181 results found
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Open and edit patron record from item record
When viewing an item record, you can double click on the patron# and you can view the patron record of the person who currently has the item on loan. It would be good to also be able to have the option to actually edit the patron record, and to also be able to access what they currently have checked out.
Idea Value
This would negate having to have another Sierra session open and do a separate search for the patron's record so as to check what else they might have on loan, and/or to amend their record/add a message etc.…70 votes -
Edit Username in Admin App
Once a user is created in the admin app, you are not able to update the username. You may update the password, permissions, etc., but not the username itself.
All of our clerk-level positions are part-time, so there is a lot of turnover. Each time an employee leaves, his/her account must be deleted and a new one created for the replacement. When the new account is created, you then must import all of the permissions, options, locations served, etc., of a comparable employee for the same location.
Ideally, we would simply be able to edit the username and password and…
58 votes -
New material type icons
The current icons available for the OPAC for material types are woefully lacking. There's no icon for audiobooks (the modern digital type), but you have icons for cd-rom books and books on cassette. The icon I'd most like to see added is a streaming video icon. This is a very common collection item in the 21st century, but our only option is a film (reel-to-reel), dvd, or internet resource (which isn't helpful at all). Any chance we could get more modern material type icons? For ideas, simply google "streaming video icon" and look at all the options!
Idea Value
Users…58 votes -
Alert or automatically unfreeze holds
Customers have the ability to freeze holds currently, but after the time has elapsed from them to be frozen, there is no message or alert, or automatic way for the holds to be "unfrozen".
Make a way for the holds to automatically unfreeze, or at the least for the customer to get a notice that the time has expired, so that they can unfreeze the hold themselves.
Idea Value
Our staff look at holds and how they are progressing as an indicator for purchasing additional items. the frozen holds show up in this list as well, and it is challenging…53 votes -
Globally Update Loan Rules
When there is a change to Loan Rules such as an increase to number of renewals, etc., it would be beneficial to globally update the field instead of changing each independently.
During Covid we increased the renewals and then decreased them a year later. I was told there was not a way to globally update the field and had to go into each Loan Rule to make the change.
Idea Value
This would save staff time and possible errors. Freeing staff to be more productive in other areas.51 votes -
Increase the Max Item Categories in the Patron Block Table
Increase the Patron Block Table to allow more than 4 block categories for groups of items by item type/location.
We would like to see Innovative add at least 6 additional categories, bringing the total categories up to 10.
Idea Value
Libraries are lending an increasing array of non-traditional materials. More categories in the patron block table are necessary to facilitate limited lending on these materials.This would allow libraries to limit lending more granularly. For example, allowing a set number of items in each of the following categories:
Books -100
CDs - 25
DVDs - 5
Videogames - 1
Games/Puzzles…47 votes -
Mark damaged items improvements
There are two things we would like to see in the Mark Damaged Items process. First we need a separate notice text for damaged items. We are trying to differentiate between lost and damaged and having to use the same notice text is problematic. Second, we'd like the status after the bill is paid to be Damaged & Paid (just like Lost & Paid) instead of just Damaged, as staff can't tell if this is an initial damaged status or one that has been paid for. These are handled differently and being able to create a list, for example, of…
37 votes -
Alerts for when indexing stops
Currently there are no alerts when indexing stops working. We would like to see some put in place.
We recently had our keyword indexing stop working. It wasn't completely obvious to us for few months that there was a problem with indexing as it didn't seem to be every record.
Idea Value
Having an alert to III would save time troubleshooting if it's a metadata problem and raising tickets for something that could have an alert on it.37 votes -
Remove patrons from hold queue when they check out non-holdable copy
Problem: Many patrons have holds on titles in Quick Pick or Lucky Day collections. When they "get lucky" and check out one of these non-holdable copies their original hold remains in the queue and the patron often neglects to cancel their hold.
Impact: Fulfilling these unnecessary holds wastes time for staff and patrons and delays trigging other patrons' holds as the item sits on the holdshelf until the expiration date. Collection budgets are also negatively impacted as these unnecessary holds can skew the item-to-holds ratio for high-demand items that selectors use to determine how many additional copies to purchase.
Solution:…
36 votesThe product manager will review this idea for possible inclusion in a future release.
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Prevent User Deletion of Paging Lists
We frequently have the unfortunate situation where staff accidentally delete their paging list from the list of Notices. Ideally, we'd prefer that frontline staff be able to prepare, print, & fulfill their paging lists but not be able to delete them.
Separating authorizations to create/edit/delete these lists from the preparation & printing would save support staff a great deal of time spent recreating these lists & remove some of the potential for frustration & confusion among frontline staff.
36 votes -
Make Sierra User Profile Imports Additive, at least Optionally
In the Sierra web-based admin utility, in Authorizations and Authentication Admin, when importing permissions from one Sierra user to another, the "donor" settings overwrite those of the recipient user. I propose adding a checkbox to allow these to be imported in an additive manner.
Idea Value
Recently two of my coworkers in Technical Services and Collection Development received promotions and shifted into different roles. When using the feature to assign the permissions of users similar to the new roles, old but still valid permissions were lost due to the way the feature overwrites the recipient permissions with those of the…35 votes -
Remove duplicate items on paging list
Duplicate instances of a single item frequently appear on Bib Paging Lists resulting in confusion and either wasted paper (up to 7 pages were printed for a single item once) or wasted time deleting those lines before printing. There is no need for the paging list to alert us to multiple holds for any item, especially if we can't physically fulfill those holds.
33 votes -
Update print templates to support current release of Jaspersoft Studio.
The ability to create custom print templates is an essential component of many parts of the system. LX Starter is a viable replacement for the templates used for notices but not for the printing of things like due slips, spine labels, and hold slips that must remain within the SDA to support daily workflows.
Print templates are designed in a third party software called Jaspersoft Studio, but Sierra's documentation lists version 6.0 as being the last supported version of that software. However, that version is roughly 10 years old and the installer only seems to exist as an old link…
29 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Have system-generated review files appear in the drop-down list in Global/Rapid Update
Idea Description
If system generated review files could appear in Global Update/Rapid Update Review File dropdown list without even downloading them to Create Lists first that would save so much time.It's a normal part of my daily workflow to upload records using Mobile Worklists or Data Exchange, copy them into Create Lists and manipulate the file in Global or Rapid Update.
Idea Value
With the file appearing in the dropdown list in Global/Rapid update, the file can be manipulated as usual AND users wouldn't have to remember to empty the Review File (which was only created so it could…29 votes -
Ability to update inventory date from "checkin no patron" function
We are needing a way to update the inventory date field when an item is checked-in using the "checkin no patron" function.
When an item that is already in "-" available status, and you check-in the item, there is no field in the item record that records the date of this transaction. We are wanting a checkbox on the screen in that function that when checked, will update the item inventory date so that we can then see the last time that item was scanned.
This will help us with our inventory projects, as we do a full scan of…26 votes -
Provide indicator/warning when an order record has already been sent to a vendor
In the print/send orders function, it can be easy to accidentally upload an order to a vendor multiple times. As a means to mitigate this error I propose a two part feature.
As a first step, the system should provide some indication when viewing the orders to ftp queue if an order has already been ftp'd once. I could see two methods for accomplishing this. 1) Add a column to the queue display for sent date, taking the most recent date present that has been appended to the ISBN pick field in a record from having been previously sent. 2)…
25 votesThis idea will be reviewed for consideration as an enhancement in an upcoming release.
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Merge duplicate bib records
Can we please have a function to merge bib records? For many reasons libraries end up with duplicate bib records. Currently the only way "merge" a bib is to manually transfer any attached records one by one. This is a cumbersome and inefficient workflow.
The functionality could work similarly to the Merge duplicate patron record functionality.
This would allow the user to select the source record bib number and the destination record bib number.Ideally, the function should:
-Include the option to transfer any attached records.
-Any item or bib level holds attached to the source bib should also be…25 votesThe product manager will review this idea for possible inclusion in a future release.
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Scan barcodes directly into Create List review file
The "import records" within Create List was a game changer. But going a step further would be adding the ability to direct scan barcodes into a review file. This would save time in circumstances where you have only a few records you need to update.
25 votesThe product manager will review this idea for possible inclusion in a future release.
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Allow patron to set thaw date of frozen holds
Allow patrons to set a thaw date when freezing holds. Patrons often forget they froze holds and the hold lingers until it expires. Also, make this information available in the API for third party vendors, such as discovery layers.
25 votesThe product manager will review this idea for possible inclusion in a future release.
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Manage Holds (view outstanding holds reports) should include INN-Reach items.
Currently to find a list of all INN-Reach items located on a branches holdshelf, not just expired ones is a difficult task. The Received Too Long report only allows you to sort by Patron Home Library which may not correspond to their hold pickup location. A person would need to run this report and look up each INN-Reach item to see if they are actually at the patrons home library, or a different branch. For library systems with multiple branches this is a time consuming process.
The Clear Expired Holds and Holdshelf Function only allows you to view expired INN-Reach…
25 votes
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