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  1. 45 votes

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    Alannah d'Ailly supported this idea  · 
  2. 12 votes

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    Alannah d'Ailly supported this idea  · 
  3. 36 votes

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    Alannah d'Ailly supported this idea  · 
  4. 22 votes

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    Alannah d'Ailly supported this idea  · 
  5. 42 votes

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    Alannah d'Ailly supported this idea  · 
  6. 56 votes

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    Alannah d'Ailly supported this idea  · 
  7. 63 votes

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    Alannah d'Ailly supported this idea  · 
  8. 18 votes

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    Alannah d'Ailly supported this idea  · 
  9. 136 votes

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    Alannah d'Ailly supported this idea  · 
  10. 31 votes

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    An error occurred while saving the comment
    Alannah d'Ailly commented  · 

    The 'Place Hold' button currently displays for non-holdable items. This is misleading for customers who are led to believe the item can be requested. The customer gets an error message with a large red exclamation mark even though they can see the Place Hold button and the number of items available on the screen (see attached image).

    This is particularly frustrating given this error is created by Discover not recognizing the request rules settings the library has configured. It is not a customer error and it creates a poor user experience. Complaints to staff have no good response as there is no good explanation for the incorrect system behavior.

    We would like the ability to configure something like the request rules in the Discover environment. Unfortunately, the current situation is a step backwards in terms of local configuration for customer service.

    Alannah d'Ailly supported this idea  · 
  11. 17 votes

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    Alannah d'Ailly supported this idea  · 
  12. 101 votes

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    Alannah d'Ailly supported this idea  · 
  13. 49 votes

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    Alannah d'Ailly supported this idea  · 
  14. 37 votes

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    Alannah d'Ailly supported this idea  · 
  15. 80 votes

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    PLANNED  ·  10 comments  ·  Vega Discover  ·  Admin →
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    Alannah d'Ailly supported this idea  · 
  16. 88 votes

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    Alannah d'Ailly commented  · 

    Ability to use Create List to Generate New Items list in Vega

    Provide ability for staff to generate a specific list of titles using Create List (i.e. New Items) that can be viewed by patrons. Create List offers the ability to determine desired results to include in a New Items list (and allows us to block titles from being included in the results). This approach for promoting New Items would provide local control for promoting items that the facet approach does not provide.

    Alannah d'Ailly supported this idea  · 
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