I feel that if there card is expired or the are blocked from fines over $10 they should not be able to place holds or request- they should get a pop up saying they can' place this hold or request and the should contact their home library to see what the problem is. We have to make phone calls when items come in and their card is blocked because the card has expired or the owe more than $10. Then we hold the book for a few days and either they come in or they don't and we have to send back to the owning library. This I feel is holding up the book from patrons that are in good standing and wasting the time of the staff .
michelle
supported this idea
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I feel that if there card is expired or the are blocked from fines over $10 they should not be able to place holds or request- they should get a pop up saying they can' place this hold or request and the should contact their home library to see what the problem is. We have to make phone calls when items come in and their card is blocked because the card has expired or the owe more than $10. Then we hold the book for a few days and either they come in or they don't and we have to send back to the owning library. This I feel is holding up the book from patrons that are in good standing and wasting the time of the staff .