Settings and activity
168 results found
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14 votes
Amy Mihelich
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An error occurred while saving the comment Amy Mihelich
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7 votesAmy Mihelich
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20 votesUNDER REVIEW · 4 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →Amy Mihelich
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8 votesAmy Mihelich
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9 votesAmy Mihelich
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15 votesAmy Mihelich
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17 votesAmy Mihelich
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6 votesAmy Mihelich
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29 votesAmy Mihelich
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25 votesAmy Mihelich
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24 votesAmy Mihelich
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15 votesAmy Mihelich
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32 votesAmy Mihelich
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33 votesAmy Mihelich
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16 votesAmy Mihelich
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42 votes
An error occurred while saving the comment Amy Mihelich
commented
We are a cooperative that shares patrons across libraries and our data indicate that the majority of our patrons use more than one library in our system in any given month. Being able to track each time an update is made to a patron account not only would increase staff accountability but it would make helping with patron issues and complaints much easier.
Amy Mihelich
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23 votes
An error occurred while saving the comment Amy Mihelich
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This would bring Leap more into parity with the staff client where you can sort by one column and then add additional sorts.
Amy Mihelich
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We get reports from MessgeBee of phone notices that failed to deliver and those come with the phone number as a straight 10 or 11 digit string. So instead of being able to go directly from the report to search in Leap, we have to hand-key each phone number.
For staff looking up patrons at the desk it's the same story - they have to remember to insert the space and dash as they type while the patron is telling them the number out loud. Being able to have both methods of entry work would make for quicker searches in both cases, but would also cut down on failed searches.