Settings and activity
213 results found
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26 votes
Emma Olmstead-Rumsey
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32 votes
This will be addressed when we make the move soon to the Account Portal views.
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15 votesEmma Olmstead-Rumsey
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10 votesEmma Olmstead-Rumsey
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16 votesEmma Olmstead-Rumsey
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8 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
I think this is a duplicate of this idea: https://ideas.iii.com/forums/951766-vega-discover/suggestions/48698306-author-page-hyperlink-improvements
Could the two possibly be merged so the votes can be counted together? This is an important enhacement.
Emma Olmstead-Rumsey
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13 votesEmma Olmstead-Rumsey
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9 votesEmma Olmstead-Rumsey
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11 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
In some places accessibility items like this are starting to be matters of law/compliance rather than just 'it would be nice to be more inclusive. Please prioritize accessibility-related enhancement requests like this one.
Emma Olmstead-Rumsey
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30 votesEmma Olmstead-Rumsey
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An error occurred while saving the comment Emma Olmstead-Rumsey
commented
III team, is this a duplicate of this other request?: https://ideas.iii.com/forums/951766-vega-discover/suggestions/49030280-editable-verbiage-on-forgot-your-password-reset
This is clearly a big issue for customers. It would be nice if these ideas could be merged and the number of votes combined to reflect the importance of this issue.
Like the poster of the older Idea, we won't be directing patrons to use the Discover functionality unless we get the ability to edit this page and the actual email. It's unusuable as-is. Particularly because we have a large Spanish-speaking population and there's no way to get this text in anything other than English as far as I can tell.
Here are some other related ideas that show how problematic this current functionality is:
1. Can't customize error message for invalid barcode (January 2025): https://ideas.iii.com/forums/951766-vega-discover/suggestions/49371176-clearer-messaging-when-no-email-is-present-in-the
2. "Welcome to Vega" page/tab title is not meaningful to patrons: https://ideas.iii.com/forums/951766-vega-discover/suggestions/49709636-change-the-website-title-of-passcode-reset-webpage
3. Patrons think the reset emails are phishing because they don't contain a recognizable library name: https://ideas.iii.com/forums/951766-vega-discover/suggestions/46756426-customize-vega-email-password-reset-message
4. Password reset link does not use custom domain URL for libraries that have custom URL set up: https://ideas.iii.com/forums/951766-vega-discover/suggestions/48728768-maintain-custom-url-during-password-resets-etc -
16 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
"Website unexpectedly directs you to a seemingly-unrelated URL that doesn't mean anything to you" is like the #1 cybersecurity red flag. The custom URL persisting across all aspects of Discover seems like core functionality and it is really strange to me that it's not standard.
Emma Olmstead-Rumsey
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25 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
It's wild that this idea is still "under review" after more than two years. The "forgot password" functionality is so bad that it's unusable. We will be continuing to direct patrons to our old PAC until this is changed.
Emma Olmstead-Rumsey
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17 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This is an important accessibility consideration for people with lower vision.
Emma Olmstead-Rumsey
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22 votesEmma Olmstead-Rumsey
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15 votesEmma Olmstead-Rumsey
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31 votesEmma Olmstead-Rumsey
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19 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
I agree that this would be a great settings change. There is no point in 'bookmarking' for a single session, it just sets patrons up for frustration.
Emma Olmstead-Rumsey
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32 votesEmma Olmstead-Rumsey
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14 votesEmma Olmstead-Rumsey
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An error occurred while saving the comment Emma Olmstead-Rumsey
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Yes, please! The email already looks very spam-y. I am confident we will have a lot of patrons who don't complete the reset process because the design and wording of this page do not look familiar to them and they will think the site is not legitimate.
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8 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
We have traditionally allowed patrons to switch between email, phone, and text message for notifications. Unless we have the ability to remove "no preference selected," we will likely have to turn this feature off. Patrons don't understand what that option really means and then get upset about not being notified about their holds. It creates a lot of frustration for patrons and stress for staff. However, that will almost certainly be the case for turning off the ability to change notification options between email/text/phone.
If for some reason it's not feasible to do this, "no preference selected" should at least be relabeled something descriptive like "turn off all notifications" so that patrons understand the option they are choosing.
Emma Olmstead-Rumsey
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Hi Samantha, am I correct this is https://portal.productboard.com/iii/15-vega-product-portal/c/921-account-portal-with-my-bookshelf-replacement-20-complete- on the product board? If so, it's showing as 20% complete. Do you have an anticipated timeframe for release?