Settings and activity
3 results found
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13 votes
An error occurred while saving the comment 
Ruth Souto
supported this idea
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19 votes
The product manager will review this idea for possible inclusion in a future release.
An error occurred while saving the comment Ruth Souto
commented
Because patrons can do this with other vendors, they expect it to be available with our ILS as well. Patrons should be able to place a hold on any item whether it is available or not, and have the ability to freeze that hold in the event they realize they just want to wait a little longer for that item.
Ruth Souto
supported this idea
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10 votes
The product manager will review this idea for possible inclusion in a future release.
An error occurred while saving the comment Ruth Souto
commented
A critical alert needs to be sent by the system to Support and the Customer when this event happens. It should not be the Customer who discovers missing data one month later. Additionally, it is essential that the data be added at the correct time; adding data in a month later only skews the data for both months and is not helpful.
Ruth Souto
supported this idea
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In a consortia, it is critical to be able to scope Mobile Worklist in the same way that Sierra is scoped. It is too easy for mistakes to be made when updating records when there are multiple (40+) libraries and their staff involved. We finally got this product only to find out we could not use it as intended.