Idea: Create an additional notice type, Hold Pickup Reminder/Courtesy, that can be configured to send a reminder notice to patrons that they have a hold ready for pickup that is about to expire, similar to the courtesy notice for checked-out items.

Relevance: When you place an order for pickup at most other businesses, you are sent a reminder email before the pickup deadline that the item is ready for pickup. Libraries would benefit from a similar option, especially those that use hold pickup lockers where there is limited space for holds. This way, if a patron decides they don't want the item or aren't able to pick it up in time, they can inform the library. Then the item can move on its way and space can be created for other holds without the item lingering until the pickup by date. It also enhances the patron's experience because it prompts patrons again about their holds, which they may have forgotten about since receiving the first notice.