To improve the usefulness of Collection Sites, we need to show Order and Checkin/Holdings records. Patrons should be able to easily find items their library has on order in Collection Sites.

This is critical for a number of reasons. Patrons want to get in a hold queue for upcoming releases as early as they can. Permitting patrons to put these titles on hold early not only makes the catalog more user-friendly for patrons, but it helps library staff to plan purchase needs better.

This is an essential item for a consortia. Our member libraries want to have our individual on-order and non-circulating holdings items appear for patrons signed into their account on a library's instance so that they can place holds immediately. We have a holds ratio that determines how many copies to buy and it also ensures that our items can circulate to our local patrons via filled holds before these items leave our library to fill holds at other libraries in our consortia. Non-circulating items should also appear in our instance of the catalog so that patrons in the building and signed into their account can find things to use on site.

As a previous commenter noted, patrons expect to be able to get into a hold queue for upcoming publications well in advance. Not only is this a vital service our patrons are accustomed to, but the advance hold queues can also help our Collection Services staff adjust the expected number of copies we will need to adequately fill acceptable thresholds. If a patron searches the catalog for an upcoming title and does not find it, extraneous purchase requests are sent to the Collection Services office that they then have to respond to and manage, which impacts staff time in addition to causing patron frustration. We cannot direct patrons to the global site for this functionality, as the libraries on our ILS server do not directly share materials, so we need to be able to display on-order materials at the collection site level to ensure patrons do not inadvertently try to place holds on material that they cannot directly access.

Social media marketing means that library users hear about an author's forthcoming book farther in advance of publication than ever before (sometimes 6-9 months ahead of pub date). This means that library customers start asking to place holds very early and the library orders books far ahead of publication. This is significant to retaining customer loyalty and the library's reputation.

For the on order records not to display in the Discover catalogue is a significant step backwards. I cannot state this more emphatically. Our power users will have to use Classic Catalogue to place holds. Surely, this is not III's intention in creating Discover which is supposed to enhance personalization for customers like the ones I am describing. What a step backwards.

We wonder whether you have understood your customers when system design decisions like this were made. Fundamental services and professional standards are not being understood and built into the design. I hope the developers do not toss the library profession out with the bathwater on the way to implementing Bibframe.

Patrons need to be able to find and place holds on on-order records. Those statistics are used to evaluate purchase requirements, both locally and at the system level.