Settings and activity
203 results found
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10 votes
Emma Olmstead-Rumsey
supported this idea
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An error occurred while saving the comment -
27 votes
Emma Olmstead-Rumsey
supported this idea
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57 votes
I apologize for the erroneous update. The change we made in Nov/Dec of 2024 did not actually deliver the requested functionality in this idea request. Changing status back to Under Review.
Emma Olmstead-Rumsey
supported this idea
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6 votes
Emma Olmstead-Rumsey
supported this idea
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11 votes
Emma Olmstead-Rumsey
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2 votes
Emma Olmstead-Rumsey
supported this idea
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29 votes
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
This would save a lot of staff time! Even if all Interact did was pass back a note to the patron account, that would be better than nothing. Right now we have to monitor the opt-outs daily and go in and manually update each account.
Emma Olmstead-Rumsey
supported this idea
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4 votes
Emma Olmstead-Rumsey
supported this idea
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An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
@Shawn thank you so much for sharing that info. I hope your idea gets some traction!
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
Shawn, ignorant question about this enhancement: Did Innovative set up this registration page for you? We went live with Interact for SMS in April and were never told about a way for patrons to opt in other than by changing their notification options in the PAC or Discover. I've never seen an online form like the one in the screenshot you provided.
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8 votes
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
I think this is a Sierra (or Polaris) enhancement rather than an SMS enhancement. These changes need to be made upstream of the export from the ILS to Interact.
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2 votes
Emma Olmstead-Rumsey
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16 votes
Emma Olmstead-Rumsey
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18 votes
Emma Olmstead-Rumsey
supported this idea
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10 votes
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
Where do you see it in the app where the language string can't be edited? I did go through Solus's languages strings and thought I'd successfully found all occurrences and customized them :(
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11 votes
Emma Olmstead-Rumsey
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13 votes
Emma Olmstead-Rumsey
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8 votes
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
We would strongly prefer this feature be opt-in if added for privacy reasons. We don't want to collect location information from patrons' devices.
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8 votes
Emma Olmstead-Rumsey
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25 votes
Emma Olmstead-Rumsey
supported this idea
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16 votes
An error occurred while saving the comment
Emma Olmstead-Rumsey
commented
This would be a great staff quality of life improvement, and would reduce errors from staff processing items thinking they are logged in at Branch A when in fact they are logged in at Branch B.
Emma Olmstead-Rumsey
supported this idea
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13 votes
Emma Olmstead-Rumsey
supported this idea
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Another way to approach this would be to allow libraries to require re-entry of existing login credentials when performing certain transactions. We'd prefer that since we'd continue to use the individual staff logins, and we don't want to add another set of usernames/codes for staff to remember. But I like this concept.