215 results found
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Add a shortcut to print out patron barcode in Leap
When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information
4 votes -
Saving Registrations in Leap
My library is on Leap 7.6 and we have a problem when our staff is setting up new registrations. The “Save” button is right next to the “Cancel” button and when you accidently hit cancel there is no “Are you sure” pop up or something similar. We would love for this to be fixed! We've had to redo way to many patron accounts!
3 votes -
Show workstation and staff information for posted patron notices
When some notice types are posted, they show up in the item record history. But not all notices show up there, for example, printed hold notices do not show up there. It is also difficult, for example, if you want to find out who printed a fine notice to be able to locate that information because it isn't always tied to an item record.
This request is to add to the notice history information on the user and workstation that posted the notices to the database. There is very miniscule information in the notice history already.
This additional information would…
7 votes -
Support Star receipt printers with QZ Tray
The new QZ tray receipt printing in 7.8 is a great "leap" forward for Leap printing. However, it does not support Star receipt printers, and you cannot add support for them via a configuration of QZ or within Leap.
Since Star receipt printers are supported in Polaris: https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=160930969880949
This is a request that support for them be added to the QZ Tray receipt printing.
PS You can switch Star printer to support Epson commands as shown here: https://forum.innovativeusers.org/t/star-receipt-printers-not-supported-in-star-line-mode-with-qz-tray-switching-to-esc-pos-emulation/2566
15 votes -
Allow libraries to reset staff accounts that are locked out
There are a few scenarios where staff don't remember their exact password and get themselves locked out of LEAP: they are adjunct staff who work infrequently, they have just returned from a long vacation, or simply have brain freeze. In these cases, they open a support ticket, and I would like to be able to reset their account so that they can log in immediately, the same way I can now clear an object lock on an item that someone needs to use. Thanks for considering!
4 votes -
Improve Visual UI of Leap screens
Many screens in Leap are awash with 1px borders, which make it difficult to visually distinguish different areas of the system because of the "noise".
While there are lots of ares for UI improvement across Leap, this one might be an easy win, as shown in the side by side screenshots.
5 votes -
Add Power Search features to Leap's OmniSearch
The usefulness of the OmniSearch box in Leap would be greatly enhanced by the addition of operators and Power Search (CCL) features so an experienced Polaris user could execute their search right away, in the OmniSearch, and get the results back in a Find Tool. As it is, if I want to search for, say, an item record, I need to:
- Click Find to launch the Find Tool
- Change the search type to Item Records
- Change whatever parameters I need to change after that.
- Maybe add a filter or two and then apply those filters
- Go back to the Find…
12 votes -
INN-Reach Check In of transferred items
When using the INN-Reach Check In option in Polaris we would like it to display where the item is being transferred to. This can be done with a pop up display to acknowledge the transfer location or displaying it on the check in log after check in happens.
Currently staff notice status went to transferred and need to open up the request to see where the patron chose to switch their request to.
We know we can have Polaris print the ILL transit slip but we prefer not to waste the paper to basically quickly see where to send it.
3 votes -
More information on ILL
On the information page for an ILL, there should be the ability to see what staff have interacted with the ILL or if a patron has made a change. We had an ILL get cancelled before it arrived to our library, but we can't tell if it was a staff initiation or a patron one. In the record for a regular item, I can see who has done what with a hold. This would be useful for follow up.
3 votes -
Add Call Number to Item Information on Account Tab
Staff are requesting that the call number be added to items that are billed on the account tab in the patron page. Right now, the main item information is Barcode/Title/Organization [branch] so they have to click to the item to see the call number when they do a shelf check. Adding the call number to this page will help staff work more efficiently by skipping having to look it up on another page.
3 votes -
INN-Reach Returning Transit Receipts
We would like to request that transit slips print for INN-Reach items that have been borrowed by our patrons and need to be returned. When these items are checked in, no transit slips print for us to easily return them to the lending libraries. We came from Sierra, where this was standard. Adding the return transit receipt would streamline our workload back to what it was before migration as we won't have to look up these codes manually. It will also help staff recognize that the returned item is not ours and needs to go back to another library.
2 votes -
Send patrons a notification when holds go into Not Supplied status
Unless patrons are regularly monitoring their account (some don't even do this at all) they would have no idea when their holds go into Not Supplied status. Having a notification for this would alert them to take some sort of action (try to reactivate if possible, order another edition/version, contact the library for other options).
14 votes -
Provide alert when staffer selects a location different from that a workstation is associated with when logging into Leap.
Despite constant reminders, we have issues with substitute staff who cover at various locations logging in under the wrong branch. It would be great if Leap could have a pop up box, requiring confirmation to proceed, that alerts the staffer if the workstation they are logging in on is associated with a location other than the login branch.
4 votes -
Allow incremental Claim Count reset
Reset Claim Count is currently all or nothing. We need the ability to reduce the claim count incrementally. This would help in situations where we actually find a bona fide claim return on our shelf for a customer who otherwise has a pattern of making false claims. We want to be able to clear that incident from the claim count without having to reset to zero.
4 votes -
Include ‘Patron Statistical Code’ in Leap Patron Information Panel
Current Situation:
We currently have an unwieldy number of Patron Codes, which we aim to streamline by shifting toward greater use of Patron Statistical Classes. This is possible because many of our existing Patron Codes have minimal or no functional differences. However, Patron Statistical Classes are not currently displayed within Leap’s Patron Info (‘I’ button) panel, requiring extra steps for staff who frequently need quick access to this detail regardless of which patron registration view they are currently in.Suggested Enhancement:
Add the Patron Statistical Code directly below the Patron Code within the Leap patron information (‘I’) panel. This would…3 votes -
Putting hindered holds more prominent so all holds get processed in a timely manner
There are lots of things that can go wrong with holds fulfillment. From things remaining too long in the RTF, to holds that were item specific, and now the item record has been deleted, holds on bibs where all items are restricted from filling bibs, holds where the item has been shipped months ago, holds where the volume-level hold information is incorrect.
While there are reports that some libraries run for this, those are not "front and center" in most workflows for ALL libraries to be aware of them and be taking action to handle them.
About the best solution…
3 votes -
Make it easier to filter the list of SQL Searches in Find Tool
We have dozens of SQL searches, however it can be hard to find them. They are presented in an alphabetical list, but over the years our naming isn't always consistent. It would be great if you could filter the name drop-down like you filter can in other areas of Leap.
So, for example, if I typed "volume" it would show many any SQL search with Volume in the name. Bonus points might be if we could also be searching some of the SQL search contents itself because maybe I want to find all SQL searches that query a particular field…
7 votes -
free text block
There should be a free text block that only people from the owning branch for that item can edit. This would allow staff from the owning library to make notes about pieces in an item or damage to an item without risking staff from other branches/libraries deleting the note from the home branch.
1 vote -
Damaged item notices
Could we add an print notice option for items checked in using the 'Damaged' option?
6 votes -
Increase customizability of check out receipts, to include graphic or image
We have locations that would like greater options for customizing checkout receipts. In particular, they would like to add an image at the bottom -- a library logo, or a graphic version of the library name, or a periodically changeable "word bubble" graphic promoting upcoming activities at the library.
11 votes
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