289 results found
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Show item status at check-in
When checking in an item over Sierra, it would be helpful to have an extra column added for item status. e.g. Available, In Transit or On Holdshelf. This would add more transparency when processing items (especially if we are interrupted mid-scan), allow for double checking items are placed in the right pile, and help with training new staff who may want to have more visibility around the different journeys an item can take once returned. Added bonus: If it can show the additional sorting groups available in IMMS, this will assist staff even more.
9 votes -
Clearing Expired/Defunct Holds - Generate Hold Cancellation Notice
Currently, only when you cancel a hold from either the Hold tab or the Hold queue do you get the option to generate a hold cancellation notice. When a defunct hold is cleared from the holdshelf (clear expired holds), we would like to see a prompt to send a hold cancellation notice(s), just as we do when cancelling holds outside of the clear holdshelf process. All those that get cleared could use the same “drop hold” message in the text of circulation notices (explaining your hold has been cancelled because it’s expired/hold pickup by date has passed). These would be…
3 votes -
Send to: Notices
It would be great if the logic & momentum that introduced Send To - Rapid or Global Update in Sierra 6.3 & will soon allow the same shortcut to Delete Items could also be applied to the Notices function.
I had submitted a similar request that the shortcut be added to Globally Purge Charges & am wondering if this might be combined into one request or if it's easier to introduce them one at a time?
Use case: each week, Cincinnati generates a list of customers sent a statement of charges (bill notice) via Create Lists. This list is then…
5 votes -
Automatically add date/timestamp to Notes and Messages
It would be helpful if the system automatically added a date/timestamp to Notes and Messages added to Patron and Item records by staff. Currently, we ask our staff to always add thier initials and date to notes and messages when adding them but it doesn't always happen. There are also inconsistnecies in how these are added and no easy way to search for them. We also find that notes/messages are not always removed after they are addressed.
If we had an accurate way to determine the date a note/message was added, it would be possible to develop a retention policy…
27 votes -
Improve clear hold functions for integrated systems
When a hold has been cleared or is defunct, the information Sierra provides integrated integrated systems (IMMS for our example) over API is not consistent In particular, when clear holds is run in Sierra. During clear holds, the item status either remains at ! On holdshelf or changes to another item status. When it remains as !, IMMS sees the hold is still active and does not instruct staff to clear the item from the hold shelf. Daily and weekly processes are needed to update the item records for IMMS to recognise the changes.
Can the clear hold function in…
3 votes -
A "full Payment History file" event should log an error to the Admin App's System Messages log
Today our Payment History file reached 9,999 records which is close enough to the 10k record capacity that the attached error message was displayed. Fortunately the staff member had the presence of mind to screen-capture this error dialog today so I could read its message verbatim, but this isn't always the case. It would be helpful for an error of this severity to be written to the System Messages log viewed using the web-based Sierra admin app.
Given the low variety of error messages written to that log, there must be all kinds of similar messages which are not logged,…
10 votes -
Increase Max System Display Limit for Fines
Our library has very generous allowances for both checkouts & holds on patron accounts. This can sometimes come into conflict with Sierra's seemingly arbitrary system limits. For example, when these items go unreturned & result in replacement charges, which then cannot be added because of the imposed limits. Like my waist can no longer accommodate 32" pants, Sierra cannot currently accommodate the lending policies taken advantage of by some of our more active borrowers.
I'm sure there are other examples where these limits can manifest, but attached is an example message recently seen by staff which reads:
CANNOT ADD FINE…
3 votes -
Limit the number of holds to the total count of copies in that Bib
There must be a configuration in Sierra to limit the number of holds can be placed at the bib level. We want to limit the hold count to number of copies in the Bib.
1 vote -
Send To: Globally Purge Charges
It would be great if the logic & momentum that introduced Send To - Rapid or Global Update in Sierra 6.3 & will soon allow the same shortcut to Delete Items could also be applied to Globally Purge Charges.
The state of Ohio has a statute of limitations on debt collection that has us purging money owed longer than 5 years on a weekly basis. While this is bazonkers IMO, apparently it's also the law of the land, & it would make the process much more quick & convenient if we could select a file in Create List, navigate to…
4 votes -
add location column in Count Use function
Under the count use function, is it possible to add a location column? Currently, we have Title / Barcode / Count / Status. This way, when staff collects used but not checked out items and counts their usage, they can also see - at a glance - if the item belongs to a different floor/location and can separate it on the spot.
This added information will save staff time and minimize the chance of something being misplaced.
8 votes -
Statistics - Saved Queries Should Retain Cross-Tab Selections
Saved Queries in the SDA should function the same as they do in SierraWeb.
In the SDA:
If the first review file with search results in Sierra Create Lists is based on a specific record type (e.g., bibliographic record), and you create a saved Cross-Tab query based on the same record type, then the selection of the two fields in the Cross-Tab Field Selection panel will be retained when switching to another bibliographic review file in Sierra SDA.
If the first review file with search results in Sierra Create Lists is based on a specific record type (e.g., bibliographic record),…
5 votes -
Abililty for Sierra's NCIP responder to be able to parse ISBNs
Right now NCIP for Symphony, Voyager, Polaris, Koha and Evergreen all accept ISBNs, but Sierra's does not.
6 votes -
Add "mark damaged items" workflow to checkin
Staff need an easy way to make an item "damaged" when performing check-in. The current damaged workflow requires staff to be in the patron account.
All of our libraries have book drops, and every day, damaged items are returned. It doesn't make sense for library staff to stop their process, review the item record, and then review the patron account details in order to mark an item as damaged.
Can the "Mark Damaged Items" button that appears in the checkout function (checked out items) screen be added to the check-in window. I have attached an image where we would like…
17 votes -
/v6/patrons/{id}/holds/requests/form API endpoint should accept item record numbers as parameters in addition to bib record numbers
The form endpoint is used to identify cases in which a patron must place a volume level hold or is restricted to an item's home library as a pickup location. Both of those involve item level specifics and yet the endpoint only works with bib records. This is an issue in particular with multi-location libraries/consortia who use the home pickup feature.
As an example, a sample bib record has two attached items, one which uses the home pickup feature such that it may only be picked up at library A, and one that does not restrict pickup locations so may…
6 votes -
5 votes
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Include authorities in the Search/Holds module
It'd be great if authority records and cross references were included under the Search/Holds module and be the same as what staff encounter with the Catalog module. Right now it is different. In our system, staff often use Sierra to place holds with the public on their behalf. It would be great if authorities were available in the Search/Holds module results display so that staff could benefit from the information.
If a staffer did an author search and they had a pen name (Robb, J.D.) then they'd be redirected to see the other author's name (Roberts, Nora).... Or they may…8 votes -
Money Owed Data Point for Billed Notices
Idea: add the money owed fixed field as an option for a data point in the Bills Notice Data Library for print templates.
Value: Some libraries would like to be able to call out to users how much in total they owe on their account, not just the total of the items on that particular bill. Adding this field to the data library would enable them to do so.
5 votes -
Clarify Fines Payment Lock Messaging
The current wording of the fines payment lock messaging implies the presence of fines, which is not always the case and is misleading. To reduce confusion for staff, please change the message wording to indicate that another station has the record open, therefore the fines function in the patron record is locked. This will indicate to staff the reason why it's locked (another station has it open) and what they can't do while it's locked (access the fines function in the patron record).
30 votes -
Add filtering parameters to the GET /v6/bibs/search API
Hello Everyone,
We are currently using the GET /v6/bibs/search API to take advantage of the AWS search integration, which has been working well. However, we’ve encountered limitations in filtering the search results by Material Type, Collection, Language, and Location.
It would be highly beneficial if this API supported additional filtering parameters to narrow down results at the source. Relying on the client or webhook server to apply these filters adds complexity and can introduce delays in presenting results to the end user.
Thank you.
2 votes -
More universal accessibility features
Improving universal accessibility features for users/employees with diverse accessibility needs.
For example, for employees with visual impairments :
- High contrast mode and adjustable font size. Currently, users can change text color and size, but increasing the font size often causes content to be hidden, as the window does not automatically adjust. Users must manually resize the window each time. A responsive layout would greatly improve usability.Other potential improvements could include : screen reader compatibility, customizable keyboard navigation, text descriptions for icons, etc.
Even just the high contrast would help a lot. Additionally, it would be helpful if users…
13 votes
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