Settings and activity
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3 votes
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M M K
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An error occurred while saving the comment M M K
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Enhancement Request: Add the ability to mark a Picklist Pending item as “Not Found” while keeping the item in a pending status.
Current Challenge:
When staff are unable to locate an item on the Picklist Pending report, there is no way to indicate that a search was completed and the item was not found. As a result, staff cannot easily communicate to follow-up staff that the item requires a second search.Requested Enhancement:
Add a “Not Found” status or flag for Picklist Pending items. Selecting this option would record that the item was searched for but not located, while keeping the item in a pending status so that another staff member can perform a follow-up search.Benefit:
This would improve staff communication, reduce duplicate searching, and provide a workflow for a second set of eyes to verify whether an item is truly missing or simply overlooked. -
4 votesM M K
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39 votesM M K
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4 votesM M K
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69 votesM M K
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18 votesM M K
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38 votesM M K
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6 votesM M K
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Hi Gabrielle,
You are correct the existing Missing functionality does not fit our workflow because it removes the item from the Picklist Pending. Our workflow requires two different people to look for, and not find, an item before it’s marked missing. Thank you for your question and consideration.