Settings and activity
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134 votes
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146 votes
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Michelle Hoffman
commented
We are a member library of a large consortia, and our locations should be listed in alphabetical order to improve patrons' access to our materials. Also, our collection is smaller and sorting facets by record count is hiding options for my patrons as they show up lower on the list.
Michelle Hoffman
supported this idea
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This issue is resulting in patrons becoming unable to receive email notices about their library accounts. Patrons rely on these emails to pick up their hold items within the allowed time. They do not use text messaging and do not want to receive robocall notifications. If a patron does not receive notification that their hold item has arrived, it results in extra staff work trying to contact them by other means. It also delays efficient circulation of in-demand items. It is critical that those items continue moving through our system without extended delays sitting on a hold shelf.