Clearer messaging when no email is present in the patron's account
A patron was trying to do a password reset, and we had to use the old PAC to realize that they had no email address in their account, since the messaging there clearly states the issue. Vega Discover just says the email 'failed to send'. Please update this messaging to more closely match the old PAC.
27
votes
Margaret Rose O'Keefe
shared this idea
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Alison Pruntel
commented
Is this a Polaris-only thing? We are a Sierra library, and when you click on Forgot PIN (the link is taking you to /pinreset used by our old WebPAC), you do get the message that the email doesn't exist.