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  1. We implemented Patron SAML and uses a patron variable field to be the matchpoint. This field contains the patron's email address. Our IdP accepts dots, dash and underscores in patrons' email address. Due to Sierra indexing rules where symbols (including dots, dash and underscores) will be dropped, different patrons with the same letters in their email address but have different symbols in different positions won't be able to authenticate through Patron SAML.
    e.g. Patron A's email = abc.def@test.com, Patron B's email = abc_dec@test.com . Both will fail authentication as Sierra will use abcdef@test.com and return both patron records.

    1 vote

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  2. Libraries should have the option to exclude frozen holds from the total holds queue that appears in any catalogue.

    Benefits:

    1) Customers will have a better idea of where they are in the hold queue.
    We encourage customer-driven hold management, and customers have told us that they want an estimate of when their holds will be filled.
    This is especially true when customers place multiple hold on titles within a series.

    2) Customers will not see inflated hold queues and provide feedback to the Library that they should purchase more copies.

    3) Customers could make an education decision on whether…

    12 votes

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  3. We've had a couple of instances where the Encore 'Did you mean?' suggestions have offered up inappropriate alternatives to the search that was performed.

    The first example was that it suggested 'sex manuals' when a search for 'car manuals' was performed.

    The second example was that it suggested 'American poets' when a search for 'African poets' was performed, to which our client took offense at.

    We would like to see some functionality added to Encore that would allow us to customise what suggestions display and what do not display for the 'did you mean' algorithm. This would allow us to…

    1 vote

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  4. Provide Libraries with the option to "always be able to freeze a bib or item level hold".

    If circulation/OPAC rules allow a customer to place a hold, the customer should always be able to freeze it.

    At this time, customers cannot freeze a bib level hold if there is an item attached to the bib that could fill the hold. Customers tell us that they want to manage their holds. They are unsure of a "Not Needed Before" date, but they know that they do not want to fill the hold immediately.

    This is important for libraries that split out…

    16 votes

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  5. I would like to add additional links to the footer of Encore but there is current limit of 6 links. Please remove this limit so I have an area in Encore that I can unobtrusively add links in Encore for patrons and staff.

    1 vote

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  6. In order to make webpac can link to the LC Name Authority File,
    it is needed to separate the link of MARC 100, 110, 600, 610, 700, 710.

    For example : https://cylis.lib.cycu.edu.tw/record=b3104334
    Separate the AUTHOR name link
    "Hull, John, 1946- author. http://id.loc.gov/authorities/names/n88011278"
    to "Hull, John, 1946- author." and "http://id.loc.gov/authorities/names/n88011278" .

    And then patrons can click the url "http://id.loc.gov/authorities/names/n88011278" to see the LC Name Authority File.

    7 votes

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  7. The current icons available for the OPAC for material types are woefully lacking. There's no icon for audiobooks (the modern digital type), but you have icons for cd-rom books and books on cassette. The icon I'd most like to see added is a streaming video icon. This is a very common collection item in the 21st century, but our only option is a film (reel-to-reel), dvd, or internet resource (which isn't helpful at all). Any chance we could get more modern material type icons? For ideas, simply google "streaming video icon" and look at all the options!

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    56 votes

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