Settings and activity
49 results found
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58 votes
This will be a part of the Renewal Journey feature
Bob Gaydos
supported this idea
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11 votes
An error occurred while saving the comment Bob Gaydos
supported this idea
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12 votes
An error occurred while saving the comment Bob Gaydos
commented
We have almost the identical need - including the Admin Corner path AASOC #072 detail - except in our case we display a variable-length field from the patron record which is literally the parent or guardian name of that minor patron.
Considering how many of the notices are targeting a party who is financially responsible for borrowed items (courtesy notices, overdues, bills), the lack of a standard Parent or Guardian field in the Sierra patron record is a major oversight IMO. Since Admin Corner provides the option of designating a field to precede the patron name on notices, LX Starter should follow suit.
The current lack of this feature is likely to delay our go live with LX Starter until this feature is implemented.
Bob Gaydos
supported this idea
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25 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment Bob Gaydos
commented
I second everything @Eric Young wrote, plus this would save me the step of manually entering these notes in patron records, which I currently do for bounces.
Bob Gaydos
supported this idea
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30 votes
Reviewing this idea for possible future development.
An error occurred while saving the comment Bob Gaydos
commented
As the ILS Administrator, I am frequently asked to verify that (usually hold pickup or overdue) notices were sent when patrons contact us to say they were not notified. Currently I can look in the mailbox of our patron.notices@starklibrary.org email user, which is both the named sender of the messages as well as the cc recipient of that same message. I can attach a copy of the original notice email in my reply to the staff member or patron who initiated the inquiry. The completeness of this response almost always ends my involvement in the matter.
Bob Gaydos
supported this idea
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38 votes
Reviewing this idea for future development.
Bob Gaydos
supported this idea
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37 votes
We are actively working with our Documentation team to produce this documentation.
Bob Gaydos
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47 votesBob Gaydos
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56 votesBob Gaydos
supported this idea
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Yes! Plain text should be another view tab just like the Mobile Phone view. We would definitely use this for our patrons whose notice preference is SMS text messages.