46 results found
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Enable multiple pickup locations per branch in Mobile App to support locker, curbside, and in-library holds pickup
I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.
Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.
The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…
18 votes -
I just had a customer who made the observation, that she would have expected the Expiry date of membership to be visible in the App
She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.
22 votes -
Allow patrons to edit the same account details as they can in PAC
In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.
9 votes -
Can the app include the number of renewels a patron has available for each item.
We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.
16 votes -
Make the barcode number a larger font or add the ability to pinch it larger in portrait mode
Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.
7 votes -
Allow patrons to pay their fines in the app
Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.
14 votes -
Automatic refresh when opening the Solus App
Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.
Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.
Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.
7 votes -
Easier hours updates
As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.
Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…
12 votes -
Add a "Share" Button for Individual Material
A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.
An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid
If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…
4 votes -
Integration of PowerPac / Vega Discover Lists
Allow patrons to view their saved lists within the app, allowing them to create their own pull lists before visiting the library.
22 votes -
Due Soon vs. Due Today
Patrons suggests that on the day their book is actually due, the app should reflect "item due now" rather than "due soon" as it is misleading.
4 votes -
Open social media links in their own app
The social media links open in the browser vs. directing to the app (if the user has said app installed on their device). Is there a way we can default to have it open in the IG app (and only redirect to the web version if they do not have it installed)? I see this as possibly being a confusing re-direct as app users may not be logged in ever from their phone's browser. Is it possible if we could use a link to redirect a user from the mobile app to the library's social media profile within the social…
15 votes -
sort
Allow patrons to sort their reading history in descending or ascending order
17 votes -
item record order
When viewing a serial bib in the mobile app, it currently lists item records (volumes, seasons) in random order. We think it may be ordering by create date - not sure. It would make more sense to patrons to order these numerically, so volume/season 1 first, volume/season 10 last, in descending order. Two examples are presented here (one is for a DVD with several seasons, and one is for a graphic novel with several volumes).
3 votes -
Host Innovative Mobile App on Amazon AppStore
Host Innovative Mobile App on Amazon AppStore as well as Google Play and Apple Store. Patrons often have Amazon Kindles for e-reading so it makes sense for them to use our library apps on them as well.
8 votes -
Shelf Location and Collection
We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.
5 votes -
Customize Fonts & Typeface
It would be great if we could customize font and typeface (bold headings or increase text size, for example) for items in the app. Some of the text is quite light/thin, and it would be ideal to enhance for better contrast.
3 votes -
Enable Push Notifications, Features Solus Already Offers
The III Mobile app, which is based on the Solus Library App, should offer push notifications (they are listed in the administrative portal) as well as other new features Solus provides, including the Reading Tracker. Library patrons expect notifications (standard with almost any other app), which were available in MyLibrary! and were promised as part of the upsell to III Mobile.
26 votes -
Translate Search Filter Dropdown Options in Innovative Mobile
Request: Could the filter options in Innovative Mobile, which are populated from Vega, include the other language translations which are included in Vega?
Description: When you search for an item in Innovative Mobile, the top filtering option for each field is set to the current language of the application, however the other options for each filter are not set to the current language of the application. From what I have been made aware of, these separate filtering options are populated from Vega, which includes other languages, however those separate language translations are not populated in Innovative Mobile. I have attached…
10 votes -
List reading/checkout history as an option under Profile
On behalf of Riverside County Library: List reading/checkout history as a bullet point under Profile (along with holds, fines, linked accounts, etc.). If patrons don't currently have items checked out, they don't think to look under Checkouts for their reading history.
16 votes
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