Settings and activity
187 results found
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28 votes
An error occurred while saving the comment 
Emma Olmstead-Rumsey
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26 votesEmma Olmstead-Rumsey
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10 votesEmma Olmstead-Rumsey
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89 votesEmma Olmstead-Rumsey
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42 votesEmma Olmstead-Rumsey
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25 votesEmma Olmstead-Rumsey
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34 votesEmma Olmstead-Rumsey
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40 votesEmma Olmstead-Rumsey
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16 votesEmma Olmstead-Rumsey
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16 votesEmma Olmstead-Rumsey
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14 votesEmma Olmstead-Rumsey
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9 votesEmma Olmstead-Rumsey
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19 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
In some places accessibility items like this are starting to be matters of law/compliance rather than just 'it would be nice to be more inclusive. Please prioritize accessibility-related enhancement requests like this one.
Emma Olmstead-Rumsey
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30 votesEmma Olmstead-Rumsey
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An error occurred while saving the comment Emma Olmstead-Rumsey
commented
III team, is this a duplicate of this other request?: https://ideas.iii.com/forums/951766-vega-discover/suggestions/49030280-editable-verbiage-on-forgot-your-password-reset
This is clearly a big issue for customers. It would be nice if these ideas could be merged and the number of votes combined to reflect the importance of this issue.
Like the poster of the older Idea, we won't be directing patrons to use the Discover functionality unless we get the ability to edit this page and the actual email. It's unusuable as-is. Particularly because we have a large Spanish-speaking population and there's no way to get this text in anything other than English as far as I can tell.
Here are some other related ideas that show how problematic this current functionality is:
1. Can't customize error message for invalid barcode (January 2025): https://ideas.iii.com/forums/951766-vega-discover/suggestions/49371176-clearer-messaging-when-no-email-is-present-in-the
2. "Welcome to Vega" page/tab title is not meaningful to patrons: https://ideas.iii.com/forums/951766-vega-discover/suggestions/49709636-change-the-website-title-of-passcode-reset-webpage
3. Patrons think the reset emails are phishing because they don't contain a recognizable library name: https://ideas.iii.com/forums/951766-vega-discover/suggestions/46756426-customize-vega-email-password-reset-message
4. Password reset link does not use custom domain URL for libraries that have custom URL set up: https://ideas.iii.com/forums/951766-vega-discover/suggestions/48728768-maintain-custom-url-during-password-resets-etc -
16 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
"Website unexpectedly directs you to a seemingly-unrelated URL that doesn't mean anything to you" is like the #1 cybersecurity red flag. The custom URL persisting across all aspects of Discover seems like core functionality and it is really strange to me that it's not standard.
Emma Olmstead-Rumsey
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29 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
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It's wild that this idea is still "under review" after more than two years. The "forgot password" functionality is so bad that it's unusable. We will be continuing to direct patrons to our old PAC until this is changed.
Emma Olmstead-Rumsey
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18 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This is an important accessibility consideration for people with lower vision.
Emma Olmstead-Rumsey
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27 votesEmma Olmstead-Rumsey
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15 votesEmma Olmstead-Rumsey
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35 votesEmma Olmstead-Rumsey
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This is very key. Our picture books are generified by shelf location and the call number is meaningless without knowing which shelf location the item is in. This is also really important for making new and other 'on display' items discoverable.