Add "mark damaged items" workflow to checkin
Staff need an easy way to make an item "damaged" when performing check-in. The current damaged workflow requires staff to be in the patron account.
All of our libraries have book drops, and every day, damaged items are returned. It doesn't make sense for library staff to stop their process, review the item record, and then review the patron account details in order to mark an item as damaged.
Can the "Mark Damaged Items" button that appears in the checkout function (checked out items) screen be added to the check-in window. I have attached an image where we would like to see it (button beside the backdate option)
Possible Mark Damaged Item behaviour within check-in function:
1) Staff would select the "mark damaged items" button before they check-in the damaged item. It would not "stick" and apply to the next item.
2) Item is checked in
2) The "mark damaged items" pop-up would appear
3) Staff would choose one of the following options: mark damaged, mark damaged and add charge, mark damaged and add bill, or cancel.
4) A permission could be added to select this option at check-in so that it is optional for libraries.
Thank you,
Elizabeth
