75 results found
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Password Autofill
Have barcode and PIN autofill from the password app (iPhone).
2 votes -
Integration with Paypal Payflow for Fine Payment
Polaris supports PayPal’s Payflow Link payment gateway for credit card payments from Polaris PowerPAC and Mobile PAC. We would rather stick with one vendor for this than have to create a Stripe account as well for processing on the mobile app. Either allow us Stripe over on Polaris/Vega or Paypal over on the mobile app.
7 votes79% of strategic partner feedback identified PayPal as the preferred payment for integration.
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Mobile app social sharing
The Mobile app currently looks like it does not allow any social media sharing. There are links to X, Facebook, etc. but we do not see an integrated way to share a call number, ISBN, or Title link to the catalog that can be shared on those platforms. We would like the ability to click on a social icon that would transmit a brief info of the item to be posted into the customers social app or email message.
10 votes -
Link to New Events/Room Bookings in Slide Menu
With the Vega Program integration, it seems like the patron must have already booked in for an event or room reservation for the account menu to display "Bookings" and "Room Bookings." It would be nice to for those items to be persistent if the integration is enabled or for the library to toggle on/off. I would also expect a link to be able to access new events and room bookings from the menu, instead of just viewing history.
1 vote -
Add option to adjust 24-hour clock format when using other languages
During testing, our team has noticed that when selecting other languages in the app, the open/close hours displayed for each location are switched to a 24-hour clock format. While this is the format most commonly used by the language selected, our team feels that having the option to adjust this to a 12-hour format would be a useful enhancement.
2 votes -
Send the self-check receipt to the patron's email address
Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.
19 votes -
INN-Reach integration with Innovative Mobile
Offer a way for patrons to request a resource through INN-Reach network from app
6 votes -
Add Widget Functionality
A suggestion to increase Widget Functionality with the Ida app. Some patrons use a lot of widgets, and would find it very useful if there was the option to use a widget with Ida that displayed the barcodes linked in the App (and ideally checkouts, and due dates, but barcode(s) at least).
2 votes -
Support Dark Mode
Support dark mode --- currently, on iOS and Android devices, when Dark is selected, the hamburger menuing options display dark, but the main app still remains in Light mode.
13 votes -
Data Extraction for the Reading Tracker feature
Some libraries want to use the Reading Tracker for their summer reading challenges. They want to be able to extract the data out to run different kinds of reports.
4 votes -
Customize which item statuses are "available"
When in the full record display of the Innovative Mobile app, there is an Available Only toggle. When selecting that option, our system would like to make sure items with the status of ON DISPLAY are included here as being available to the public. Let libraries set which item statuses are deemed available based on their system.
6 votes -
ebooks and eaudiobooks have vendor information provided
ensure the 037 or 856 tags are harvested so that users can navigate to the correct vendor to borrow.
2 votes -
Allow patrons to edit the same account details as they can in PAC
In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.
16 votes -
Include all components in large text version of app
Currently, on iOS, when a device has "Larger Accessibility Sizes" enabled, the app loses many components.
Most critically, the "Checkout" shortcut that appears adjacent to the "Card" shortcut and below the search bar does not carry over when the text is enlarged. The only way to make self checkout available to visually impaired patrons with large text enabled is to rely on the "Checkout" menu item with the visibility set to "Always" or "Post-Login." (My library prefers the visibility set to "Pre-Login" so we can bump up a menu item for greater prominence since the "Checkout" shortcut makes the "Checkout"…
5 votes -
More accessibility to homepage when screen display/text is enlarged
For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.
I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.
9 votes -
Allow for upcoming Vega associated/linked accounts to be integrated on Innovative Mobile
With the upcoming development of Vega associated/linked patron accounts, we'd like the III Mobile App to integrate this automagically, rather than requiring patrons to set it up both on Vega and on the III mobile app. Vega should supersede the III Mobile App for all account related features.
5 votes -
Add a "Share" Button for Individual Material
A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.
An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid
If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…
11 votes -
Allow patrons to pay their fines in the app
Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.
26 votes -
Can the app include the number of renewels a patron has available for each item.
We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.
22 votes -
Automatic refresh when opening the Solus App
Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.
Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.
Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.
12 votes
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