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Innovative Mobile

Innovative Mobile

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  1. Often, when searching for the exact title, it becomes buried under seemingly unrelated titles. While the filter system works, often, patrons are looking for the newest title when they search.

    5 votes

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  2. Give clients a test environment or preview option to be able to see how edits will look in the app before actually publishing it to the live app.

    5 votes

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  3. In the updated version of the app, when there are some holdings available and some not available, the default display is to show "available only" which the patron then has to 'turn off' to see other libraries that own something. We would like the default display to be all holdings, regardless of availability, and the "available only" filter to be an optional filter that they can select. Or, if not everyone agrees on this, we would like the option then to at least choose our own default display option for holdings.

    4 votes

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  4. As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.

    Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…

    12 votes

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  5. We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.

    16 votes

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  6. Host Innovative Mobile App on Amazon AppStore as well as Google Play and Apple Store. Patrons often have Amazon Kindles for e-reading so it makes sense for them to use our library apps on them as well.

    8 votes

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  7. She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.

    22 votes

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  8. Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.

    14 votes

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  9. After the 2023.1 upgrade libraries are going to be listed in order by location. It will be much easier to find a library you're looking for if they're in alphabetical order, so we should have the option of having it work that way rather than it being fixed at being in order by location.

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. Request: Could the filter options in Innovative Mobile, which are populated from Vega, include the other language translations which are included in Vega?

    Description: When you search for an item in Innovative Mobile, the top filtering option for each field is set to the current language of the application, however the other options for each filter are not set to the current language of the application. From what I have been made aware of, these separate filtering options are populated from Vega, which includes other languages, however those separate language translations are not populated in Innovative Mobile. I have attached…

    10 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  11. Request: Add the Language Translation Options/Flag to the Description Text field under the Mobile Channel Settings tab for a selected Channel.

    Description: Since this flag indicating language translation options is missing for this field, we are showing multiple languages at the same time for a field which is already longer than other fields as it is a description text field. This could turn 3-5 sentences of a description into 6-10 sentences or 9-15 sentences on one channel depending on if we want to show 2 or 3 languages for this field. Having the option to display a different language for…

    4 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  12. It would be helpful if the format list in the app would adjust based on holdings and suppress any formats for which there are no holdings. For example, we have no globes cataloged in our system, so we would like globe to never show up as a format option, since we don't have any. It just clutters up the format list if the ones for which there are no holdings are also included.

    8 votes

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  13. Our libraries want to be able to limit by or highlight for a specific library's holdings. For example, if you do a search, they would like to have an additional filter that would show results for a specific library.

    4 votes

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  14. The social media links open in the browser vs. directing to the app (if the user has said app installed on their device). Is there a way we can default to have it open in the IG app (and only redirect to the web version if they do not have it installed)? I see this as possibly being a confusing re-direct as app users may not be logged in ever from their phone's browser. Is it possible if we could use a link to redirect a user from the mobile app to the library's social media profile within the social…

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  15. Allow patrons to sort their reading history in descending or ascending order

    17 votes

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  16. It would be nice to be able to sort by "Most popular" after running a search.

    7 votes

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    The default sort is relevance based on hits in key indexes on the search terms.  It would be a confusing experience for the end user if their search results were automatically sorted by 'most popular' by default.  A post search sort for 'most popular' however would make sense and can be explored. 

  17. With the new app layout, the "Homescreen button" colors in the CMS now affect three different types of buttons: (1) the item alert buttons (overdue, due soon, ready for pickup), (2) the barcode and mobile checkout buttons, as well as (3) the main menu buttons.

    It would be nice if these were three separate settings, so you could choose different treatments for each of these three button types.

    For instance, since the overdue alert button gets the "Notice button" colors from the CMS, it would make sense for the other alert buttons to also have a (neutral) background color to…

    6 votes

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  18. The current hamburger menu opens an account menu, rather than the overall app menu. Changing the glyph from the bars glyph (https://fontawesome.com/icons/bars?f=classic&s=regular) to a user glyph (https://fontawesome.com/icons/user?f=classic&s=solid) would make it clearer that this is how you access your library account.

    The menu link is located in the upper right of the app, which is a common place for an account link to go. And when you open this menu, there's already a round user avatar that appears at the top of the account menu. Swapping out the bars glyph for a user glyph would feel totally…

    6 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  19. Allow libraries to select different glyphs to use next to the barcode and mobile check features.

    For instance, for the library card, instead of a credit card (https://fontawesome.com/icons/credit-card?f=classic&s=light), an id card (https://fontawesome.com/icons/id-card?f=classic&s=light). For the mobile checkout, instead of a shopping cart (https://fontawesome.com/icons/cart-shopping?f=classic&s=light), a barcode (https://fontawesome.com/icons/rectangle-barcode?f=classic&s=light).

    This would allow libraries to maintain branding currently in place and provide continuity across different web properties.

    4 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  20. The Innovative Mobile app currently holds onto all successful and unsuccessful self checkout attempts as "receipts". The receipts are in the My Account area and can very much add up to being a lot of entries over time. It would be less cluttered and better if the self checkout receipts retained were only kept for 7-14 days and then disappeared off of the account. Ideally, a patron could also delete unsuccessful self checkout attempts off the account right away.

    6 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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