Settings and activity

4 results found

1. Add ability to extend the hold Pickup By date to the /v6/patrons/holds/{holdId} API endpoint

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   1 comment  ·  ILS - Sierra » System Administration (incl APIs)  ·  Delete…  ·  Admin →
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   Jennifer Welsh supported this idea  ·  Apr 30, 2025

2. Insert/Update Location Codes from a CSV file

   8 votes

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   1 comment  ·  ILS - Sierra » System Administration (incl APIs)  ·  Delete…  ·  Admin →
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   Jennifer Welsh supported this idea  ·  Apr 30, 2025

3. Disallow cancellation of holds by Pickup Location, Loan Rule or Stat Group

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   2 comments  ·  ILS - Sierra » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Jennifer Welsh supported this idea  ·  Apr 30, 2025

4. Time to Holdshelf Delay Period Not Reflected in SDA Holds Status

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   24 votes

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   3 comments  ·  ILS - Sierra » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   UNDER REVIEW  ·  AdminMike Dicus (Product Manager, Innovative) responded

   The product team will review this idea for consideration for a future release.

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   Jennifer Welsh commented  ·  Sep 6, 2024  ·  Edit…  ·  Delete…

   Situations where the discovery layer is providing different information to the patron than the ILS is providing to staff are particularly challenging. Since we still have a large number of patrons who access account information over the phone with us, this also puts those patrons at a disadvantage and significantly increases the likelihood that they'll have a frustrating experience of traveling to pick up holds that are not ready.

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   Jennifer Welsh supported this idea  ·  Sep 6, 2024