59 results found
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Enable multiple pickup locations per branch in Mobile App to support locker, curbside, and in-library holds pickup
I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.
Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.
The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…
41 votes -
Enable Push Notifications, Features Solus Already Offers
The III Mobile app, which is based on the Solus Library App, should offer push notifications (they are listed in the administrative portal) as well as other new features Solus provides, including the Reading Tracker. Library patrons expect notifications (standard with almost any other app), which were available in MyLibrary! and were promised as part of the upsell to III Mobile.
32 votes -
I just had a customer who made the observation, that she would have expected the Expiry date of membership to be visible in the App
She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.
28 votes -
sort
Allow patrons to sort their reading history in descending or ascending order
23 votes -
Integration of PowerPac / Vega Discover Lists
Allow patrons to view their saved lists within the app, allowing them to create their own pull lists before visiting the library.
23 votes -
Allow patrons to pay their fines in the app
Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.
22 votes -
Add feature for announcement banner on app home page
Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!
18 votes -
Easier hours updates
As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.
Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…
18 votes -
Can the app include the number of renewels a patron has available for each item.
We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.
18 votes -
Open social media links in their own app
The social media links open in the browser vs. directing to the app (if the user has said app installed on their device). Is there a way we can default to have it open in the IG app (and only redirect to the web version if they do not have it installed)? I see this as possibly being a confusing re-direct as app users may not be logged in ever from their phone's browser. Is it possible if we could use a link to redirect a user from the mobile app to the library's social media profile within the social…
18 votes -
Online payment integration
Ability to integrate third party online payment service - My Account
18 votesAn integration with Stripe Connect is planned.
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List reading/checkout history as an option under Profile
On behalf of Riverside County Library: List reading/checkout history as a bullet point under Profile (along with holds, fines, linked accounts, etc.). If patrons don't currently have items checked out, they don't think to look under Checkouts for their reading history.
17 votes -
Integrate Vega features into Innovative Mobile for ease of implementation
Vega (Homepage/LX/Promote/Promote Web) features such as showcase groups, carousels, and authors should be available to deploy within Innovative Mobile for ease of implementation across all products. We'd like to be able to deploy our librarian created showcases directly on the mobile app versus creating record sets of our existing showcases from Vega.
15 votes -
Send the self-check receipt to the patron's email address
Patrons are used to getting ereceipts when they use other self-check devices in the library, so the experience should be the same in the app.
15 votes -
Translate Search Filter Dropdown Options in Innovative Mobile
Request: Could the filter options in Innovative Mobile, which are populated from Vega, include the other language translations which are included in Vega?
Description: When you search for an item in Innovative Mobile, the top filtering option for each field is set to the current language of the application, however the other options for each filter are not set to the current language of the application. From what I have been made aware of, these separate filtering options are populated from Vega, which includes other languages, however those separate language translations are not populated in Innovative Mobile. I have attached…
13 votes -
More filtering options
Offer more filtering options when doing a search in the mobile app. It would be helpful to include a filter for children's, young adult, or adult materials as well as language filtering.
13 votes -
Allow patrons to edit the same account details as they can in PAC
In our current PAC, patrons are able to edit their email address, phone number, notification preference, and preferred pickup location. It would be great if they could do those things in the app too.
12 votes -
Add a "Share" Button for Individual Material
A way to improve Innovative Mobile would be the addition of a "Share" button attached to individual material. This would allow patrons to share content they find in the application among each other. This type of enhancement would be incredibly helpful to multiple groups of patrons, such as book clubs, learning groups and patron to patron engagement. This enhancement could help increase patron application usage as well.
An example of this button from fontawesome is the share-from-square icon: https://fontawesome.com/icons/share-from-square?f=classic&s=solid
If the share button copied a link to the clipboard of the device that clicked the button, with the link leading…
11 votes -
Automatic refresh when opening the Solus App
Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.
Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.
Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.
11 votes -
Shelf Location and Collection
We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.
11 votes
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