I just had a customer who made the observation, that she would have expected the Expiry date of membership to be visible in the App
She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.
Roseann Mammina commented
Many of our patrons only use our Mobile App and never look at their physical library card. Having the expiration date listed on both the "My Account" and "My Barcode" pages of the app would help both patrons and staff know when an account is due to expire. Patrons can lose access to several library sources or services with an expired library card. Including the expiration date in the Mobile App could be an easy fix to this problem.
Nicole Turzillo commented
We also had a request for the Library Card Expiration date to be displayed on the My Account and the My Barcode pages of the App. Patrons can access this information in their online accounts through WebPAC, Encore, and Vega. By incorporating the expiration date into the mobile app interface, we empower users to manage their library accounts more proactively and ensure uninterrupted access to library resources.
Robin Johnsen commented
I think this is a great idea - our patrons are always getting jumpscared by their expiration dates. A notification in the app when your date is getting close could go nicely with this.