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41 results found

  1. At present, we can only see the full name field in get patron endpoints. For some systems that connect via api, it would be highly beneficial to have other fields available relating to patron information. For example, separated first and last names.

    This is due the some systems relying on the information it can read from Sierra and not process further to define a first name.

    2 votes

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  2. We have had a number of instances recently in which a vendor has requested SQL access in order for us to utilize there services. We are hesitant to allow for that (and have policies against it) due to the quantity of secure data that would also provide access to.

    What we need is a way to provide lesser SQL access to particular users to allow them to tap into only the relevant tables (bibs & items for some. Circ_trans and patrons for others).

    Beyond the vendor scenario it would also be fantastic to provide limited access to more of our…

    11 votes

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  3. As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.

    An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address…

    7 votes

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  4. Update the Sierra API to allow self-check out of virtual items. We use Bibliocommons app and our customers cannot use the self-checkout feature to check out INN-Reach items.

    4 votes

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  5. Libraries using SIP2 connections for self-checks cannot have due slips that have "You Saved" information because the Item Price field is not available via SIP2.

    While due slips with this information can be used at a staff station with the SDA, as more and more libraries move to self-check, the lack of this field's availability in SIP2 is a barrier.

    Use case: a library has a self-check machine that uses SIP2 and wants to include "You Saved" information on their due slips.

    6 votes

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  6. We occasionally have issues with staff abusing their ability to waive fines or deleting items inappropriately or accessing patron accounts outside of acceptable library operations. We would like to have a way to view these actions within a log file associated with each Sierra login (or filterable by login) so that these activities could be periodically audited by managerial staff and retroactively be reviewed when inappropriate system activities are believed to have taken place.

    10 votes

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  7. The automated tool employed by Clarivate support to update iii and iii-root passwords every 30 days has an 8 character limit, which falls short of PCI requirements (15 characters). The Sierra application server, which hosts the web page connecting to PayPal is in scope for PCI, and therefore login credentials that can edit that web page need passwords of 15 characters or more.

    7 votes

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  8. It is better to provide the option to delete the identity providers and modify the name of the identity provider by the administrator during SAML configuration.

    1 vote

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  9. Sometimes we want to update a patron record and blank out a date in the expiry date field for a continuing staff member.

    The patron API cannot do this - blank values are rejected as invalid JSON e.g.

    {"expirationDate": " - - "}
    {"expirationDate": ""}
    {"expirationDate": "--"}
    {"expirationDate": "null"}

    All we can do is add a date, and for continuing staff we can only use the maximum possible date of 18 Jan 2038.

    Enhance the API to accept a blank value in expiry date.

    4 votes

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  10. Several years ago we adopted context logins. We have established that a 1 tier login will not work for us.

    CURRENT STATE : Our Regional Library consists of 39 branches in almost as many cities. To distinguish the branch of our Sierra users we currently use a two-tiered login. This login process allows us to continue to use generic branch accounts while meeting our obligations to protect customer information. The two-tiered login allows us to collect branch-specific data and apply unique user settings, options, and settings.

    The drawback is that our staff must login twice and it may pose an…

    6 votes

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  11. As ILS administrators of a large consortium, we would like the RFID Server Options Table to have an additional field/column to add notes (library name, dates, staff initials). When one of our member libraries needs to change RFID entries, we sort through nearly 200 lines to determine which one needs updating. Many entries use IPs without identifying library information. We must read through old library correspondence to discern which IPs belong to the library. This task takes up valuable time when we are trying to assist a library with troubleshooting or adding and removing entries.

    An additional free-text field to…

    13 votes

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  12. Many libraries are creating individual logins for each staff member. Staff needs the ability to change their password in case they forget it. At this point, they need to be logged into the SDA to change their password which doesn't help if they can't remember it.

    8 votes

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  13. There is currently no way to update the status of a hold in the API.

    It would be very useful to change the status from

    "status": {
    "code": "0",
    "name": "on hold."
    },

    to

    "status": {
    "code": "i",
    "name": "Requested item ready for pickup."
    },

    Enhancement to be integrated into https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47618129-it-s-about-time-to-make-holds-apis-first-class-cit ?

    2 votes

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  14. The ability to create custom print templates is an essential component of many parts of the system. LX Starter is a viable replacement for the templates used for notices but not for the printing of things like due slips, spine labels, and hold slips that must remain within the SDA to support daily workflows.

    Print templates are designed in a third party software called Jaspersoft Studio, but Sierra's documentation lists version 6.0 as being the last supported version of that software. However, that version is roughly 10 years old and the installer only seems to exist as an old link…

    26 votes

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  15. When a Sierra SDA login is first created the system utilizes individual summary view properties for the various search functions. By default in cataloging if you open up the summary view of a record you see item records, in search/holds you see holds, in place orders you see orders and in serials checkin you see checkin records.

    If you opt to change that setting however from the record view properties menu (say to change this to view all) it can impact all 4 search functions. It would be better to split this menu out, so that the setting for each…

    8 votes

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  16. Idea Description
    This idea is based in part on one submitted back in 2019 by Andy Helck.  Create an endpoint that will provide the list of records included in a specified review file from Create Lists.  I essentially envision this as the API version of the bool_set SQL table.

    Idea Value
    This would provide outside systems the means of retrieving lists of titles that staff maintain within create lists and can provide a means for services to access data without having to work out how to create Json queries.

    10 votes

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  17. Idea Description

    It would be far nicer to have the ability to work with hold data directly--in contrast to having to retrieve hold data via the patron APIs. For example: currently, in order to (reasonably) find the "pickupByDate" values for holds with status "(Bib, Volume, Item) hold ready for pickup" you would have to use a combination of the Sierra SQL feature (to first find all the patron record numbers possessing such a hold) and then filter all the holds for the list of patrons (from the previous step) having the "pickupByDate" key in the response object. Once you have the holds,…

    12 votes

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  18. Idea Description

    Automatically clear the jarcache directory in the Sierra Desktop App installation files after an upgrade or provide an option in the SDA settings to enable this.

    Idea Value

    The jarcache directory is updated the first time the SDA is launched after a Sierra upgrade.  After several upgrades the directory becomes bloated with old .jar files. It makes sense for the jarcache directory to be cleared as part of the first launch of the SDA post upgrade. This will ensure a fresh set of jar files.

    20 votes

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  19. Description
    Increase the default Sierra setting that limits the amount of memory Sierra can use.

    Value
    Improves performance of the SDA.

    Idea Lab
    Selected from the Sierra - Always Open space.

    7 votes

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  20. We complete many repetitive tasks in cataloging and patron record management each day. This entails using Create Lists to generate the list, and then using Global Update to perform the same set of edits each time. We need Scheduler to be able to connect into Global Update to perform those tasks automatically.

    This may require enhancement of Global Update to save the Command Input, or it might mean adding the Command Input choices to Scheduler.

    Example:
    Scheduler runs an updated Create List using a saved search query to identify items that need their suppression code updated.
    It then uses a…

    15 votes

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