Settings and activity
203 results found
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17 votes
Emma Olmstead-Rumsey
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10 votesEmma Olmstead-Rumsey
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16 votesEmma Olmstead-Rumsey
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13 votesEmma Olmstead-Rumsey
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5 votesEmma Olmstead-Rumsey
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26 votesEmma Olmstead-Rumsey
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19 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
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35 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
For many patrons, not being able to see the scheduled unfreeze date makes the freeze feature almost unusable. I think this will lead to patrons unfreezing and refreezing holds repeatedly just because it's the only way to confirm that a freeze date is correct, and that seems to defeat the whole 'set it and forget it' purpose of the ability to freeze holds.
Emma Olmstead-Rumsey
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6 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
What are you hoping to see? We don't have Claimed items set to display for patrons in our PAC, but to me the Lost information looks pretty similar between the Polaris PAC and Discover.
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35 votesEmma Olmstead-Rumsey
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An error occurred while saving the comment Emma Olmstead-Rumsey
commented
2,660 language strings and this isn't one of them! Please allow us to customize this error message. We can try to educate staff on this one, but most holds are placed by patrons without staff contact so in most cases the patron will just experience frustration and never get the correct explanation of what happened.
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36 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
We are new customers and I anticipate this will be the number one complaint of our 'power users' when we roll this out to patrons.
Emma Olmstead-Rumsey
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7 votesEmma Olmstead-Rumsey
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8 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
P.S. We customized the language string (line 271 for us) to say "checked out/last renewed date" instead of "checked out date", which may help a little.
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This setup is very confusing. We NEVER use the term "checkout date" to refer to "most recent renewal date" anywhere else in Polaris (not sure about Sierra). The way this is set up is very much not what our patrons expect to see.
Emma Olmstead-Rumsey
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12 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
That would be really helpful!
Is the attached image what other libraries are seeing when a patron selects an ineligible pickup location for an item? Or is this an error I should report?
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27 votesEmma Olmstead-Rumsey
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124 votes
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Emma Olmstead-Rumsey
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47 votesEmma Olmstead-Rumsey
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28 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This is very key. Our picture books are generified by shelf location and the call number is meaningless without knowing which shelf location the item is in. This is also really important for making new and other 'on display' items discoverable.
Emma Olmstead-Rumsey
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28 votesEmma Olmstead-Rumsey
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10 votesEmma Olmstead-Rumsey
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Adding another vote to this. We are a Polaris library starting to transition from the Polaris classic PAC and this is another feature that our patrons are accustomed to that is not present in Discover.