In a large system, the volume of holds that can be placed and then potentially not picked up/checked out is huge and not having an option to block holds based on card status fundamentally affects our operations. With this option, we would be able to streamline staff time and workflows substantially.
In a large system, the volume of holds that can be placed and then potentially not picked up/checked out is huge and not having an option to block holds based on card status fundamentally affects our operations. With this option, we would be able to streamline staff time and workflows substantially.