Settings and activity
88 results found
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13 votes
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Kayla Payne
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52 votes
An error occurred while saving the comment Kayla Payne
commented
There needs to be a way to unblock a previous hard bounce once the address is determined to be correct or when issues that caused it to hard bounce have been resolved.
Kayla Payne
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29 votesKayla Payne
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4 votesKayla Payne
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2 votesKayla Payne
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4 votesKayla Payne
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2 votesKayla Payne
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5 votesKayla Payne
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3 votes
An error occurred while saving the comment Kayla Payne
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I agree with the need to create multiple signup forms, because where you are embedding the form may also require different form options. We do not plan to include our JMRL logo in the sign up form on our website, but if we wanted to embed one elsewhere, or link directly to a form on our social media platforms, we might want a form that has the branding included.
Kayla Payne
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7 votes
An error occurred while saving the comment Kayla Payne
commented
Tags, folders, something to keep the images organized would be ideal. Sometimes there will be different versions/sizes of a particular image, and it's not always easy to determine from first glance which one it is.
Kayla Payne
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6 votesKayla Payne
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8 votesKayla Payne
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27 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment Kayla Payne
commented
Adding my support again; we do not have the staff time to go through LX Starter looking for spam notices to manually add notes to accounts. Since LX Starter already does it for bounces, please consider adding this functionality for spam, or any time a user's preference is modified by LX Starter.
An error occurred while saving the comment Kayla Payne
commented
Love this idea! We get vague reports from staff of "patrons aren't getting their notices" and when we ask for names of patrons, we can look them up in LX Starter and see a record of them marking it spam. But it would be so much more helpful on the customer service side if the record were automaticallly given this type of note when emailed are marked spam or flagged for abuse.
Edited to add: I third Eric's comment; we're a regional system of 8 branches and a bookmobile, and only myself (Technology Manager) and our Circulation Manager will have access to LX Starter. Cut us out as the middle men, and have that info on the record for front line staff to immediately relay!
Kayla Payne
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18 votes
This idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
Kayla Payne
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8 votes
This idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
Kayla Payne
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19 votes
The product manager will review this idea for possible inclusion in a future release.
Kayla Payne
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17 votesKayla Payne
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10 votesKayla Payne
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13 votesKayla Payne
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33 votes
This idea has been selected to include in Sierra 6.4
Kayla Payne
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Yes that would be great, especially since some of our vendors arrive earlier than others. We had an instance recently when, for example, the Brodart FASTIPS orders (bestseller/non-holdable) were received and processed before the regular Baker & Taylor items arrived. We typically make sure there are regular copies added before adding the bestseller copies (or that they are being added at the same time), but sometimes this gets missed and patrons are unable to place new holds on hot ticket items.