187 results found
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Create Lists - Saved Searches - Ability to Rename, Show Creator, Last Used
We repeatedly run up against our limit of saved searches in Create Lists. There are probably saved queries created long ago that no one is using/needs. I was hoping to assign staff to review the queries and put their initials in the saved search name, but when you go to Edit, you can only edit the query, not the query name (like you can a review file). Ideally it would work like the review files themselves, when you can see who last ran the list (initials, date and time). And perhaps apply the "Own" option. This would really help to…
49 votesThe product team will review this idea for consideration for a future release.
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Clarify Fines Payment Lock Messaging
The current wording of the fines payment lock messaging implies the presence of fines, which is not always the case and is misleading. To reduce confusion for staff, please change the message wording to indicate that another station has the record open, therefore the fines function in the patron record is locked. This will indicate to staff the reason why it's locked (another station has it open) and what they can't do while it's locked (access the fines function in the patron record).
46 votes -
Provide full Branches table and full Location code list via Sierra REST API
Today, Sierra’s REST API does not provide a reliable way to retrieve a complete list of location codes (and their names/labels) as defined in Sierra’s Branches table (SDA: Admin > Parameters > General > Branches). This creates friction for discovery-layer implementations and other third-party integrations that require an authoritative, up-to-date list of locations.
Innovative Support shared that “it’s not possible to get a list of all locations using the REST API,” and that the closest option is the branches endpoint, which only returns locations that are linked to entries in the Branch Address table, not a full representation of the…
44 votes -
Offer the ability to retain a patron's receipt preference at checkout
At checkout, Circulation Staff must ask patrons at the end of each checkout if they want a printed receipt, email receipt, both, or none, or place a pop-up message on their account. It would be great if there were a way to retain each patron's receipt preference so that upon closing out the patron's record, the preferred receipt would be sent, print, both, or no receipt would be given.
42 votesThe product team will review this idea for consideration for a future release.
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Recycling Bin Feature for Clear Expired Holds & Holdshelf & Notices
We will periodically have situations, as we did this morning, where staff move to print their holdshelf report & for one reason or another (today's was some manner of technical issues with their printer), the content of the report is lost.
We can sometimes salvage this data from the back end by looking for holds cleared on the day by the login responsible, but it would be much easier if there were some sort of Recycling Bin style feature, where "cleared" files like the holdshelf report or paging lists were stored until the user logs out, giving them another chance…
40 votes -
Hold Pickup Reminder/Courtesy Notice
Idea: Create an additional notice type, Hold Pickup Reminder/Courtesy, that can be configured to send a reminder notice to patrons that they have a hold ready for pickup that is about to expire, similar to the courtesy notice for checked-out items.
Relevance: When you place an order for pickup at most other businesses, you are sent a reminder email before the pickup deadline that the item is ready for pickup. Libraries would benefit from a similar option, especially those that use hold pickup lockers where there is limited space for holds. This way, if a patron decides they don't want…
40 votesThe product team will review this idea for consideration for a future release.
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Allow holds on bibs when holdable items are on order
We have a non-holdable lucky day collection whose items are on the same bib as our regular, holdable copies of those titles. Sierra allows patrons to place holds on titles that are on order, but sometimes the non-holdable copies are the first to arrive -- at which point, Sierra sees that all items on the record are non-holdable, and stops allowing holds until the first holdable copies come in.
Innovative recommended splitting nonholdable items onto a separate bib record, which seems liable to clutter up the catalog; moreover, some of these items are likely to be moved into our regular…
39 votesThe product team will review this idea for consideration for a future release.
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Allow Pickup Location Changes After Hold Is Activated (with Optional Patron Notification)
In Sierra, once a hold is activated, the pickup location becomes locked. This occurs even if an error happens or the original location becomes unavailable. The limitation creates workflow issues for libraries that use lockers, shared delivery systems, or multiple branches.
We are requesting a system enhancement that allows authorized staff to edit the pickup location of a hold after it has been activated, but before it is checked out or expires.
-Why This Is Needed:
Locker and space-based workflows: Staff may discover after trapping a hold that a locker is full or not functioning. At that point, there is…
38 votes -
Add ability to group itypes into categories in the new patron checkout limit table
With the new patron checkout limit table, we lost the ability to group itypes into a category if we want to use the other limits like library location. We need to be able to either group itypes in the new patron checkout limit table, or use a combination of the old table and the new. We really need the new library location limiter in the new table so that our ptype 30 can only checkout items at our offsite kiosk and no other library, but we now lose the ability to still group our itypes into categories. Our itypes are…
31 votes -
Multiple Notice Preferences
Allow patrons to choose one or more notice preferences. A patron would receive the same notice through any and all channels they want, allowing the library to better serve a variety of needs and lifestyles.
30 votes -
Add "permanent location" field in item record and function to change to it
We have shelves for new materials, and item location codes for these ("new mysteries," "new fiction," "new DVDs," and lots more). Moving items from the new shelves to the regular shelves is a chore, both in handling materials and in knowing (and selecting) what location to change them to. It would be great if you could just get into a function in Sierra that would change the current item location (the "new" one in my example) to the permanent item location (a new field that would be added with this idea, which would catalogers would populate when the item was…
30 votes -
Improve patron address parser to better map data to the patron_record_address table
Sierra has a mechanism for parsing the free text entered into patron address fields in the client into separate fields for elements such as city/state/postal code that exist in the patronrecordaddress table. Those distinct fields may then be searched in create lists or utilized in SQL queries. However, the algorithm used to parse out those data points is extremely rigid in terms of the data it expects to see and is quite prone to mapping data incorrectly if an address entered into a patron record does not conform to those guidelines.
For one common example in our system…
29 votes -
Add "max number of overdue items" column to patron block table
Many libraries have eliminated fines and they would like alternative ways to provide an incentive for patrons to return items. We would like the option to block patron circulation based on a Library determined number of overdue items. This rule could be added to the Patron Block table so that libraries could customize rule as necessary.
Idea Value: This new setting would provide an incentive for Customers to return their items.
Idea Value: We don't want to restrict the number of items a Customer can sign out, but want to restrict borrowing after a specific number of overdues.
Idea Value:…
29 votesThe product team will review this idea for consideration for a future release.
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Show item status at check-in
When checking in an item over Sierra, it would be helpful to have an extra column added for item status. e.g. Available, In Transit or On Holdshelf. This would add more transparency when processing items (especially if we are interrupted mid-scan), allow for double checking items are placed in the right pile, and help with training new staff who may want to have more visibility around the different journeys an item can take once returned. Added bonus: If it can show the additional sorting groups available in IMMS, this will assist staff even more.
28 votes -
Improve the labels for LDR, 006, 007 and 008 in Create Lists
Currently in Create Lists it is very difficult to specify criteria for special fields like the leader, 006, 007 and 008. Many of these have the exact same label, like Audience, which appears four different times. Each of them is for audience as it appears in different versions of the 008 for different record types. Then it appears four more times in the 006.
It would be helpful if each of these different audience codes were labeled in Create Lists, such as "Audience for Books," and "Audience for Music," etc. This would make it much easier to use this function.…
27 votes -
Restart a Range of Terminals
Sierra 6.5 saw the move of the process for restarting terminal sessions from our text-based management tool to the Sierra Admin App. While I'm chuffed enough about that to be writing this enhancement idea on Thanksgiving Day (and to be using the word chuffed), I'm hoping further development can make it even better & restore some of the functionality from the admin app that isn't available in this updated interface.
Specifically, I'd like to be able to restart a range of terminals (for example, all staff sessions), mirroring the Restart Multiple Terminals option in text-based. Yes, we can check a…
27 votes -
Add the ability to create a review file from items in Global Update.
Sometimes I'm working in Global Update and am using the toggle feature or the limit tool. I then want to work with just those records. I don't want to remove the others from the review file, but rather copy the records I want to look at into a new review file so that I can work with them there.
27 votes -
Add a Stat Group When Creating a Patron API Key for Vendors
This proposal suggests enhancing the Patron API key creation process by incorporating a Stat Group field, allowing staff to categorize API keys by vendor and track their usage using existing reporting tools. The proposed enhancement would modify the API key creation window to include an optional Stat Group field towards the bottom. If left blank, the default stat group (zero) would be assigned, maintaining current functionality. This change addresses a common issue where vendors do not implement the stat group provided by the library, often resulting in API-driven transactions being categorized under stat group 0. This leads to inaccurate or…
27 votesThe product team will review this idea for consideration for a future release.
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Create Lists: Prevent the hopping or jumping of lists after a sort is applied
Currently, when a staffer goes into Create Lists and sorts the lists using one of the column headers, while scrolling down to locate the appropriate list, Sierra jumps or hops upward thereby losing the staffers place in Create Lists. This idea is to prevent that from happening and to make the default or custom sort in Create Lists stick. This would save staff time and reduce errors as well.
26 votes -
Update Print Template Assignment Methodology
After spending over an hour adding new print templates to every login for a new library, I am once again reminded of the inefficiency of the current methodology for assigning print templates to logins.
Idea: Print Templates can be assigned like Permissions for Sierra. They would have their own sidebar, and logins could be added to each print template. That way, it only takes a couple of clicks to add print templates in mass to several logins, rather than clicking into the login, then settings, then print templates, then scrolling to find each print template and set the prompt. This…
26 votes
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