Settings and activity
187 results found
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6 votes
Emma Olmstead-Rumsey
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3 votes
Emma Olmstead-Rumsey
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6 votes
Emma Olmstead-Rumsey
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17 votes
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Emma Olmstead-Rumsey
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6 votes
Emma Olmstead-Rumsey
shared this idea
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5 votes
Emma Olmstead-Rumsey
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6 votes
Emma Olmstead-Rumsey
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14 votes
Emma Olmstead-Rumsey
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12 votes
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Emma Olmstead-Rumsey
commented
Yes, PLEASE! We have several options for self-service turned off in Discover that we'd like to have on due to the strange ways in which changes in Discover map to fields in the patron registration form and having no way to communicate to patrons about those mappings at the point where they are editing contact information. We are a Polaris library but we have similar issues of patrons entering multiple phone numbers or emails and expecting they will be contacted at all of them when they will only be contacted at one.
Emma Olmstead-Rumsey
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23 votes
Emma Olmstead-Rumsey
supported this idea
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7 votes
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Emma Olmstead-Rumsey
commented
Completely agree. The patron registration form should be "what you see is what you get." If the patron is signed up for text notifications, they should receive texts for ALL notification types by default, regardless of other properties of their account.
Emma Olmstead-Rumsey
supported this idea
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4 votes
Emma Olmstead-Rumsey
supported this idea
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4 votes
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Emma Olmstead-Rumsey
commented
Reporting for Polaris is also heavily code-based and uses minimal natural language. This would be a great enhancement for Polaris libraries as well.
Emma Olmstead-Rumsey
supported this idea
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3 votes
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Emma Olmstead-Rumsey
commented
Shawn, ignorant question about this enhancement: Did Innovative set up this registration page for you? We went live with Interact for SMS in April and were never told about a way for patrons to opt in other than by changing their notification options in the PAC or Discover. I've never seen an online form like the one in the screenshot you provided.
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4 votes
Emma Olmstead-Rumsey
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8 votes
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Emma Olmstead-Rumsey
commented
Wouldn't this just serve people titles they have already read? Or are you suggesting using some kind of readalike algorithm to supply titles BASED on what is in the patron's reading history? I see the value in that, but it's also using the patron's reading history in a way that it hasn't previously been used, and I think some of our patrons wouldn't want those suggestions. If this feature is added I would hope it would have a separate opt-in than just opting in to reading history alone.
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10 votes
Emma Olmstead-Rumsey
supported this idea
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8 votes
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Emma Olmstead-Rumsey
commented
Interesting! In Polaris, it pulls from preferred name, NOT legal name. Very weird that it's opposite for the two ILSes.
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3 votes
Emma Olmstead-Rumsey
supported this idea
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14 votes
Emma Olmstead-Rumsey
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I've added a separate idea for holiday closures in case Innovative wants to consider them separately: https://ideas.iii.com/forums/951985-lx-starter/suggestions/51588968-allow-notices-to-be-delayed-on-library-closed-date