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4 results found

  1. Add ability to extend the hold Pickup By date to the /v6/patrons/holds/{holdId} API endpoint

    10 votes
    3 comments  ·  ILS - Sierra » System Administration (incl APIs)  ·  Admin →
    How important is this to you?
    Jennifer Welsh supported this idea  · 

  2. Insert/Update Location Codes from a CSV file

    8 votes
    1 comment  ·  ILS - Sierra » System Administration (incl APIs)  ·  Admin →
    How important is this to you?
    Jennifer Welsh supported this idea  · 

  3. Disallow cancellation of holds by Pickup Location, Loan Rule or Stat Group

    7 votes
    2 comments  ·  ILS - Sierra » Circulation, Access Services & Fulfillment  ·  Admin →
    How important is this to you?
    Jennifer Welsh supported this idea  · 

  4. Time to Holdshelf Delay Period Not Reflected in SDA Holds Status

    25 votes
    3 comments  ·  ILS - Sierra » Circulation, Access Services & Fulfillment  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jennifer Welsh commented  · 

    Situations where the discovery layer is providing different information to the patron than the ILS is providing to staff are particularly challenging. Since we still have a large number of patrons who access account information over the phone with us, this also puts those patrons at a disadvantage and significantly increases the likelihood that they'll have a frustrating experience of traveling to pick up holds that are not ready.

    Jennifer Welsh supported this idea  ·