There are lots of things that can go wrong with holds fulfillment. From things remaining too long in the RTF, to holds that were item specific, and now the item record has been deleted, holds on bibs where all items are restricted from filling bibs, holds where the item has been shipped months ago, holds where the volume-level hold information is incorrect.

While there are reports that some libraries run for this, those are not "front and center" in most workflows for ALL libraries to be aware of them and be taking action to handle them.

About the best solution I can think of would be to add something to pick list processing. Maybe it could be a variation on the "Holds to Action" or maybe there would be a brand-new tab called "Hindered Holds".

There would be lots to work out with figuring out what should show up there, but in general, I think we need to do a much better job with holds processing to help meet the expectations that patrons have of holds fulfillment.