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9 votes
An error occurred while saving the comment 
Elizabeth Wright
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10 votes
An error occurred while saving the comment Elizabeth Wright
commented
Mike asked for some clarification, and I can see why because I refer to "statement of charges" and then mention "a list of what they have out". I would like the ability to customize a notice that prints what appears on the Fines Summary print out.
Where do I need to print this report?
From the checkout module after I have opened a patron record.How do I print this report now?
I print it using the "print" icon at the top right of the checkout module.Why do I need to modify the list?
1) There is a privacy issue for us when the patron name appears at the top of the current "fines summary" report.
2) We need more metadata for the customer including date due
3) The status defaults are meaningless to customers - they can see "remaining lost", "lost", "manual" etc.
4) We would like the report branded with our library (text and/or icon)
5) We would like to increase the font size to be our approved standard.
6) We want to remove the "location" field from the report.Elizabeth Wright
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13 votesElizabeth Wright
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13 votesElizabeth Wright
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11 votes
The product team will review this idea for consideration for a future release.
Elizabeth Wright
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8 votes
An error occurred while saving the comment Elizabeth Wright
commented
There is an open idea with 120 votes that asks if Sierra libraries can delete reading history - https://ideas.iii.com/forums/951766-vega-discover/suggestions/46584634-ability-to-remove-a-title-from-my-reading-history
Elizabeth Wright
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123 votes
An error occurred while saving the comment Elizabeth Wright
commented
Innovative staff - please tell us if this is a Sierra enhancement and not a Vega Discover enhancement. The idea has 120 votes and is probably scheduled to "age out". Thank you!
Elizabeth Wright
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An error occurred while saving the comment Elizabeth Wright
commented
We find that teenagers and children want to get rid of those old titles they read when they were younger. Also, those that have moved past a medical illness also want to remove the titles from long ago.
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6 votesElizabeth Wright
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9 votesElizabeth Wright
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19 votesElizabeth Wright
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1 voteElizabeth Wright
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29 votesElizabeth Wright
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3 votesElizabeth Wright
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6 votesElizabeth Wright
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8 votes
An error occurred while saving the comment Elizabeth Wright
commented
Libraries cannot disable linked accounts in Solus' Innovative Mobile. Will Vega Discover synch the linked accounts created in the mobile app? Or, will they always be distinct and/or different.
Elizabeth Wright
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19 votes
Please watch the roadmap; this is work we are planning on doing.
https://portal.productboard.com/iii/15-vega-product-portal/c/676-wish-lists-and-vega-bookmarks-integration
Best,
Angela Nolet
Sr. Product Manager
Elizabeth Wright
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6 votesElizabeth Wright
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9 votesElizabeth Wright
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5 votesElizabeth Wright
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8 votesElizabeth Wright
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An error occurred while saving the comment Elizabeth Wright
commented
I have attached an example of an item record with a status of claimed returned.
An error occurred while saving the comment Elizabeth Wright
commented
For libraries with floating collections, the location where an item was made "claimed returned" may not reflected in the item record. This is because the 3 options staff have when an item is "claimed returned" does not change the location of the item.
Essentially the problem:
An item is “checked out” at location A.
The item is “claimed returned” at location B.
The item location remains as location A.Staff have 3 choices when they make an item claimed returned:
· 1. Places a claimed returned note in both the item and patron records
· 2. (Optional) Removes the check-out link between the patron and the item; this is equivalent to checking in the item without assessing a fine. If desired, the operator can generate a manual charge and apply it to the patron.
· 3. (Optional) Flags the item as missing (STATUS = 'm') and cancels any outstanding holds on the item
In the second scenario above the item is not "checked in" - instead the link between the patron and the item is severed and there is no check in.
Why is this important? Libraries with floating collections often allow customers to return their items to any branch. If the customer says that they returned the item to a branch that was not their checkout location at a later date, the item is impossible to find. The item location still reflects the original checkout location.
Thank you,
Elizabeth
Thank you for your comment Elias - our primary concern right now is the user experience when they approach the kiosk mode. Those concerned about privacy get a mixed message when they see cookie options on an anonymous access point to the catalogue.