the patron record checkouts it would be useful if the renew button would disappear completely if the item out has existing holds on it (like it does in the powerpac now). Why give the illusion you can renew something to then just be denied?
scarlson
shared this idea
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Stacey McClain
commented
We would like to have a setting similar to SirsiDynix Symphony that only allows renewals within a window such as 3 days before the due date. This stops abuse of renewals (for other policy reasons we renew from the due date so people can renew multiple times). This is probably something that needs to be done in Polaris and reflected inVega.
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Bill Taylor
commented
The absence of something can be a confusing way to communicate. Maybe instead of the button disappearing, replace it with a bit of text saying "Renewal not possible" or something similar. Even better (!), have the text say "Renewal not possible because [reason]."
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Alison Pruntel
commented
Yes, disable renew button if renewals not allowed (whatever the reason)
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Courtney Reath
commented
Not all of our items qualify for renewal. It could be that there are holds or it's a special item that gets zero renewals.