62 results found
-
Sync library hours/dates closed from ILS with app
Having to input this info 3 times (ILS, Vega, App) is tiresome and could be avoided with this feature.
15 votes -
Cancel holds that have already been filled in Mobile App
We've had many patrons request the ability to cancel a hold that is already "held" (i.e., has a "held" status). This can be done through our website and it would be really helpful to extend that functionality to the app.
6 votes -
Integrate Vega features into Innovative Mobile for ease of implementation
Vega (Homepage/LX/Promote/Promote Web) features such as showcase groups, carousels, and authors should be available to deploy within Innovative Mobile for ease of implementation across all products. We'd like to be able to deploy our librarian created showcases directly on the mobile app versus creating record sets of our existing showcases from Vega.
17 votes -
Enable multiple pickup locations per branch in Mobile App to support locker, curbside, and in-library holds pickup
I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.
Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.
The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…
42 votes -
Mobile app social sharing
The Mobile app currently looks like it does not allow any social media sharing. There are links to X, Facebook, etc. but we do not see an integrated way to share a call number, ISBN, or Title link to the catalog that can be shared on those platforms. We would like the ability to click on a social icon that would transmit a brief info of the item to be posted into the customers social app or email message.
9 votes -
Send the self-check receipt to the patron's email address
Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.
17 votes -
Add feature for announcement banner on app home page
Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!
20 votes -
Allow Push Notifications for Individual Branches
Allow push notifications by individual branches rather than systemwide. When we have a single branch closed due to facilities issues or some other factor, it would be helpful to be able to send out the closure notice only to patrons registered at that branch, rather than spamming every patron throughout the entire system.
2 votes -
Support Dark Mode
Support dark mode --- currently, on iOS and Android devices, when Dark is selected, the hamburger menuing options display dark, but the main app still remains in Light mode.
10 votes -
Integration with Paypal Payflow for Fine Payment
Polaris supports PayPal’s Payflow Link payment gateway for credit card payments from Polaris PowerPAC and Mobile PAC. We would rather stick with one vendor for this than have to create a Stripe account as well for processing on the mobile app. Either allow us Stripe over on Polaris/Vega or Paypal over on the mobile app.
2 votes -
Make All "On Order" Items Holdable
We recently discovered that some of our bib records with only order records attached are not eligible to be placed on hold through the Innovative Mobile app. I was told by Innovative that this is because the Sierra API is only able to see order records that are specifically in the "o - On Order" status. We use a few different order record statuses as part of our normal workflows (e.g. "a - Fully Paid"), but we still want patrons to be able to place holds on these items using the mobile app, regardless of order record status.
Vega Discover…
3 votes -
Customize which item statuses are "available"
When in the full record display of the Innovative Mobile app, there is an Available Only toggle. When selecting that option, our system would like to make sure items with the status of ON DISPLAY are included here as being available to the public. Let libraries set which item statuses are deemed available based on their system.
4 votes -
I just had a customer who made the observation, that she would have expected the Expiry date of membership to be visible in the App
She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.
28 votes -
Allow patrons to edit the same account details as they can in PAC
In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.
12 votes -
INN-Reach integration with Innovative Mobile
Offer a way for patrons to request a resource through INN-Reach network from app
2 votes -
Add a "Share" Button for Individual Material
A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.
An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid
If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…
11 votes -
Easier hours updates
As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.
Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…
21 votes -
Can the app include the number of renewels a patron has available for each item.
We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.
19 votes -
More accessibility to homepage when screen display/text is enlarged
For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.
I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.
6 votes -
Allow patrons to pay their fines in the app
Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.
22 votes
.jpg){kind=link}
- Don't see your idea?