Settings and activity
39 results found
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16 votes
Carl Ratz
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9 votesCarl Ratz
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6 votesCarl Ratz
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66 votesCarl Ratz
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35 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » Circulation, Access Services & Fulfillment · Admin →
An error occurred while saving the comment Carl Ratz
commented
We are discontinuing our telephone renewal system. To help staff create and update new accounts in Leap or while using the Polaris Client, it is necessary to suppress or remove the notification options of phone1, phone2, and phone3 so that staff don't select any of those options. This will keep the accounts correctly entered.
Carl Ratz
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14 votes
An error occurred while saving the comment Carl Ratz
commented
Our customers will expect a certain number of details about charges to their account. Why are they being charged? when did they have the item? where did they get the item? when was the charge applied? what was the item title?
Carl Ratz
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21 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment Carl Ratz
commented
Could such a note also be viewed on the selfchecks?
Carl Ratz
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8 votes
An error occurred while saving the comment Carl Ratz
commented
All this is really good. It would be very helpful to have internal notes with each of the resources. It would help with support between the library and the vendor.
Carl Ratz
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28 votes
An error occurred while saving the comment Carl Ratz
commented
We would need a way to suppress patron notification languages that are not supported by the library.
Carl Ratz
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30 votes
We appreciate you raising these concerns with PII and security and will continue to review them as we work to improve the product.
An error occurred while saving the comment Carl Ratz
commented
Could LX Starter just not store information and retrieve it as needed from the ILS?
Carl Ratz
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4 votes
An error occurred while saving the comment Carl Ratz
commented
We are purging long expired accounts and I am finding accounts that have ebooks checked out. The due dates vary and are within the loaning period. Vega is not live yet, so these checkouts would have to be Overdrive and Hoopla. I see them on the accounts, so I believe the checkout information comes from the vendor and from the PAC. Either way the transaction ends up on the Polaris customer record. So, I was thinking, if that transaction is written could it trigger a reminder notice to renew the account if it is expired?
Carl Ratz
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16 votesCarl Ratz
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11 votesCarl Ratz
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6 votesCarl Ratz
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31 votesCarl Ratz
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8 votesCarl Ratz
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5 votesCarl Ratz
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35 votesCarl Ratz
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An error occurred while saving the comment Carl Ratz
commented
How about creating a custom TOM.
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61 votesUNDER REVIEW · 10 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment Carl Ratz
commented
Due date in the find tool or in an item record set would be very helpful.
Carl Ratz
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22 votesCarl Ratz
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Can we have all 3 counts? Holds, Available, and Owned.