Settings and activity
5 results found
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9 votes
Robin Johnsen
supported this idea
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38 votes
An error occurred while saving the comment Robin Johnsen
supported this idea
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29 votes
An error occurred while saving the comment Robin Johnsen
commented
I think this is a great idea - our patrons are always getting jumpscared by their expiration dates. A notification in the app when your date is getting close could go nicely with this.
Robin Johnsen
supported this idea
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22 votesRobin Johnsen
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24 votesRobin Johnsen
supported this idea
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As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.
Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday leading up to Thanksgiving as well, so you can't work ahead to enter our holiday closures.
And then after the holiday you have to go back into each of your locations, individually, and re-enter the normal hours once again.
Ideally, the app admin interface would have a feature where we could enter exceptions to our open hours by date, and these exceptions would display at the appropriate time and then revert to regular hours. This is how Google business hours work, as well as Communico's library app, and many other industry products. Hopefully we can bring this to Innovative as well and save some staff time!