66 results found
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Add the ability to customize the colour of ALL buttons.
Currently we can customize some buttons to our brand colours in the CMS, but not all. For example you cannot customize the Check-out button from green or the Renew All or Renew Selected or All Holds. It would be preferable for all the buttons to follow branding rules.
13 votes -
Ability to tell the difference between registered users for Ad-Hoc notifications vs. Account Notifications
In the CMS libraries can't see which users have registered for notifications. Which means that they have to go to support to get this information. Additionally, the list doesn't provide information differentiating which users have enabled Ad Hoc notifications vs. Account Notifications.
15 votes -
Show renewals in Mobile App
Show renewals remaining in the Mobile App. Patrons have been asking to see this functionality in the mobile app. This makes it easier for them when they are managing their checkouts. Thank you!
18 votes -
Reading History - Separate Menu Item in My Account Panel
RE: https://help.sol.us/app/patron-my-account-panel
Reading History (if enabled by library) should be its own menu option, vs. buried under Checkouts. If you have a lot of items currently checked out (and several managed/added accounts), you may not even realize Reading History is there.
While you could feasibly adjust AccountPanel_Loans string to say Checkouts & Reading History, it makes not sense if the patron hasn't opted in to it, and also does not remove the problem of having to scroll down through your checkouts to notice it.
10 votes -
Pickup location should default to "Select a library" not the first library in the list
This is the same as a current improvement idea for Vega Discover (https://ideas.iii.com/forums/951766-vega-discover/suggestions/48885347-discover-pickup-location-should-default-to-select).
One of our libraries is temporarily closed and the app is defaulting to the first library in the list as a pickup location. Unfortunately, patrons don't notice and continue to place holds for pickup at a library that is nowhere near them.
We have to monitor the Manage Holds function on a daily basis to identify these holds and modify them before they go into transit.
16 votes -
Lists and Linked Accounts should not be lost when barcode is replaced
Right now, if a patron replaces a lost library card, they lose their items in My Lists and any linkages with other accounts. Those items should be tied to the permanent ID of the patron record (patron ID in Polaris, not sure what it is in Sierra) so they are retained when the barcode is replaced. Even though they are not stored in the ILS patron record, PATRONS consider things like their lists and linked accounts to be part of their "library account" and are frustrated to lose that information for what feels like no reason to them.
20 votes -
Ability to add link to password/PIN reset on login screen
It would be nice if Mobile could allow linking to the library's Password/PIN reset page on the Mobile login screen.
11 votes -
Change Overdrive to Libby
We have completely stopped using the word "Overdrive" and always refer to their product as "Libby." We were able to change the wording in the desktop version, but are unable to do so in the app, which causes customer confusion.
10 votes -
Sort checked out items alphabetically and other ways
Allow customers to sort checked out items alphabetically, by due date, by number of holds in the queue, by availability
9 votes -
Move availability to the search result screen
When searching for an item, we want customers to see right on the results page if that item is available and where. This is buried in the actual title at the very bottom of the screen, and people have a hard time finding it. It also helps people narrow their search without having to click into every single record to see if and where the item is available.
10 votes -
Integrate reading tracker with current reading challenge services like Beanstack
The reading tracker is fun, but I know some of our folks are confused about whether or not they can use it to track reading for challenges like our Summer Reading Challenge. If this could be integrated in the future, that would be great
5 votes -
Allow patrons to update their password
Patrons should be able to change their password directly in the Vega Mobile app, without having to go the desktop public catalog. With OverDrive soon requiring password authentication, this may become even more useful so that our mobile-device-only patrons can take care of this just within the apps.
4 votes -
Restricting Self-Checkout By Material Type
There should be a way to restrict which material types can be checked out with the self-checkout feature without having to restrict it completely in the ILS, which I've been told is the only way for it to happen currently.
In addition, libraries should have the ability to customize the note that appears when the classes of items fail to check out (for example: video games. We keep the games separate from the cases so we want to ensure patrons come to us to check them out and don't walk out with an empty case.)
5 votes -
Add an in-app reader/player so patrons don't need to exit the app to enjoy econtent (books, movies, music, etc.)
It would be great if patrons could not only check out their econtent in the app, but could also read it, play it, view it, etc. in the app. If the app could have a built-in reader/player then patrons wouldn't have to have move around to different apps to use their material.
17 votes -
Incorportate more MARC data for media items
Customers want to know much more information than just the description for media items. Who are the contributors, is there closed captioning or subtitles, what is the rating of the movie? This is all available in the desktop but almost no information is available for this format in the app.
7 votes -
kanopy
We'd love to see kanopy integrated into the app like Libby and hoopla.
5 votes -
Separate language strings for accounts expiring soon vs. accounts already expired
Currently there is a single language string, "HomePage_BarcodeExpireSoon" that governs the orange notification on the home screen for patrons with accounts 'expiring soon.' Admin settings allow you to set when this popup appears and I think it's anything from 30 days to 0 days before the patron's expiration date. However, the same text continues to appear for a patron whose registration is expired, so you can't use "your account is expiring soon" because that gives an expired patron the impression that their account is not yet expired.
There should be one language string for 'expiring soon' and a separate one…
8 votes -
'You are here' guide within Mobile
The ability to use an interactive map that allows patrons to see where they are at in the library in relation to a booked room or event that they signed up for. It would help them in real time find their way to the desired location.
4 votes -
Ability to edit or remove the My Barcode banner on the Vega Mobile home screen.
Some sites may want to remove the My Barcode banner or customize the look and feel. Currently this is not possible.
3 votes -
Location page colored lines
It would be great to have the ability to just hide the colored lines.
4 votes
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