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51 results found

  1. Sierra now supports SAML for authenticating staff, but still allows users to authenticate without MFA using the less secure Sierra legacy authentication method. Sierra should allow administrators to require SAML authentication instead of always allowing users to choose SAML or Legacy.

    1 vote

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  2. Sometimes the CAS login to Sierra fails. Either the page is inaccessible, or we see an LSE-OA-Error-2 from our use of OpenAthens authentication to Sierra. The only solution available is to us is to reboot the Sierra application server. This is inconvenient since staff have to log out of their activities.

    It would be useful if there was an option in the Restart a Terminal section of Sierra to restart the CAS service. This would hopefully clear up the error and not require a server reboot.

    1 vote

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  3. Currently, authentication using the NCIP protocol does not update the CIRCACTIVE attribute in the patron account. We use this protocol to authenticate to a statewide ILL service and we'd like to know when cards are being used in this union catalog and not just our own.

    We use CIRCACTIVE to determine which cards are being used and which ones aren't. This is useful for statistical purposes, but is also linked to our patron database purge process.

    3 votes

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  4. Enhance cybersecurity by not revealing the api methods through the swagger interface to unauthenticated users. For example, a potential hacker can view the swagger interface which shows all methods and explains how to use them. This is an issue on all api endpoints including the iii sandbox. My idea is to only reveal the swagger methods to authenticated users.

    https://sandbox.iii.com/iii/sierra-api/swagger/index.html#!/patrons

    4 votes

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  5. The ability to log into admin corner, view all users and with one click disable them (not delete, but deny them log in access) would be helpful for those with revolving part time employees.

    We have student employees that change out regularly, but sometimes they come back as graduate student help, etc within a short time.

    Being able to simply turn off an employees access and review it within a year or less to determine if it should be deleted or held would be helpful for keeping our staff accounts cleaned up.

    8 votes

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  6. This is two fold. First, we would like to be able to set a default printer option determined by the staff users workflow (circulation workflow/function would default to "email to patron", and cataloging function would default to local printer, etc). So staff log in and select their function area and the system uses a specific printer default accordingly.

    Secondly, we would like to have the "Send to email address" printer option changed somewhat. When selected, it would have a drop down of emails available to send to. These would be set up by the system admin. It would reduce the…

    1 vote

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  7. We would like to be able to globally add an additional bibliographic branch code to a subset of bibliographic records harvested through "create lists." This is because currently (Sierra 6.1), it is possible to change a bibliographic branch code, but not add additional ones while retaining the original branch.
    The reason is that we have records for electronic resources that should display under a relatively new scope set up for a new branch. With only the original branch in the bibliographic record, it is necessary to view the entire collection (or the original branch) to access the item in the…

    3 votes

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  8. Can we get some new skins to choose from for the SDA/Sierra Web?

    There are currently two: Half Dome & Glacier Point.

    We currently use colors to differentiate between our Production instance of Sierra & our Test version. However, we also have a Training database.

    Variety is the spice of life! How about a rose-colored skin, a powder blue, or a "Millennium Green" as an homage to the Millennium database?

    15 votes

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  9. There SHOULD be an OpenAPI definition document available for Sierra's APIs via Swagger, but currently, there is not.

    The OpenAPI definition document (https://swagger.io/specification/) is a standardized format for describing the structure and behavior of an API. It is a machine-readable document, usually written in JSON or YAML, that provides a comprehensive blueprint of an API's endpoints, operations, input/output parameters, response formats, authentication methods, and other essential details.

    For comparison, here is an example for the Polaris API / Swagger install (on an iii training server):
    https://polaris-training.polarislibrary.com/PAPIService/swagger/v1/swagger.json

    Benefits of an OpenAPI Definition Document:

    * Standardization: Provides a consistent format
    28 votes

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  10. The Sierra REST API does not return the order record for the bib if the order status is "a" (fully paid). It will only return information if it's "on order".

    Patrons are unable to place holds on new materials using Innovative Mobile for bibs with paid order records that do not yet have items attached.

    3 votes

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  11. At this time it is apparently possible to retrieve the patrons Reading History via REST API sorted by date (oldest first or newest first). The most requested API enhancement request for us is to be able to retrieve the patrons Reading History via REST API sorted by Title. Another enhancement request is to be able to retrieve the patrons Reading History via REST API sorted by Author. This would be useful since users may have hundreds of items in the reading history.

    6 votes

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  12. We need to increase the number of characters allowed for the username - currently a maximum of 12. We prefer to keep our Sierra usernames the same as a user's network login name (one less thing to remember). Anything over 12 characters forces us to make a different Sierra username that fits within the Sierra parameters.

    9 votes

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  13. We recently started using NCIP authentication for our new ILL service. We learned after implementation that NCIP login is blocked for any of the reasons in the Patron Block Table. This makes sense when the block is for an expired card, or for fees over the threshold. This makes less sense when they have reached their maximum holds in Sierra.

    What we're seeing is that patrons cannot log into the system at all when any of the block parameters are true. We would like to be able to enforce certain blocks but not others for account login.

    We can increase…

    3 votes

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  14. At present, we can only see the full name field in get patron endpoints. For some systems that connect via api, it would be highly beneficial to have other fields available relating to patron information. For example, separated first and last names.

    This is due the some systems relying on the information it can read from Sierra and not process further to define a first name.

    4 votes

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  15. We have had a number of instances recently in which a vendor has requested SQL access in order for us to utilize there services. We are hesitant to allow for that (and have policies against it) due to the quantity of secure data that would also provide access to.

    What we need is a way to provide lesser SQL access to particular users to allow them to tap into only the relevant tables (bibs & items for some. Circ_trans and patrons for others).

    Beyond the vendor scenario it would also be fantastic to provide limited access to more of our…

    13 votes

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  16. As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.

    An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address…

    15 votes

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  17. Update the Sierra API to allow self-check out of virtual items. We use Bibliocommons app and our customers cannot use the self-checkout feature to check out INN-Reach items.

    4 votes

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  18. Libraries using SIP2 connections for self-checks cannot have due slips that have "You Saved" information because the Item Price field is not available via SIP2.

    While due slips with this information can be used at a staff station with the SDA, as more and more libraries move to self-check, the lack of this field's availability in SIP2 is a barrier.

    Use case: a library has a self-check machine that uses SIP2 and wants to include "You Saved" information on their due slips.

    8 votes

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  19. We occasionally have issues with staff abusing their ability to waive fines or deleting items inappropriately or accessing patron accounts outside of acceptable library operations. We would like to have a way to view these actions within a log file associated with each Sierra login (or filterable by login) so that these activities could be periodically audited by managerial staff and retroactively be reviewed when inappropriate system activities are believed to have taken place.

    18 votes

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  20. The automated tool employed by Clarivate support to update iii and iii-root passwords every 30 days has an 8 character limit, which falls short of PCI requirements (15 characters). The Sierra application server, which hosts the web page connecting to PayPal is in scope for PCI, and therefore login credentials that can edit that web page need passwords of 15 characters or more.

    7 votes

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