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154 results found

  1. Currently there is more functionality in the client than in Leap for offline services. I would like Leap to also be able to create customer accounts and process check-ins like the client. But it would also be nice for the check in function, once transactions have been uploaded, to have the option for all items to go to a status of "IN" and be assigned to the branch they were checked in at.

    1 vote

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  2. Indian Trails Library has had a large flux in separated families with parents living in two different library districts. The parents want to keep their accounts separate. According to IL these children are entitled to have a library card with each parent when they reside at both addresses.

    Also, we have several members with two properties in different library districts. A few times now the accounts were merged and the members have been upset with the library even though we placed notes on the member's account not to merge the accounts.

    A "Do Not Merge" checkbox added to the Registration…

    2 votes

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  3. Currently, incoming requests are assigned from the INN-Reach central server to a specific copy in the catalog. If for some reason that item cannot be found or used, staff must undertake a lengthy multi-step process to transfer the item-level hold to another copy.

    Keeping the hold at the bib level and letting Polaris assign it to an item will reduce the time it takes to transfer INN-Reach holds between copies will save a lot of staff time in communicating and processing, and further will reduce delays in getting the request fulfilled and sent out.

    6 votes

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  4. Many of our patrons are on autopilot when checking out their materials at our expresschecks. There are times patrons while scanning, accidentally scan the wrong barcode (isbn barcode) rather than our libraries' created barcodes for checkout. Staff in our library system have requested there be a way to differentiate barcode scanning sounds of a normal checkout beep to some sort of indicator/sound letting the patron know something is wrong in the checkout process.

    3 votes

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  5. When deduplicating hold requests, Polaris looks at title, author, and material type. Therefore, it doesn't allow our customers to place holds on the same video game title for different consoles.

    Please also consider UPC during the hold request duplicate detection process.

    7 votes

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  6. Create an option on the Bulk Waive workform that indicates if you want the Last Activity Date to update with the waive. We work with a 3rd party vendor that looks to this date to track our "Active" users. When we do a mass cleanup of fines it is skewing those numbers. It also puts off the removal of these older accounts because of our settings for when to delete an inactive patron.

    14 votes

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  7. Allow each library to specify specific material types(?) to not be allowed to be picked up in certain pickup areas. Example would be a wi-fi hotspot not being allowed to be picked up in a locker.

    6 votes

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  8. There should be an option to block patrons from placing holds on items if there is only one owning library and the circulation status of the item is listed as missing or in storage. While in storage items should be visible to patrons in the OPAC since sometimes that item can be taken out of storage if a patron wants it, they shouldn't be able to place a hold if there's only one owning library and their only copy is listed as in storage. Like withdrawn items, missing items simply shouldn't show up at all for patrons as an option.

    4 votes

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  9. We allow our Pages to check in items. In order to give them access they get access to Circulation control. That access is giving them access to both check out and check in of items. We would like to limit that access to only allow for check in and not check out. There seems to be a separate permission for the check in dialog box but nothing for check out and check out needs to be blocked for our Page group access.

    6 votes

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  10. Currently the preview screen in Client and the Bibliographic level statistics screen in Leap provides circulation by Owning Branch. It would be more helpful in determining where a title is popular (and more useful for acquisitions) to have this data based on Loaning Branch. Use on a specific copy would still be accessible on the item record. If circulation by loaning branch can't be provided there, having it accessible elsewhere from the Bib record would be great.

    5 votes

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  11. When you search for a title in LEAP to place a hold, it'd be nice if you could actually get search results without needing to change the keyword option. I've searched in LEAP multiple times for titles, even selecting the auto-generated title and I still get no search results until I change the keyword search to ALL instead of the default exact.

    7 votes

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  12. When using the filter box in a Leap workform (for example, in Reading History, Out, holds or really anywhere you have ability to filter a view), please add an indicator of how many items are caught in the filter. For ex. a customer has 85 items checked out and wants to know how many DVDs they still have out. Typing DVD into filter reduces the list but doesn't tell you how many DVDs there are. The only option is count them.

    8 votes

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  13. On the Polaris self-check machines, the EXIT button at the end of the checkout is proving to be confusing to some patrons, as they think that they were bumped out of the transaction without completing it. Having a screen or message telling the patron that the transaction is complete would be helpful. Alternately, being able to customize this wording to say COMPLETE or FINISH instead would work.

    We would also like to be able to customize other wording such as "scan the book's barcode" to be more generic, as many library materials aren't books.

    2 votes

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  14. Polaris Leap-Export all search results to a record set without having to individually select each one.

    11 votes

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  15. Leap should force logout when browser/browser tab is closed. Forcing a logout at browser/browser tab close would ensure that any open editable records are closed out as well.

    29 votes

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  16. When a patron's registered branch is updated via Leap but their existing patron code is not available at the new branch, Leap assigns the first patron code alphabetically by default. The Polaris client, by contrast, applies the default patron code for the new registered branch. Please follow the patron registration default patron code for that location in Leap, as happens today in the Polaris client.

    4 votes

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  17. Ability to add QR codes to printed or emailed receipts

    9 votes

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  18. I'm guessing Leap being web-based makes this difficult to outright impossible but a warning sound effect for Leap's modal alerts would be nice.

    Something like:

    var audio = new Audio('audio_file.mp3');
    audio.play();

    Assuming alerts in leap use Bootstrap's modal function calling the audio function after the shown.bs.modal trigger fires might work.

    3 votes

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  19. We teach staff that, except in very rare cases, they should always be placing bib level holds for customers but sometimes folks make mistakes. It would be great there was a check box option in Leap to convert a customer's item level hold to a bib level hold while retaining their position in the queue. Currently, if a staffer places an item level hold in error, to fix it, they have to place a new bib level hold and then use the checkbox and arrows in the queue to move them from last position (for example, 453) to their former…

    22 votes

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  20. Ability to incorporate Spanish and/or other licensed world languages into eReceipt notices. Currently, eReceipts are only generated in English.

    15 votes

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