Settings and activity
24 results found
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19 votes
An error occurred while saving the comment -
28 votes
An error occurred while saving the comment 
Lisa Bondy
commented
Giving more options to display our unique statuses would be a beneficial enhancement. The current options are too vague and don't seem to provide enough information to patrons, or make it appear that parts of the collection are inaccessible when that may not be true.
Lisa Bondy
supported this idea
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10 votesLisa Bondy
supported this idea
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An error occurred while saving the comment Lisa Bondy
commented
Fixing this issue will improve the interface by making it a more consistent search experience for the user.
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11 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
As a workaround, you can create a custom question template to collect the grades of attendees or confirm they are in a specific grade.
Angela Nolet
Senior Product Manager
Lisa Bondy
supported this idea
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An error occurred while saving the comment Lisa Bondy
commented
Most libraries base children's programming on the grade level. Having the option to limit by grade would make it easier for both staff and patrons during the program registration process.
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16 votes
An error occurred while saving the comment Lisa Bondy
commented
Square would be a great alternative to using PayPal for payments. it gives patrons and libraries more options and is a format that many libraries already use for other purposes..
Lisa Bondy
supported this idea
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13 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Lisa Bondy
commented
This enhancement would make our workflows more efficient and reduce the chance of errors when updating records. We have had this happen multiple times where a staff member unknowingly updated a field in an item record in error when using Rapid Update. It is even worse when the staff member does not realize they added an extra field, and then continues to scan multiple items into Rapid Update. Locking the fields would be a failsafe for this problem.
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25 votes
An error occurred while saving the comment Lisa Bondy
commented
It intuitively makes sense to have the search bar ready to go when landing on the page and can help less tech-savvy patrons as well.
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36 votes
An error occurred while saving the comment Lisa Bondy
commented
Centralized notices are a must-have for consortia libraries. Patrons would be inundated with messages if we were not able to consolidate. Library communications would just become spam.
Lisa Bondy
supported this idea
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22 votes
Updating the request based on customer discussion with product to clarify the purpose of the enhancement.
Lisa Bondy
supported this idea
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An error occurred while saving the comment Lisa Bondy
commented
I agree that the patron expectation is most likely the book format. It would make sense to make this the default format, unless the patron chooses another format through filters.
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32 votes
This will be addressed when we make the move soon to the Account Portal views.
An error occurred while saving the comment Lisa Bondy
commented
This sounds like an accessibility issue. It would be helpful if Vega can be customized to display better on smaller screens.
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26 votes
https://portal.productboard.com/iii/15-vega-product-portal/c/685-syndetics-unbound-features-for-consortias-50-complete
An error occurred while saving the comment Lisa Bondy
commented
A dedicated Children's interface should only incorporate Children's materials, especially when linking to other resources. Parents have an expectation that if their child is using a Children's catalog, presumably in the Children's area of the library, that it is safe and appropriate content being linked and recommended.
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33 votes
An error occurred while saving the comment Lisa Bondy
commented
Patrons generally don't have their library card barcode numbers handy most of the time. Usernames are more often how they access their information and place holds in our system. Anything that impedes the use of this feature is a detriment to good patron service.
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94 votes
An error occurred while saving the comment Lisa Bondy
commented
Patrons should have the ability to control their own reading history, beyond turning it on or off. The ability to delete reading history entries individually makes sense as some items may not be worth keeping in one's history, or some patrons may only choose to keep "liked" items, or only books (not media), etc. It would allow patrons to have some ownership of their reading history, since it is their personal information.
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107 votes
MEEP 2025 Winner
An error occurred while saving the comment Lisa Bondy
commented
This is a must have as a cataloger. I often use call number, or partial call number, searches to see where we have similar items shelved in our collection. I hope this enhancement will be made possible for Vega.
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50 votes
This idea was selected in MEEP voting for Sierra 6.5.
An error occurred while saving the comment Lisa Bondy
commented
Allowing these types of limits would enable us to align Sierra restrictions with our library's policies on maximum number of checkouts per category of item. Currently some of our "limits" are staff controlled which can be confusing and time-consuming. This would make it more efficient because Sierra would impose the limit once the max number of items is reached.
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28 votes
This idea will be reviewed for consideration as an enhancement in an upcoming release.
An error occurred while saving the comment Lisa Bondy
commented
Any step to help prevent accidental duplicate ordering would be a benefit to libraries who use this ordering method.
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15 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Lisa Bondy
commented
It would be helpful to see what neighboring libraries in our consortium are ordering. Also, patrons might appreciate knowing how many copies have been ordered especially for popular titles with long wait lists.
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18 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
An error occurred while saving the comment Lisa Bondy
commented
This feature would be a huge benefit to our consortium. As a coordinator who reports to the system administrator, it can be very frustrating within my own 4-branch library if Offline usage is not reported in a timely manner. By delaying the response time and the time that the files are processed, we may be inadvertently causing checkout errors on patron accounts. If our system had an automated notification when Offline files are uploaded, then the process would be more efficient and we can eliminate the chances for errors.
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15 votes
An error occurred while saving the comment Lisa Bondy
commented
It’s a detriment to good patron service to offer patrons the ability to add a secondary email when that email cannot be used for sending out important library communications. It is best to allow a patron to edit or change their existing email, but only maintain one address in the system to ensure that they are receiving all library messages.
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21 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
An error occurred while saving the comment Lisa Bondy
commented
Adding the CANCEL option at the initial point of making the error would prevent accidentally paying an order record twice and make the invoicing process much more efficient. As a multi-branch library, we often have multiple order records on the same bib record, and items arrive and get paid for on different dates. Staff have accidentally paid on an order record twice in this situation. Once it happens, we have to take multiple steps to fix the error and adjust the fund discrepancies that result. Sometimes we do not even discover the error has been made until days later, which further confuses the situation and complicates correcting it. Having the CANCEL option would make it more clear for staff, especially less experienced staff, and allow them to stop the mistake before it happens.
Lisa Bondy
supported this idea
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We have had an issue where a patron was overcharged for an item on loan. Being able to import the actual price into the INN-Reach record would prevent this mistake from happening in the future.