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Innovative Mobile

Innovative Mobile

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  1. Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.

    11 votes

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    1 comment  ·  Admin →
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  2. I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.

    Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.

    The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…

    20 votes

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  3. In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.

    10 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  4. She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.

    22 votes

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  5. Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!

    7 votes

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  6. Support dark mode --- currently, on iOS and Android devices, when Dark is selected, the hamburger menuing options display dark, but the main app still remains in Light mode.

    4 votes

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  7. We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.

    16 votes

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  8. Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.

    Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.

    Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.

    9 votes

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  9. With the upcoming development of Vega associated/linked patron accounts, we'd like the III Mobile App to integrate this automagically, rather than requiring patrons to set it up both on Vega and on the III mobile app. Vega should supersede the III Mobile App for all account related features.

    3 votes

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  10. For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.

    I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.

    4 votes

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  11. As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.

    Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…

    14 votes

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  12. Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.

    7 votes

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  13. Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.

    15 votes

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  14. When viewing a serial bib in the mobile app, it currently lists item records (volumes, seasons) in random order. We think it may be ordering by create date - not sure. It would make more sense to patrons to order these numerically, so volume/season 1 first, volume/season 10 last, in descending order. Two examples are presented here (one is for a DVD with several seasons, and one is for a graphic novel with several volumes).

    5 votes

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  15. A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.

    An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid

    If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…

    5 votes

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  16. Patrons suggests that on the day their book is actually due, the app should reflect "item due now" rather than "due soon" as it is misleading.

    5 votes

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  17. Vega (Homepage/LX/Promote/Promote Web) features such as showcase groups, carousels, and authors should be available to deploy within Innovative Mobile for ease of implementation across all products. We'd like to be able to deploy our librarian created showcases directly on the mobile app versus creating record sets of our existing showcases from Vega.

    2 votes

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  18. The social media links open in the browser vs. directing to the app (if the user has said app installed on their device). Is there a way we can default to have it open in the IG app (and only redirect to the web version if they do not have it installed)? I see this as possibly being a confusing re-direct as app users may not be logged in ever from their phone's browser. Is it possible if we could use a link to redirect a user from the mobile app to the library's social media profile within the social…

    17 votes

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  19. It would be great if we could customize font and typeface (bold headings or increase text size, for example) for items in the app. Some of the text is quite light/thin, and it would be ideal to enhance for better contrast.

    4 votes

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  20. Allow patrons to view their saved lists within the app, allowing them to create their own pull lists before visiting the library.

    22 votes

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