It definitely isn't obvious that this is what a staff member is supposed to do, so it has caused so much confusion for all involved, and we've had to add in extra (and confusing) steps to what could be such a simple process. It would be so much better if this functioned the way described.
It definitely isn't obvious that this is what a staff member is supposed to do, so it has caused so much confusion for all involved, and we've had to add in extra (and confusing) steps to what could be such a simple process. It would be so much better if this functioned the way described.