Allow patron to set thaw date of frozen holds
Allow patrons to set a thaw date when freezing holds. Patrons often forget they froze holds and the hold lingers until it expires. Also, make this information available in the API for third party vendors, such as discovery layers.
Kristina Johnston
shared this idea
The product manager will review this idea for possible inclusion in a future release.
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Susanna Aakko
commented
This would be useful. We have too much frozen (and probably forgotten) holds on the hold queues.
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Lisa Coker
commented
This would be a fantastic option!
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Jeremy Goldstein
commented
@jonathan Currently the Hold API for Sierra only allows for the changing of a hold pickup location and whether or not the hold is frozen....well or just cancelling the hold entirely. So that limits the ability of third party systems like Aspen to take other actions.
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Jonathan Gilbert
commented
I thought Aspen allowed patrons to set a thaw date, but it doesn't seem to. Perhaps because Sierra doesn't allow it?
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Alison Pruntel
commented
Vega Discover allows you to check a box with "I don't need this item after..." Of course, this won't help you if you have Classic/Encore, but another incentive to upgrade to Vega.
