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Innovative Mobile

Innovative Mobile

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  1. On behalf of Riverside County Library: List reading/checkout history as a bullet point under Profile (along with holds, fines, linked accounts, etc.). If patrons don't currently have items checked out, they don't think to look under Checkouts for their reading history.

    16 votes

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  2. After the 2023.1 upgrade libraries are going to be listed in order by location. It will be much easier to find a library you're looking for if they're in alphabetical order, so we should have the option of having it work that way rather than it being fixed at being in order by location.

    7 votes

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  3. Often, when searching for the exact title, it becomes buried under seemingly unrelated titles. While the filter system works, often, patrons are looking for the newest title when they search.

    5 votes

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  4. Give clients a test environment or preview option to be able to see how edits will look in the app before actually publishing it to the live app.

    5 votes

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  5. Ability to integrate third party online payment service - My Account

    17 votes

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  6. Offer more filtering options when doing a search in the mobile app. It would be helpful to include a filter for children's, young adult, or adult materials as well as language filtering.

    12 votes

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  7. For our elderly and vision-impaired folks - when the display/text on their phone is enlarged, the app display and functionality are very limited. The main problem is, that the menu (and other settings) is inaccessible, so they can't get logged in to the app.

    I have attached a screenshot of how the app displays for some of our staff/patrons with vision impairment. If Menu could be added as a tab above Search so that they could log in, that would be ideal.

    1 vote

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  8. It would be helpful if the format list in the app would adjust based on holdings and suppress any formats for which there are no holdings. For example, we have no globes cataloged in our system, so we would like globe to never show up as a format option, since we don't have any. It just clutters up the format list if the ones for which there are no holdings are also included.

    8 votes

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  9. It would be nice to be able to sort by "Most popular" after running a search.

    7 votes

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    The default sort is relevance based on hits in key indexes on the search terms.  It would be a confusing experience for the end user if their search results were automatically sorted by 'most popular' by default.  A post search sort for 'most popular' however would make sense and can be explored. 

  10. After completing the API integration for OverDrive titles, it is difficult for users to look through their checkouts to determine which ones are physical items and which ones are digital. An option to sort or filter by material or item type would correct this problem.

    1 vote

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  11. In the updated version of the app, when there are some holdings available and some not available, the default display is to show "available only" which the patron then has to 'turn off' to see other libraries that own something. We would like the default display to be all holdings, regardless of availability, and the "available only" filter to be an optional filter that they can select. Or, if not everyone agrees on this, we would like the option then to at least choose our own default display option for holdings.

    4 votes

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  12. When a patron arrives for a curbside pickup there is an audible notification that sounds on the circulation computer. This is often not heard due to other noise in the area. An option to set this notification to repeat until acknowledged would be very helpful so that patrons are not missed when they come for pickup.

    1 vote

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  13. When an item is available online in open source full text, we'd like them to be able to have access to it via the catalog record.

    2 votes

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  14. Our libraries want to be able to limit by or highlight for a specific library's holdings. For example, if you do a search, they would like to have an additional filter that would show results for a specific library.

    4 votes

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  15. Request: Add the Language Translation Options/Flag to the Description Text field under the Mobile Channel Settings tab for a selected Channel.

    Description: Since this flag indicating language translation options is missing for this field, we are showing multiple languages at the same time for a field which is already longer than other fields as it is a description text field. This could turn 3-5 sentences of a description into 6-10 sentences or 9-15 sentences on one channel depending on if we want to show 2 or 3 languages for this field. Having the option to display a different language for…

    4 votes

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  16. If we scan an ISBN, and it's not found, the app should return users to the Scan Book landing page. It currently returns users to the main landing page.

    7 votes

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  17. The current hamburger menu opens an account menu, rather than the overall app menu. Changing the glyph from the bars glyph (https://fontawesome.com/icons/bars?f=classic&s=regular) to a user glyph (https://fontawesome.com/icons/user?f=classic&s=solid) would make it clearer that this is how you access your library account.

    The menu link is located in the upper right of the app, which is a common place for an account link to go. And when you open this menu, there's already a round user avatar that appears at the top of the account menu. Swapping out the bars glyph for a user glyph would feel totally…

    6 votes

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  18. The Innovative Mobile app currently holds onto all successful and unsuccessful self checkout attempts as "receipts". The receipts are in the My Account area and can very much add up to being a lot of entries over time. It would be less cluttered and better if the self checkout receipts retained were only kept for 7-14 days and then disappeared off of the account. Ideally, a patron could also delete unsuccessful self checkout attempts off the account right away.

    6 votes

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  19. On behalf of Riverside Countly Library: Add a little pencil or other symbol to the Profile avatar so that it's clear to the patron that you can click and edit.

    6 votes

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  20. With the new app layout, the "Homescreen button" colors in the CMS now affect three different types of buttons: (1) the item alert buttons (overdue, due soon, ready for pickup), (2) the barcode and mobile checkout buttons, as well as (3) the main menu buttons.

    It would be nice if these were three separate settings, so you could choose different treatments for each of these three button types.

    For instance, since the overdue alert button gets the "Notice button" colors from the CMS, it would make sense for the other alert buttons to also have a (neutral) background color to…

    6 votes

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