Allow option for Bounced email note in Polaris to be a blocking note
Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.
11
votes
mindy
shared this idea
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Mike Ferrante
commented
Being able to efficiently follow up with patrons who have had email bounced is an important function for us. Manually checking LX Starter on a daily basis isn't the most efficient process.