Settings and activity
109 results found
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25 votes
Jennifer Nicolotti
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7 votes
Jennifer Nicolotti
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9 votes
Jennifer Nicolotti
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11 votes
Jennifer Nicolotti
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15 votes
Jennifer Nicolotti
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79 votes
Planned for the Sierra May 2027 release (v7.1)
Jennifer Nicolotti
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14 votes
Jennifer Nicolotti
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37 votes
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28 votes
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Jennifer Nicolotti
commented
I agree with all of the points Jeremy makes and more. We allow customers to self-register and we also have over 300 staff members that create customer records manually. One simple typo in the address fields can throw off the entire address and make it unusable both searching within Sierra, as well as sharing this data with 3rd party applications who can't parse our data because of the errors in the format.
Jennifer Nicolotti
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We are dealing with this issue right now and will for the next few years as we build 4 new libraries. We have to close libraries, move holds to other libraries in the system during closure, then back when the new library opens. Besides putting banner messages like "If your hold pickup is ***, please pickup your hold at ***. These messages are often overlooked, and are unhelpful the last week or so of the closing. Having the ability to mass update trapped holds BEFORE the notices are triggered would be awesome.