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167 results found

  1. At the end of the year/before we open on January 2nd, we have to manually zero out the YTDCIRC and replace the LYRCIRC with YTDCIRC. Besides being time-consuming if you have a lot of records, this process also then changes the last updated date of the item record, which makes that date less helpful, especially for missing, lost, etc items. This should be done automatically, and it should not change the last updated date of the item record.

    78 votes

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  2. When viewing an item record, you can double click on the patron# and you can view the patron record of the person who currently has the item on loan. It would be good to also be able to have the option to actually edit the patron record, and to also be able to access what they currently have checked out.

    Idea Value
    This would negate having to have another Sierra session open and do a separate search for the patron's record so as to check what else they might have on loan, and/or to amend their record/add a message etc.…

    66 votes

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  3. Allow for automatic renewals on items where the only holds on that item are frozen.

    Idea Value
    Currently if a hold is frozen, automatic renewals do not work because the hold on the item blocks renewal. This presents a problem because the hold is frozen and the patron does not want the item yet, forcing patrons to return items just to have them sit on the shelf. Allowing for automatic renewals when a hold is frozen will allow patrons to keep their items until the other patron wants them.

    63 votes

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  4. The current icons available for the OPAC for material types are woefully lacking. There's no icon for audiobooks (the modern digital type), but you have icons for cd-rom books and books on cassette. The icon I'd most like to see added is a streaming video icon. This is a very common collection item in the 21st century, but our only option is a film (reel-to-reel), dvd, or internet resource (which isn't helpful at all). Any chance we could get more modern material type icons? For ideas, simply google "streaming video icon" and look at all the options!

    Idea Value
    Users…

    56 votes

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  5. When you create (a) new item(s) while cataloging -- or create any records actually! -- the pop-up that guides you to enter the data step-by-step should have a back button. Currently, if you make a mistake and click Next you either have to cancel and start over or keep going and fix the mistake on each item record individually after saved/completed. It can be quite tedious when you are adding multiple items at once.

    Idea Value

    Save time! What would just take a few clicks/seconds to fix can sometimes mean a lot more time, especially if you Cancel and have…

    53 votes

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  6. Currently there are no alerts when indexing stops working. We would like to see some put in place.

    We recently had our keyword indexing stop working. It wasn't completely obvious to us for few months that there was a problem with indexing as it didn't seem to be every record.

    Idea Value
    Having an alert to III would save time troubleshooting if it's a metadata problem and raising tickets for something that could have an alert on it.

    36 votes

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  7. There are two things we would like to see in the Mark Damaged Items process. First we need a separate notice text for damaged items. We are trying to differentiate between lost and damaged and having to use the same notice text is problematic. Second, we'd like the status after the bill is paid to be Damaged & Paid (just like Lost & Paid) instead of just Damaged, as staff can't tell if this is an initial damaged status or one that has been paid for. These are handled differently and being able to create a list, for example, of…

    35 votes

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  8. Problem: Many patrons have holds on titles in Quick Pick or Lucky Day collections. When they "get lucky" and check out one of these non-holdable copies their original hold remains in the queue and the patron often neglects to cancel their hold.

    Impact: Fulfilling these unnecessary holds wastes time for staff and patrons and delays trigging other patrons' holds as the item sits on the holdshelf until the expiration date. Collection budgets are also negatively impacted as these unnecessary holds can skew the item-to-holds ratio for high-demand items that selectors use to determine how many additional copies to purchase.

    Solution:…

    35 votes

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  9. We frequently have the unfortunate situation where staff accidentally delete their paging list from the list of Notices. Ideally, we'd prefer that frontline staff be able to prepare, print, & fulfill their paging lists but not be able to delete them.

    Separating authorizations to create/edit/delete these lists from the preparation & printing would save support staff a great deal of time spent recreating these lists & remove some of the potential for frustration & confusion among frontline staff.

    35 votes

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  10. Provide data for tracking Sierra users (library staff). For example, log sign on and sign out dates and times. Perhaps add a "Last signed in" date field to the user record. Other data points might also be worthy of recording, such as types of records accessed.

    Idea Value
    Given that libraries handle possibly sensitive personal data, system users who have access to such data should be trackable. Currently, it's not even possible to find when the last time a user has signed on to the system.

    35 votes

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  11. Innovative explains that Sierra is hardcoded to retain the source circulation statistics for Web Management Reports only up to 36 months, but longer data series are needed, because the Library can make better decisions and optimize services only if we know facts, and facts are better known when seen on a larger time span. "Old data for new decisions".
    This change could help both Library managers and staff to understand facts and their trends, and to see whether and how something should be changed. Three years are too few to see facts, but knowing that certain sections of the Library…

    31 votes

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  12. Duplicate instances of a single item frequently appear on Bib Paging Lists resulting in confusion and either wasted paper (up to 7 pages were printed for a single item once) or wasted time deleting those lines before printing. There is no need for the paging list to alert us to multiple holds for any item, especially if we can't physically fulfill those holds.

    29 votes

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  13. The ability to create custom print templates is an essential component of many parts of the system. LX Starter is a viable replacement for the templates used for notices but not for the printing of things like due slips, spine labels, and hold slips that must remain within the SDA to support daily workflows.

    Print templates are designed in a third party software called Jaspersoft Studio, but Sierra's documentation lists version 6.0 as being the last supported version of that software. However, that version is roughly 10 years old and the installer only seems to exist as an old link…

    26 votes

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  14. Can we please have a function to merge bib records? For many reasons libraries end up with duplicate bib records. Currently the only way "merge" a bib is to manually transfer any attached records one by one. This is a cumbersome and inefficient workflow.
    The functionality could work similarly to the Merge duplicate patron record functionality.
    This would allow the user to select the source record bib number and the destination record bib number.

    Ideally, the function should:

    -Include the option to transfer any attached records.
    -Any item or bib level holds attached to the source bib should also be…

    24 votes

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  15. Allow patrons to set a thaw date when freezing holds. Patrons often forget they froze holds and the hold lingers until it expires. Also, make this information available in the API for third party vendors, such as discovery layers.

    24 votes

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  16. The "import records" within Create List was a game changer. But going a step further would be adding the ability to direct scan barcodes into a review file. This would save time in circumstances where you have only a few records you need to update.

    23 votes

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  17. Allow libraries to combine all billed items into one Bill notice instead of separating them into individual emails based on the location of the items.

    Idea Value
    Like many other academic libraries, we bill our patrons only once a semester, so all bills for all outstanding items are sent on the same day. Currently it means that some patrons could potentially get 4-10 emails from us with 1-2 items per message just because their items happened to be from different locations (which includes not only different campuses but also locations at each campus, like DVDs, Books, Displays, etc.). In our…

    23 votes

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  18. Circulation staff would like the ability to waive portions of individual fines/fees on a patron record.

    Sometimes staff forgets to backdate items in our book drop or the library is closed for some reason (weather, etc.). Staff wants to waive part of the late fee, but are forced to waive the full amount for the item, then go back and enter in a manual fee (or just waive completely).

    Idea Value

    Save staff time (no need to waive and then add a fine back in)

    Accuracy re: fines paid data (will be properly noted as fine vs. manual)

    Increase customer…

    22 votes

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  19. We are needing a way to update the inventory date field when an item is checked-in using the "checkin no patron" function.
    When an item that is already in "-" available status, and you check-in the item, there is no field in the item record that records the date of this transaction. We are wanting a checkbox on the screen in that function that when checked, will update the item inventory date so that we can then see the last time that item was scanned.
    This will help us with our inventory projects, as we do a full scan of…

    21 votes

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  20. In Sierra - SDA and Web - you can sort review files in Create Lists by the column header, i.e., file #, current records, max records, type, status, login and created.

    In the Admin App (BACK END MANAGEMENT > Review Files), the only columns displaying are file # (which doesn't appear to match the file # in the SDA/Sierra Web), number of records (= max records), current and name. Sorting by column is not an option.

    The display, labeling and function for managing review files should be consistent.

    Idea Value
    When managing review files in the admin app, particularly when…

    21 votes

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