65 results found
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Sync library hours/dates closed from ILS with app
Having to input this info 3 times (ILS, Vega, App) is tiresome and could be avoided with this feature.
37 votes -
Cancel holds that have already been filled in Mobile App
We've had many patrons request the ability to cancel a hold that is already "held" (i.e., has a "held" status). This can be done through our website and it would be really helpful to extend that functionality to the app.
10 votes -
LEAP Patron message show up in the app
We'd like to see the Leap patron message pop up in the mobile app, ideally as a banner on top when the patron logs into the app.
3 votes -
Integrate Vega features into Innovative Mobile for ease of implementation
Vega (Homepage/LX/Promote/Promote Web) features such as showcase groups, carousels, and authors should be available to deploy within Innovative Mobile for ease of implementation across all products. We'd like to be able to deploy our librarian created showcases directly on the mobile app versus creating record sets of our existing showcases from Vega.
18 votes -
Enable multiple pickup locations per branch in Mobile App to support locker, curbside, and in-library holds pickup
I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.
Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.
The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…
43 votes -
Allow Push Notifications for Individual Branches
Allow push notifications by individual branches rather than systemwide. When we have a single branch closed due to facilities issues or some other factor, it would be helpful to be able to send out the closure notice only to patrons registered at that branch, rather than spamming every patron throughout the entire system.
5 votes -
Mobile app social sharing
The Mobile app currently looks like it does not allow any social media sharing. There are links to X, Facebook, etc. but we do not see an integrated way to share a call number, ISBN, or Title link to the catalog that can be shared on those platforms. We would like the ability to click on a social icon that would transmit a brief info of the item to be posted into the customers social app or email message.
9 votes -
Integration with Paypal Payflow for Fine Payment
Polaris supports PayPal’s Payflow Link payment gateway for credit card payments from Polaris PowerPAC and Mobile PAC. We would rather stick with one vendor for this than have to create a Stripe account as well for processing on the mobile app. Either allow us Stripe over on Polaris/Vega or Paypal over on the mobile app.
5 votes79% of strategic partner feedback identified PayPal as the preferred payment for integration.
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Send the self-check receipt to the patron's email address
Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.
19 votes -
Add feature for announcement banner on app home page
Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!
21 votes -
Make All "On Order" Items Holdable
We recently discovered that some of our bib records with only order records attached are not eligible to be placed on hold through the Innovative Mobile app. I was told by Innovative that this is because the Sierra API is only able to see order records that are specifically in the "o - On Order" status. We use a few different order record statuses as part of our normal workflows (e.g. "a - Fully Paid"), but we still want patrons to be able to place holds on these items using the mobile app, regardless of order record status.
Vega Discover…
5 votes -
Add Widget Functionality
A suggestion to increase Widget Functionality with the Ida app. Some patrons use a lot of widgets, and would find it very useful if there was the option to use a widget with Ida that displayed the barcodes linked in the App (and ideally checkouts, and due dates, but barcode(s) at least).
2 votes -
Holds and copy information
Put the number of copies and holds below the "Place Hold" button.
Vega currently displays this information.2 votes -
Support Dark Mode
Support dark mode --- currently, on iOS and Android devices, when Dark is selected, the hamburger menuing options display dark, but the main app still remains in Light mode.
12 votes -
INN-Reach integration with Innovative Mobile
Offer a way for patrons to request a resource through INN-Reach network from app
4 votes -
App Shows All Editions Regardless of Location Filter
Currently, with Vega searching in the app. All editions are displayed. If a patron filters to a selected library, all editions still display. This will happen if the selected library has 1 item linked to ANY edition since they all roll up together. We would like to see the library filter truly act as a filter and just show editions where that location has an item. Please see attached example.
1 vote -
ebooks and eaudiobooks have vendor information provided
ensure the 037 or 856 tags are harvested so that users can navigate to the correct vendor to borrow.
2 votes -
Include all components in large text version of app
Currently, on iOS, when a device has "Larger Accessibility Sizes" enabled, the app loses many components.
Most critically, the "Checkout" shortcut that appears adjacent to the "Card" shortcut and below the search bar does not carry over when the text is enlarged. The only way to make self checkout available to visually impaired patrons with large text enabled is to rely on the "Checkout" menu item with the visibility set to "Always" or "Post-Login." (My library prefers the visibility set to "Pre-Login" so we can bump up a menu item for greater prominence since the "Checkout" shortcut makes the "Checkout"…
5 votes -
Allow patrons to edit the same account details as they can in PAC
In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.
13 votes -
Customize which item statuses are "available"
When in the full record display of the Innovative Mobile app, there is an Available Only toggle. When selecting that option, our system would like to make sure items with the status of ON DISPLAY are included here as being available to the public. Let libraries set which item statuses are deemed available based on their system.
4 votes
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