Settings and activity

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1. Additional Languages Stats

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   0 comments  ·  LX Starter  ·  Delete…  ·  Admin →
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   Antonio Sanabria supported this idea  ·  Jun 16, 2025

2. Procedure to handle suppression list

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   UNDER REVIEW  ·  58 comments  ·  LX Starter  ·  Delete…  ·  Admin →
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   Antonio Sanabria commented  ·  Jun 5, 2025  ·  Edit…  ·  Delete…

   This has become a critical issue for New York Public Library as well with so many patrons reporting they mistakenly identified LX emails as spam. With no option to unblock the email address, we are left with a terrible customer service experience in asking our patrons to generate additional email accounts to support getting notifications.

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   Antonio Sanabria supported this idea  ·  Jun 5, 2025