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Innovative Mobile

Innovative Mobile

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  1. Some libraries want to use the Reading Tracker for their summer reading challenges. They want to be able to extract the data out to run different kinds of reports.

    3 votes

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  2. Currently, on iOS, when a device has "Larger Accessibility Sizes" enabled, the app loses many components.

    Most critically, the "Checkout" shortcut that appears adjacent to the "Card" shortcut and below the search bar does not carry over when the text is enlarged. The only way to make self checkout available to visually impaired patrons with large text enabled is to rely on the "Checkout" menu item with the visibility set to "Always" or "Post-Login." (My library prefers the visibility set to "Pre-Login" so we can bump up a menu item for greater prominence since the "Checkout" shortcut makes the "Checkout"…

    5 votes

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  3. In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.

    14 votes

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  4. When in the full record display of the Innovative Mobile app, there is an Available Only toggle. When selecting that option, our system would like to make sure items with the status of ON DISPLAY are included here as being available to the public. Let libraries set which item statuses are deemed available based on their system.

    4 votes

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  5. For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.

    I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.

    9 votes

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  6. She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.

    28 votes

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  7. With the upcoming development of Vega associated/linked patron accounts, we'd like the III Mobile App to integrate this automagically, rather than requiring patrons to set it up both on Vega and on the III mobile app. Vega should supersede the III Mobile App for all account related features.

    5 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  8. A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.

    An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid

    If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…

    11 votes

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    1 comment  ·  Admin →
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  9. We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.

    20 votes

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  10. Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.

    Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.

    Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.

    12 votes

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  11. Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.

    22 votes

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  12. It would be great if we could customize font and typeface (bold headings or increase text size, for example) for items in the app. Some of the text is quite light/thin, and it would be ideal to enhance for better contrast.

    8 votes

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  13. When viewing a serial bib in the mobile app, it currently lists item records (volumes, seasons) in random order. We think it may be ordering by create date - not sure. It would make more sense to patrons to order these numerically, so volume/season 1 first, volume/season 10 last, in descending order. Two examples are presented here (one is for a DVD with several seasons, and one is for a graphic novel with several volumes).

    7 votes

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  14. We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.

    12 votes

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  15. Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.

    8 votes

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    1 comment  ·  Admin →
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  16. Patrons suggests that on the day their book is actually due, the app should reflect "item due now" rather than "due soon" as it is misleading.

    7 votes

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  17. The social media links open in the browser vs. directing to the app (if the user has said app installed on their device). Is there a way we can default to have it open in the IG app (and only redirect to the web version if they do not have it installed)? I see this as possibly being a confusing re-direct as app users may not be logged in ever from their phone's browser. Is it possible if we could use a link to redirect a user from the mobile app to the library's social media profile within the social…

    18 votes

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  18. After completing the API integration for OverDrive titles, it is difficult for users to look through their checkouts to determine which ones are physical items and which ones are digital. An option to sort or filter by material or item type would correct this problem.

    4 votes

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  19. Allow patrons to sort their reading history in descending or ascending order

    23 votes

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  20. When a patron arrives for a curbside pickup there is an audible notification that sounds on the circulation computer. This is often not heard due to other noise in the area. An option to set this notification to repeat until acknowledged would be very helpful so that patrons are not missed when they come for pickup.

    4 votes

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