Settings and activity
130 results found
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6 votes
Elizabeth Wright
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42 votes
I apologize for the erroneous update. The change we made in Nov/Dec of 2024 did not actually deliver the requested functionality in this idea request. Changing status back to Under Review.
An error occurred while saving the comment Elizabeth Wright
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4 votesElizabeth Wright
shared this idea
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3 votesElizabeth Wright
shared this idea
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22 votes
An error occurred while saving the comment Elizabeth Wright
commented
Yes - # of holds, # of available copies, and total copies is what our customers have asked for.
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4 votesElizabeth Wright
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4 votes
An error occurred while saving the comment Elizabeth Wright
commented
Hi Emma - this is the workflow:
On a resource record (or Author resource page)
1) Log in (successfully)
2) Use the browser back button.We get an error message or "confirm form submission error". Innovative told us that this is the expected behaviour - this is why I have added the Idea.
Elizabeth Wright
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7 votesElizabeth Wright
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25 votes
An error occurred while saving the comment Elizabeth Wright
commented
We would like to be able to change the wording on this as well. Thank you.
Elizabeth Wright
supported this idea
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76 votes
An error occurred while saving the comment Elizabeth Wright
commented
Customers should also be able to change or remove the suspended date. They should also be able to see that date in the holds list.
An error occurred while saving the comment Elizabeth Wright
commented
Customers loved the ability in Encore to select titles and batch freeze or unfreeze those titles. They now have to individually freeze those titles.
Primary Use case: Customer going on holiday wants to freeze all of their holds
An error occurred while saving the comment Elizabeth Wright
commented
Great idea! Our customers really find this an extra step. They have told us that they would prefer to see 2 options - cancel and freeze.
Elizabeth Wright
supported this idea
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An error occurred while saving the comment Elizabeth Wright
commented
This is important to customers that want to manage their holds without relying on staff to add a "not need before" date. A similar idea is here for another product called "always be able to freeze a hold in catalogue": https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47342099-always-be-able-to-freeze-a-hold-in-catalogue-s
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3 votes
An error occurred while saving the comment Elizabeth Wright
commented
This facet is also difficult to use because when formats are rolled up, the default format that is at a specific location is not highlighted. Customers have to manually check each format to see which one is at that location.
Elizabeth Wright
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15 votesElizabeth Wright
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16 votes
An error occurred while saving the comment Elizabeth Wright
commented
Elizabeth Wright
supported this idea
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8 votes
An error occurred while saving the comment Elizabeth Wright
commented
we are getting a lot of feedback about this, and in fact and to change our title of the author concept (resource) area to: "Other titles by this author/creator, including collaborations and retellings". As the hyperlink points to 1XX AND 7XX authors with many retellings, or collaborations have a number of titles that confuses customers.
There should be an option to searching for a title > and then select the author hyperlink to find the 1XX related titles.
Elizabeth Wright
supported this idea
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55 votes
An error occurred while saving the comment Elizabeth Wright
commented
This is incredibly important. Patrons want to manage their holds, and some libraries (like ours) allow for up to 100 holds. Sorting by title, author, date placed, frozen hold date, and where they are in the queue is needed.
An error occurred while saving the comment Elizabeth Wright
commented
Patrons would like want more sorting options to manage their holds.
Elizabeth Wright
supported this idea
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44 votes
An error occurred while saving the comment Elizabeth Wright
commented
We have also had many concerns from the public that they cannot see the 245|c in the result display. They do not want to view the resource record to determine that they are looking at the right record.
Elizabeth Wright
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12 votesElizabeth Wright
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14 votesElizabeth Wright
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18 votesElizabeth Wright
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20 votesElizabeth Wright
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I just opened a ticket about this thinking Vega was broken as well. If customers take the initiative to limit the result to a branch location, WHY would they want to include ALL eResources. That just doesn't make sense. Please exclude eResource materials if the Branch location is selected. That is a physical location (in the branch), and not an eLocation.