Settings and activity
26 results found
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68 votes
An error occurred while saving the comment 
Denise Heid Scarbeck
supported this idea
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33 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
I also only use my "username" to log into my account, and I know quite a few of our patrons only use this, also. We have been pushing this feature for many years, so our patrons are going to be very upset to no longer have access to this.
Denise Heid Scarbeck
supported this idea
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32 votes
This will be addressed when we make the move soon to the Account Portal views.
An error occurred while saving the comment Denise Heid Scarbeck
commented
We have numerous patrons, including all of the students in our school district, who use smaller Chromebooks for internet access. The smaller screens could cause this problem for all of these patrons. We also lend out smaller Chromebooks to our patrons, so this could be an issue for those patrons, also. Just over half of our patrons access our web site, and catalog, via mobile devices so this could be very frustrating for these patrons, as well.
Denise Heid Scarbeck
supported this idea
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24 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
It is wildly confusing for our patrons to see items listed in the catalog as 'On Order' when the item is actually damaged, long overdue, or any other status that isn't 'Available' or checked out. Depending on the record, this could also make it appear that the library is ordering a very old copy of an item. Accurate information is very important to our patrons, and to our staff.
Denise Heid Scarbeck
supported this idea
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63 votesDenise Heid Scarbeck
supported this idea
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24 votesDenise Heid Scarbeck
supported this idea
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A large number of our patrons complain about not seeing their emails because their inboxes are overloaded with messages, so we have always pushed them to sign up for text message alerts. We also have many patrons who want to know IMMEDIATELY when something they have requested comes in for them, and they love their text message alerts. We need to be able to offer this option to ALL of our patrons, especially since we are unable to sign them up for this service in Sierra.